TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281581 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Every year keeps getting better! Our go to for many years now, highly recommend. is there any reason to switch?
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy We had a couple new additions to our family and some financial changes, but the help was able to direct us to the right answers. Thanks!
Date published: 2021-02-28
Rated 5 out of 5 by from fast and easy everything is straight forward...very easy and self explaining
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is simple, quick, and easy I had an unnecessary form on my federal return and was unsure how to remove it. I was so frustrated that I wanted to delete everything and start all over. Thanks to Turbotax free live chat I was able to navigate how to delete the form! The best part about the Live chat option was that I was still able to file my taxes the same day!
Date published: 2021-02-28
Rated 5 out of 5 by from Always Helpful I have been using Turbotax for years and they are always helpful with any additional questions.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome!! Had help with Tina.... She was awesome,!,,,She was extremely helpful!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Thank you Turbo Tax, this is was great and excellent service
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax is very informative and user friendly. It is very helpful and patient with the slow users!!!
Date published: 2021-02-28
Rated 3 out of 5 by from Not as easy as in the past / Finished insecure In the past I was able to work through the forms quite easily. This year, several of the questions weren't exactly clear, and there were some errors that came up and or I was directed to needed information upon return review that wasn't asked during the working process. On multiple occasions I had to go back through sections before finally figuring things out.
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax is good It is fairly easy to use, but it did not answer all of my questions and it is expensive.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10186
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Every year keeps getting better! Our go to for many years now, highly recommend. is there any reason to switch?
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy We had a couple new additions to our family and some financial changes, but the help was able to direct us to the right answers. Thanks!
Date published: 2021-02-28
Rated 5 out of 5 by from fast and easy everything is straight forward...very easy and self explaining
Date published: 2021-02-28
Rated 5 out of 5 by from turbo tax is simple, quick, and easy I had an unnecessary form on my federal return and was unsure how to remove it. I was so frustrated that I wanted to delete everything and start all over. Thanks to Turbotax free live chat I was able to navigate how to delete the form! The best part about the Live chat option was that I was still able to file my taxes the same day!
Date published: 2021-02-28
Rated 5 out of 5 by from Always Helpful I have been using Turbotax for years and they are always helpful with any additional questions.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome!! Had help with Tina.... She was awesome,!,,,She was extremely helpful!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Thank you Turbo Tax, this is was great and excellent service
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is very user friendly Turbo Tax is very informative and user friendly. It is very helpful and patient with the slow users!!!
Date published: 2021-02-28
Rated 3 out of 5 by from Not as easy as in the past / Finished insecure In the past I was able to work through the forms quite easily. This year, several of the questions weren't exactly clear, and there were some errors that came up and or I was directed to needed information upon return review that wasn't asked during the working process. On multiple occasions I had to go back through sections before finally figuring things out.
Date published: 2021-02-28
Rated 3 out of 5 by from TurboTax is good It is fairly easy to use, but it did not answer all of my questions and it is expensive.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10186