TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Not user friendly this year. Not easy to get help through customer service. could not find a way to enter 1099-misc
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is Great! Very easy to use and makes me confident that I am getting all tax breaks I am entitled to. Filing is really simple and fast. Makes a fairly unpleasant task a lot more bearable!
Date published: 2022-04-03
Rated 5 out of 5 by from turbotax works great simple easy complete I figured this out fairly quickly.
Date published: 2022-04-03
Rated 1 out of 5 by from Will not use again I had high hopes in using TurboTax for the first time. I did enjoy the free service they provide for first time customers. I chose to get the full service and have a tax expert file my taxes. The tax expert deleted my information after not replying to his message due to being sick and I had to restart the full process. The first tax expert had a high state tax owed amount and with the second expert it was less than half than the first one! I really think the first expert did my taxes incorrectly and deleted my information on purpose.
Date published: 2022-04-03
Rated 5 out of 5 by from Love this product!!!! We have been using Turbo Tax products for years and have had a lot of success with them. Very easy to use ~
Date published: 2022-04-03
Rated 2 out of 5 by from major problem with trying to pay for state efile when you elect to pay for the state efile using credit card rather than incurring an extra $40 refund process fee, the billing info window is oversized, will not resize, and just does not work. using windows 11 home on a gateway purchased three weeks ago. have used turbotax for 10+ years without any problems.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax excellent and the People Everything is fantastic and the support excellent I recommended.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax was great! We have used H&R Block for a number of years, out bank suggested to use TurboTax and we decided to give it a try and were very happy with the outcome and ease of using the program online to file.
Date published: 2022-04-03
Rated 4 out of 5 by from Good app While the app is good, it can be a bit friendlier (great). I use to be able to do much more with a simple click by the way of explanation and or general information.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is awesome. awesome great brilliant........................................................
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 10174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 3 out of 5 by from Not user friendly this year. Not easy to get help through customer service. could not find a way to enter 1099-misc
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is Great! Very easy to use and makes me confident that I am getting all tax breaks I am entitled to. Filing is really simple and fast. Makes a fairly unpleasant task a lot more bearable!
Date published: 2022-04-03
Rated 5 out of 5 by from turbotax works great simple easy complete I figured this out fairly quickly.
Date published: 2022-04-03
Rated 1 out of 5 by from Will not use again I had high hopes in using TurboTax for the first time. I did enjoy the free service they provide for first time customers. I chose to get the full service and have a tax expert file my taxes. The tax expert deleted my information after not replying to his message due to being sick and I had to restart the full process. The first tax expert had a high state tax owed amount and with the second expert it was less than half than the first one! I really think the first expert did my taxes incorrectly and deleted my information on purpose.
Date published: 2022-04-03
Rated 5 out of 5 by from Love this product!!!! We have been using Turbo Tax products for years and have had a lot of success with them. Very easy to use ~
Date published: 2022-04-03
Rated 2 out of 5 by from major problem with trying to pay for state efile when you elect to pay for the state efile using credit card rather than incurring an extra $40 refund process fee, the billing info window is oversized, will not resize, and just does not work. using windows 11 home on a gateway purchased three weeks ago. have used turbotax for 10+ years without any problems.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax excellent and the People Everything is fantastic and the support excellent I recommended.
Date published: 2022-04-03
Rated 5 out of 5 by from TurboTax was great! We have used H&R Block for a number of years, out bank suggested to use TurboTax and we decided to give it a try and were very happy with the outcome and ease of using the program online to file.
Date published: 2022-04-03
Rated 4 out of 5 by from Good app While the app is good, it can be a bit friendlier (great). I use to be able to do much more with a simple click by the way of explanation and or general information.
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax is awesome. awesome great brilliant........................................................
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 10174