TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Just gets better every year This year was more complicated for our taxes than previous years, and yet TurboTax made it easy regardless! I love the examples and simplified way they explain everything
Date published: 2023-02-24
Rated 5 out of 5 by from More Military Friendly This Year We found TurboTax Live Assisted Premier to be more military friendly this year. This was a pleasant surprise. Especially considering we had several major life events that we expected might trip us up in the process. We had Bobbi as our live assistant and she was incredibly kind and thorough. She took extra precautions to safeguard our personal information, which we especially appreciate.
Date published: 2023-02-24
Rated 5 out of 5 by from BJoseph2022_BAJ Outstanding tax prep software, I will definitely continue using it.
Date published: 2023-02-24
Rated 5 out of 5 by from tax turbo was learning experience each agent I spoke to was very helpful and very patience with me benign that its my first time doing turbo tax so I called back multiple times
Date published: 2023-02-24
Rated 5 out of 5 by from turbo Tax Super easy format and protocol. The expert assigned to me was great. Smart, efficient and personable
Date published: 2023-02-24
Rated 5 out of 5 by from Amazingly easy it was very easy. Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is efficient and convenient My experience with Turbo Tax for the past six years has been a hassle free and efficient one.
Date published: 2023-02-24
Rated 5 out of 5 by from Love turbotax Turbotax lets me save money because it is very easy to do on myself. I was feeling very uneasy when I started buying stocks, but they make it easy to upload it and do it themselves. Ive been using turbo tax for atleast 10 years now.
Date published: 2023-02-24
Rated 4 out of 5 by from I love the ease of use. Everything makes sense BUT Overall I am sad that this will be my last year using Turbo Tax, I have used it for the last 14 years and really liked the easy of use of Turbo Tax. Overall, I prefer to do my taxes online. I am also a Costco member and have bought TurboTax from them. I called twice, and did my taxes twice, to try to do my taxes online but get the Costco price (credit). The most recent customer service person was rude. She did not know how to help me, which is fine. When I asked for a manager she said that she was an independent contractor and didn;t have a manager. It shouldn't be this hard to do my taxes online while buying the product from Costco. And I should be able to escalate my request for help.
Date published: 2023-02-24
Rated 5 out of 5 by from Very good Very responsive and helped me out and got me through it step by step which made it easy
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10184
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Just gets better every year This year was more complicated for our taxes than previous years, and yet TurboTax made it easy regardless! I love the examples and simplified way they explain everything
Date published: 2023-02-24
Rated 5 out of 5 by from More Military Friendly This Year We found TurboTax Live Assisted Premier to be more military friendly this year. This was a pleasant surprise. Especially considering we had several major life events that we expected might trip us up in the process. We had Bobbi as our live assistant and she was incredibly kind and thorough. She took extra precautions to safeguard our personal information, which we especially appreciate.
Date published: 2023-02-24
Rated 5 out of 5 by from BJoseph2022_BAJ Outstanding tax prep software, I will definitely continue using it.
Date published: 2023-02-24
Rated 5 out of 5 by from tax turbo was learning experience each agent I spoke to was very helpful and very patience with me benign that its my first time doing turbo tax so I called back multiple times
Date published: 2023-02-24
Rated 5 out of 5 by from turbo Tax Super easy format and protocol. The expert assigned to me was great. Smart, efficient and personable
Date published: 2023-02-24
Rated 5 out of 5 by from Amazingly easy it was very easy. Thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is efficient and convenient My experience with Turbo Tax for the past six years has been a hassle free and efficient one.
Date published: 2023-02-24
Rated 5 out of 5 by from Love turbotax Turbotax lets me save money because it is very easy to do on myself. I was feeling very uneasy when I started buying stocks, but they make it easy to upload it and do it themselves. Ive been using turbo tax for atleast 10 years now.
Date published: 2023-02-24
Rated 4 out of 5 by from I love the ease of use. Everything makes sense BUT Overall I am sad that this will be my last year using Turbo Tax, I have used it for the last 14 years and really liked the easy of use of Turbo Tax. Overall, I prefer to do my taxes online. I am also a Costco member and have bought TurboTax from them. I called twice, and did my taxes twice, to try to do my taxes online but get the Costco price (credit). The most recent customer service person was rude. She did not know how to help me, which is fine. When I asked for a manager she said that she was an independent contractor and didn;t have a manager. It shouldn't be this hard to do my taxes online while buying the product from Costco. And I should be able to escalate my request for help.
Date published: 2023-02-24
Rated 5 out of 5 by from Very good Very responsive and helped me out and got me through it step by step which made it easy
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10184