TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 1 out of 5 by from 2019 E-file didn't succeed 2019 corporate e-file didn't succeed and there was no help troubleshooting it.
Date published: 2023-05-13
Rated 5 out of 5 by from efficent It was very easy to use, I was able to pick up where we left off
Date published: 2023-05-13
Rated 3 out of 5 by from Charge too much Charged to much for what it was. So just curious to the expense.
Date published: 2023-05-13
Rated 4 out of 5 by from Great for Federal, State and Business Taxes I have been using Turbo Tax for a while now and have had an overall great experience. I can get my Federal, State, and Business taxes done very efficiently. I love that the system simply asks you questions and then fills in the forms appropriately. What it does not do well is cover many of the city and school district taxes which creates situations there. I am investigating other solutions for these situations but overall still a good experience.
Date published: 2023-05-13
Rated 4 out of 5 by from TurboTax works well TurboTax makes tax filing easy. I had to file an amended return because I found an additional 1099-R document due to my former employer changing management institutions. I made the correction just after filing. It wasn't clear to me if I could start the amendment process from the exact return I filed or from the already corrected return. I've submitted but, not sure I did it correctly by starting with the corrected return.
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo Tax is Great easy to use and to fix our return, easy to access, would recommend to anyone!!
Date published: 2023-05-13
Rated 2 out of 5 by from Too difficult to understand this year Didn't seem as straightforward this year. Very hard to get back to my previous started return. Too many advertisements
Date published: 2023-05-13
Rated 2 out of 5 by from Frustrated After completing my tax return on TurboTax and paying the Turbotax fee, I just learned that my return was never filed. Now I had to pay Turbotax a second time to get the return filed. I want a full refund.
Date published: 2023-05-13
Rated 5 out of 5 by from Great product! Ease of use and accuracy is everything!! I use it every year!
Date published: 2023-05-13
Rated 5 out of 5 by from turbo tax is great My taxes were rejected and turbo tax helped me fix it.
Date published: 2023-05-13
All TurboTax® Offerings Reviews - Page 103
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 2019 E-file didn't succeed 2019 corporate e-file didn't succeed and there was no help troubleshooting it.
Date published: 2023-05-13
Rated 5 out of 5 by from efficent It was very easy to use, I was able to pick up where we left off
Date published: 2023-05-13
Rated 3 out of 5 by from Charge too much Charged to much for what it was. So just curious to the expense.
Date published: 2023-05-13
Rated 4 out of 5 by from Great for Federal, State and Business Taxes I have been using Turbo Tax for a while now and have had an overall great experience. I can get my Federal, State, and Business taxes done very efficiently. I love that the system simply asks you questions and then fills in the forms appropriately. What it does not do well is cover many of the city and school district taxes which creates situations there. I am investigating other solutions for these situations but overall still a good experience.
Date published: 2023-05-13
Rated 4 out of 5 by from TurboTax works well TurboTax makes tax filing easy. I had to file an amended return because I found an additional 1099-R document due to my former employer changing management institutions. I made the correction just after filing. It wasn't clear to me if I could start the amendment process from the exact return I filed or from the already corrected return. I've submitted but, not sure I did it correctly by starting with the corrected return.
Date published: 2023-05-13
Rated 5 out of 5 by from Turbo Tax is Great easy to use and to fix our return, easy to access, would recommend to anyone!!
Date published: 2023-05-13
Rated 2 out of 5 by from Too difficult to understand this year Didn't seem as straightforward this year. Very hard to get back to my previous started return. Too many advertisements
Date published: 2023-05-13
Rated 2 out of 5 by from Frustrated After completing my tax return on TurboTax and paying the Turbotax fee, I just learned that my return was never filed. Now I had to pay Turbotax a second time to get the return filed. I want a full refund.
Date published: 2023-05-13
Rated 5 out of 5 by from Great product! Ease of use and accuracy is everything!! I use it every year!
Date published: 2023-05-13
Rated 5 out of 5 by from turbo tax is great My taxes were rejected and turbo tax helped me fix it.
Date published: 2023-05-13
All TurboTax® Offerings Reviews - Page 103