TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is very good Easy use and check for each step to make sure the accuracy. Thanks!
Date published: 2022-04-11
Rated 1 out of 5 by from NO CRYPTO for desktop version as advertised?? There was absolutely no directions, resources, or instructions on where to report cryptocurrency gains. Although crypto was available on the online version, there was no way to transfer desktop version purchase to use online or even transfer desktop TT file to the online without getting charged again.
Date published: 2022-04-11
Rated 3 out of 5 by from Ok I was ok with the experience will use again in the future
Date published: 2022-04-11
Rated 5 out of 5 by from TURBOTAX IS OUTSTANDING! THANK YOU! I used a Tax agent for the first time for help with my cryptocurrency taxes, and Kimberly was awesome! Huge help with something I was very stressed over, thank you Kimberly!
Date published: 2022-04-11
Rated 5 out of 5 by from Love Turbo Tax Really easy to use and have been using it for years.
Date published: 2022-04-11
Rated 4 out of 5 by from The in person help was friendly and extremley help Very simple If I had more complicated tax return I would have a CPA or Tax expert complete my return
Date published: 2022-04-11
Rated 3 out of 5 by from Easy Easy manageable expert program helpful fast accessible
Date published: 2022-04-11
Rated 2 out of 5 by from Turbo Tax Works You can get your Taxes done in Turbo Tax but they could make it a lot easier. When you go back to check or revise on little thing it often takes back through a myriad of questions that you have already answered. This can get quite tedious. Also if you have an HSA account but spouse does not and is your family health care you have to say they do and just not add another plan or it will assume your spouse has a lapse in coverage. I find this particularly annoying because it no longer has any bearing on your tax liability. The worst is that Turbo tax assumes you need to file state taxes and your employer should have a state tax id even if you live in a state like Texas with out state income tax. For this you need to put their Federal Tax ID number as if it were also the state tax ID number. Don't try and type in E*TRADE if you want to upload, you have to scroll through the whole list. It should at least popup with Morgan Stanley
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is super easy to use The best thing about TurboTax is how I can upload my documents TurboTax auto-populates all of the boxes for me!
Date published: 2022-04-11
Rated 5 out of 5 by from Thank goodness for Turbo Tax Filing taxes is hard enough, let alone the language that it’s written in. Turbo Tax takes away all of the cumbersome and worries that entails all of that and makes it simpler for the laymen like myself to understand. It makes tax preparation a wee bit less stressful…just a wee bit.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10175
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is very good Easy use and check for each step to make sure the accuracy. Thanks!
Date published: 2022-04-11
Rated 1 out of 5 by from NO CRYPTO for desktop version as advertised?? There was absolutely no directions, resources, or instructions on where to report cryptocurrency gains. Although crypto was available on the online version, there was no way to transfer desktop version purchase to use online or even transfer desktop TT file to the online without getting charged again.
Date published: 2022-04-11
Rated 3 out of 5 by from Ok I was ok with the experience will use again in the future
Date published: 2022-04-11
Rated 5 out of 5 by from TURBOTAX IS OUTSTANDING! THANK YOU! I used a Tax agent for the first time for help with my cryptocurrency taxes, and Kimberly was awesome! Huge help with something I was very stressed over, thank you Kimberly!
Date published: 2022-04-11
Rated 5 out of 5 by from Love Turbo Tax Really easy to use and have been using it for years.
Date published: 2022-04-11
Rated 4 out of 5 by from The in person help was friendly and extremley help Very simple If I had more complicated tax return I would have a CPA or Tax expert complete my return
Date published: 2022-04-11
Rated 3 out of 5 by from Easy Easy manageable expert program helpful fast accessible
Date published: 2022-04-11
Rated 2 out of 5 by from Turbo Tax Works You can get your Taxes done in Turbo Tax but they could make it a lot easier. When you go back to check or revise on little thing it often takes back through a myriad of questions that you have already answered. This can get quite tedious. Also if you have an HSA account but spouse does not and is your family health care you have to say they do and just not add another plan or it will assume your spouse has a lapse in coverage. I find this particularly annoying because it no longer has any bearing on your tax liability. The worst is that Turbo tax assumes you need to file state taxes and your employer should have a state tax id even if you live in a state like Texas with out state income tax. For this you need to put their Federal Tax ID number as if it were also the state tax ID number. Don't try and type in E*TRADE if you want to upload, you have to scroll through the whole list. It should at least popup with Morgan Stanley
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is super easy to use The best thing about TurboTax is how I can upload my documents TurboTax auto-populates all of the boxes for me!
Date published: 2022-04-11
Rated 5 out of 5 by from Thank goodness for Turbo Tax Filing taxes is hard enough, let alone the language that it’s written in. Turbo Tax takes away all of the cumbersome and worries that entails all of that and makes it simpler for the laymen like myself to understand. It makes tax preparation a wee bit less stressful…just a wee bit.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10175