TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Living nightmare Turbo tax self-employed is the worst thing I have had to deal with. They charged me twice for a year, 3 days on their support lines and calls and no change. Miles do not work on the app and are not trustworthy. End of year taxes had so many "import from self-employed" issues I had to do the whole thing by hand without the Turbo tax overlay and templates. I have now done my whole taxes by hand after paying twice for it, a full year of frustration, and less than 30% confidence in the miles or reported information. I will be going to FreshBooks as soon as possible. Get me out of this nightmare!
Date published: 2022-02-19
Rated 5 out of 5 by from Great tax app It's simple easy and fast and very reliable and accurate
Date published: 2022-02-19
Rated 5 out of 5 by from awesome love this app , so happy to do taxes love this App
Date published: 2022-02-19
Rated 5 out of 5 by from Quick and easy The program was easy to use. I completed my tax returns quickly and already sent them through Turbo Tax's E-File option. Lastly, my family has used Turbo Tax for years so I know that I can trust my information with them.
Date published: 2022-02-19
Rated 5 out of 5 by from Simple and easy Follow the guided steps .. click the ? if your confused and next thing you know I'm getting my taxes done
Date published: 2022-02-19
Rated 5 out of 5 by from Taxes are complex...TurboTax is simple I've been using turbotax for about 8 years. Each year it gets easier!
Date published: 2022-02-19
Rated 5 out of 5 by from Super Convenient! Turbo Tax is super easy to use. In just a few clicks, you're on your way to getting thousands of dollars in the mail!!
Date published: 2022-02-19
Rated 5 out of 5 by from Great customer service Simple to use and when I didn't understand something they call back and thoroughly make sure you're satisfied before hanging up. Real people great help.
Date published: 2022-02-19
Rated 1 out of 5 by from Surprise fees at the ended cost me over $400 I started a "free" return and ended up being charged over $400 for the premiere version with full service fees. No mention of anything until after I had submitted everything and was ready to file.
Date published: 2022-02-19
Rated 5 out of 5 by from turbo tax Turbo Tax is "GREAT". This is my 2nd time using it and it is awesome
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10195
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Living nightmare Turbo tax self-employed is the worst thing I have had to deal with. They charged me twice for a year, 3 days on their support lines and calls and no change. Miles do not work on the app and are not trustworthy. End of year taxes had so many "import from self-employed" issues I had to do the whole thing by hand without the Turbo tax overlay and templates. I have now done my whole taxes by hand after paying twice for it, a full year of frustration, and less than 30% confidence in the miles or reported information. I will be going to FreshBooks as soon as possible. Get me out of this nightmare!
Date published: 2022-02-19
Rated 5 out of 5 by from Great tax app It's simple easy and fast and very reliable and accurate
Date published: 2022-02-19
Rated 5 out of 5 by from awesome love this app , so happy to do taxes love this App
Date published: 2022-02-19
Rated 5 out of 5 by from Quick and easy The program was easy to use. I completed my tax returns quickly and already sent them through Turbo Tax's E-File option. Lastly, my family has used Turbo Tax for years so I know that I can trust my information with them.
Date published: 2022-02-19
Rated 5 out of 5 by from Simple and easy Follow the guided steps .. click the ? if your confused and next thing you know I'm getting my taxes done
Date published: 2022-02-19
Rated 5 out of 5 by from Taxes are complex...TurboTax is simple I've been using turbotax for about 8 years. Each year it gets easier!
Date published: 2022-02-19
Rated 5 out of 5 by from Super Convenient! Turbo Tax is super easy to use. In just a few clicks, you're on your way to getting thousands of dollars in the mail!!
Date published: 2022-02-19
Rated 5 out of 5 by from Great customer service Simple to use and when I didn't understand something they call back and thoroughly make sure you're satisfied before hanging up. Real people great help.
Date published: 2022-02-19
Rated 1 out of 5 by from Surprise fees at the ended cost me over $400 I started a "free" return and ended up being charged over $400 for the premiere version with full service fees. No mention of anything until after I had submitted everything and was ready to file.
Date published: 2022-02-19
Rated 5 out of 5 by from turbo tax Turbo Tax is "GREAT". This is my 2nd time using it and it is awesome
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10195