TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Working through oil and gas royalty Francisco was amazing, friendly, thorough and intelligent
Date published: 2023-02-24
Rated 2 out of 5 by from Nickel and dime The nickel and diming is excessive. If I'm paying $128 to file my own taxes I should be able to ask a representative a question for clarity. Then at every chance you get you're trying to force another service on us for an additional $89, then $39 if you want to pay with your return. I miss when the service was free or a low flat fee with assistance.
Date published: 2023-02-24
Rated 4 out of 5 by from My GoTo every year! Turbo Tax is easy to use and I recommend it to my family and friends.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is the only way to go I've been using Turbo Tax for years for its ease of use, support, and overall product.
Date published: 2023-02-24
Rated 4 out of 5 by from Easy to do It was easy to navigate and it was easy to answer questions. It makes the process convenient for me
Date published: 2023-02-24
Rated 4 out of 5 by from Great Experience! First time doing taxes myself and I was pleased how smooth it went. Boost of self confidence and achievement. It's not scary!
Date published: 2023-02-24
Rated 1 out of 5 by from TURBO TAX IS JUNK! NEVER FIXED STATE! THIS PROGRAM IS SO DISAPPOINTING. TURBO TAX IS JUNK!!! NEVER FIXED STATE ISSUES SO I COULD E-FILE. I WILL NEVER USE THIS PROGRAM AGAIN AND I WILL TELL EVERYONE NOT TO USE THIS PROGRAM AGAIN!
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was easy and user friendly. Agent answered all of my questions and also helped me figure out how to solve a problem from last year.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax is great! It's excellent and easy to use! I recommend it to anyone that wants to do their taxes themselves!
Date published: 2023-02-24
Rated 5 out of 5 by from So Easy! It is so easy to do your taxes with turbo tax!! I have heard a lot of good things from friends and family about turbo tax!
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10177
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Working through oil and gas royalty Francisco was amazing, friendly, thorough and intelligent
Date published: 2023-02-24
Rated 2 out of 5 by from Nickel and dime The nickel and diming is excessive. If I'm paying $128 to file my own taxes I should be able to ask a representative a question for clarity. Then at every chance you get you're trying to force another service on us for an additional $89, then $39 if you want to pay with your return. I miss when the service was free or a low flat fee with assistance.
Date published: 2023-02-24
Rated 4 out of 5 by from My GoTo every year! Turbo Tax is easy to use and I recommend it to my family and friends.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is the only way to go I've been using Turbo Tax for years for its ease of use, support, and overall product.
Date published: 2023-02-24
Rated 4 out of 5 by from Easy to do It was easy to navigate and it was easy to answer questions. It makes the process convenient for me
Date published: 2023-02-24
Rated 4 out of 5 by from Great Experience! First time doing taxes myself and I was pleased how smooth it went. Boost of self confidence and achievement. It's not scary!
Date published: 2023-02-24
Rated 1 out of 5 by from TURBO TAX IS JUNK! NEVER FIXED STATE! THIS PROGRAM IS SO DISAPPOINTING. TURBO TAX IS JUNK!!! NEVER FIXED STATE ISSUES SO I COULD E-FILE. I WILL NEVER USE THIS PROGRAM AGAIN AND I WILL TELL EVERYONE NOT TO USE THIS PROGRAM AGAIN!
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was easy and user friendly. Agent answered all of my questions and also helped me figure out how to solve a problem from last year.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbotax is great! It's excellent and easy to use! I recommend it to anyone that wants to do their taxes themselves!
Date published: 2023-02-24
Rated 5 out of 5 by from So Easy! It is so easy to do your taxes with turbo tax!! I have heard a lot of good things from friends and family about turbo tax!
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10177