TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great experience! My expert, Jennifer W. was excellent. Everything was perfect!
Date published: 2022-04-11
Rated 5 out of 5 by from Very easy loved the way it guided me through each step. Great experience!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is awesome! It was great! I really enjoyed doing taxes with TurboTax!
Date published: 2022-04-11
Rated 5 out of 5 by from Great Tax Preparation System It provided an excellent (and understandable) road map that went through all possible income and deductions, so I knew my tax return was accurate and complete.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use Turbo tax was easy and convenient to use. I like that a lot of my information was already stored from last year.
Date published: 2022-04-11
Rated 4 out of 5 by from RETURNING CUSTOMER I have used TurboTax for a number of years and an always satisfied
Date published: 2022-04-11
Rated 5 out of 5 by from Great tool! Perfect assistance for tax filing again ! Thank you!
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use Very easy to use and helpful, walked me right through the process, I was very satisfied with the service.
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo Tax Live has too long of a turnaround time Turbo Tax is anything but turbo. The process took over 3 weeks to have my taxes completed. As a business owner who typically owes taxes each year, this is a potential issue. I could have had my taxes done by a professional for the same amount of money in a couple of hours. My filer was also not from CA or even the west coast. He worked on EST which made replying to my inquiries even more difficult as I was not available during his working hours. Filers should, in the very least, live and work in the same Time Zone and preferably from the same State as they're filing for.
Date published: 2022-04-11
Rated 5 out of 5 by from Better So I have a very simple trust to care for. I hate doing it, but I'm stuck being the Trustee. So I've been fighting getting the tax done for a years now. This year I tried TurboTax Business. A lot better. No insane loops to figure out, no fighting the interface, just input the data, print out the forms. Only wished I'd had it last year.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10172
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience! My expert, Jennifer W. was excellent. Everything was perfect!
Date published: 2022-04-11
Rated 5 out of 5 by from Very easy loved the way it guided me through each step. Great experience!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is awesome! It was great! I really enjoyed doing taxes with TurboTax!
Date published: 2022-04-11
Rated 5 out of 5 by from Great Tax Preparation System It provided an excellent (and understandable) road map that went through all possible income and deductions, so I knew my tax return was accurate and complete.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use Turbo tax was easy and convenient to use. I like that a lot of my information was already stored from last year.
Date published: 2022-04-11
Rated 4 out of 5 by from RETURNING CUSTOMER I have used TurboTax for a number of years and an always satisfied
Date published: 2022-04-11
Rated 5 out of 5 by from Great tool! Perfect assistance for tax filing again ! Thank you!
Date published: 2022-04-11
Rated 5 out of 5 by from Easy to use Very easy to use and helpful, walked me right through the process, I was very satisfied with the service.
Date published: 2022-04-11
Rated 3 out of 5 by from Turbo Tax Live has too long of a turnaround time Turbo Tax is anything but turbo. The process took over 3 weeks to have my taxes completed. As a business owner who typically owes taxes each year, this is a potential issue. I could have had my taxes done by a professional for the same amount of money in a couple of hours. My filer was also not from CA or even the west coast. He worked on EST which made replying to my inquiries even more difficult as I was not available during his working hours. Filers should, in the very least, live and work in the same Time Zone and preferably from the same State as they're filing for.
Date published: 2022-04-11
Rated 5 out of 5 by from Better So I have a very simple trust to care for. I hate doing it, but I'm stuck being the Trustee. So I've been fighting getting the tax done for a years now. This year I tried TurboTax Business. A lot better. No insane loops to figure out, no fighting the interface, just input the data, print out the forms. Only wished I'd had it last year.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10172