TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by
ajm21914 from
Used to Like It, Now It Just Feels Like a Chore
I have used TurboTax for years. The tool is somewhat easy to use, but I think they have managed to make things more complicated over time in order to confuse people. Not a great explanation for why I needed to pay 100s of dollars worth of fees and that typically should be well-documented and explained. Might switch to someone else going forward
Date published: 2023-02-24
Rated 5 out of 5 by
Katie0916 from
Turbo Tax is great!
Filing has never been easier with Turbo Tax. My taxes were done and filed in 30 minutes.
Date published: 2023-02-24
Rated 5 out of 5 by
CourtneyHollyfieldHosuton from
Turbo Tax was awesome.
All was great! All was great! All was great! All was great!
Date published: 2023-02-24
Rated 5 out of 5 by
AD97 from
So Easy
Turbotax made it so easy and stress free to file my taxes this year! !hat an awesome experience
Date published: 2023-02-24
Rated 5 out of 5 by
Odoca from
The best
Easy,I'm happy it was too easy to file my taxes with turbotax and get my refund
Date published: 2023-02-24
Rated 3 out of 5 by
Btulare from
Seems Somewhat Buggy Never keeps updates
You have to update every time you restart your work. Seems stupid that the updates aren't permanent to your copy.
Date published: 2023-02-24
Rated 1 out of 5 by
IHATE TTax2023 from
Absolutely Horrible Experience
The forms didn't import correctly. They terms used in the software are different than used on tax forms. The software kept cycling without telling me what the issue was. It remembered nothing from last year. Sick of the constant upselling. Apparently "Race Mode" is 90 min over the course of two days and multiple times walking away to calm down
Date published: 2023-02-24
Rated 5 out of 5 by
Starkman1 from
Great
Easy and Quick, I always use Turbotax and have never been audited, ever!!!
Date published: 2023-02-24
Rated 5 out of 5 by
PGS123 from
Great job TurboTax
I enjoy doing TurboTax and have been doing in forr quite a few years. It just is so easy.
Date published: 2023-02-24
Rated 5 out of 5 by
Viikaris from
Turbo Tax Me
I will never pay anyone else thousands of dollars for something I can do myself.
All TurboTax® Offerings Reviews - Page 10199
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
ajm21914 from
Used to Like It, Now It Just Feels Like a Chore
I have used TurboTax for years. The tool is somewhat easy to use, but I think they have managed to make things more complicated over time in order to confuse people. Not a great explanation for why I needed to pay 100s of dollars worth of fees and that typically should be well-documented and explained. Might switch to someone else going forward
Date published: 2023-02-24
Rated 5 out of 5 by
Katie0916 from
Turbo Tax is great!
Filing has never been easier with Turbo Tax. My taxes were done and filed in 30 minutes.
Date published: 2023-02-24
Rated 5 out of 5 by
CourtneyHollyfieldHosuton from
Turbo Tax was awesome.
All was great! All was great! All was great! All was great!
Date published: 2023-02-24
Rated 5 out of 5 by
AD97 from
So Easy
Turbotax made it so easy and stress free to file my taxes this year! !hat an awesome experience
Date published: 2023-02-24
Rated 5 out of 5 by
Odoca from
The best
Easy,I'm happy it was too easy to file my taxes with turbotax and get my refund
Date published: 2023-02-24
Rated 3 out of 5 by
Btulare from
Seems Somewhat Buggy Never keeps updates
You have to update every time you restart your work. Seems stupid that the updates aren't permanent to your copy.
Date published: 2023-02-24
Rated 1 out of 5 by
IHATE TTax2023 from
Absolutely Horrible Experience
The forms didn't import correctly. They terms used in the software are different than used on tax forms. The software kept cycling without telling me what the issue was. It remembered nothing from last year. Sick of the constant upselling. Apparently "Race Mode" is 90 min over the course of two days and multiple times walking away to calm down
Date published: 2023-02-24
Rated 5 out of 5 by
Starkman1 from
Great
Easy and Quick, I always use Turbotax and have never been audited, ever!!!
Date published: 2023-02-24
Rated 5 out of 5 by
PGS123 from
Great job TurboTax
I enjoy doing TurboTax and have been doing in forr quite a few years. It just is so easy.
Date published: 2023-02-24
Rated 5 out of 5 by
Viikaris from
Turbo Tax Me
I will never pay anyone else thousands of dollars for something I can do myself.
All TurboTax® Offerings Reviews - Page 10199
Date published: 2023-02-24