TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Operator assistance Had to call to inquire about solar panel credits. Leticia was fantastic, knowledgeable, loves her job and was so friendly and helpful.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is easy to use and guides me well I was able to do my personal taxes easily and efficiently. EXCEPT I couldn't print my estimated taxes for the state
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax was great This program was very easy to use and helped when I had questions
Date published: 2023-02-24
Rated 5 out of 5 by from Awesome! My CPA was amazing and professional. Lucky to have him.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax is great Step by step instructions and recommendations were generated.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy Peasy quick and efficient, answered all questions we had if we didn't know what to put
Date published: 2023-02-24
Rated 5 out of 5 by from I only trust TurboTax I have been using TurboTax since I first had to file taxes at 16 years old. I'm now 27 years old and I still trust, prefer and recommend to use TurboTax. The 'tips' or 'helpful info' for various topics that I was confused on greatly helped due to the information it provided ad the system having 'yes' or 'no' if it was helpful. I will use TurboTax again next year.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax I enjoy Turbo Tax. Keep it the same. I don't like the last-minute charge for Turbo Tax Deluxe of $40. Thank you Turbo Tax
Date published: 2023-02-24
Rated 2 out of 5 by from Upset about change in Deluxe Turbo tax changed their Deluxe edition this year...for the first time it doesn't include a free state. That has been taken away from the Deluxe edition and added to the Premier edition. I've used turbo tax for over a decade, so honestly I didn't bother to read the box...just bought the Deluxe edition as always. Imagine my surprise when my $50 purchase didn't cover my state taxes...and it was an additional $40 to add it to the Deluxe edition. I expected the $20 fee for e-filing state (as that has always been there), but was most unhappy to basically double my cost just to finish filing my taxes tonight. Next year, for the first time, I'll be comparison shopping my tax software.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is the only way to file Great explanation, made sure I got the maximum return and deductions.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10169
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Operator assistance Had to call to inquire about solar panel credits. Leticia was fantastic, knowledgeable, loves her job and was so friendly and helpful.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is easy to use and guides me well I was able to do my personal taxes easily and efficiently. EXCEPT I couldn't print my estimated taxes for the state
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax was great This program was very easy to use and helped when I had questions
Date published: 2023-02-24
Rated 5 out of 5 by from Awesome! My CPA was amazing and professional. Lucky to have him.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax is great Step by step instructions and recommendations were generated.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy Peasy quick and efficient, answered all questions we had if we didn't know what to put
Date published: 2023-02-24
Rated 5 out of 5 by from I only trust TurboTax I have been using TurboTax since I first had to file taxes at 16 years old. I'm now 27 years old and I still trust, prefer and recommend to use TurboTax. The 'tips' or 'helpful info' for various topics that I was confused on greatly helped due to the information it provided ad the system having 'yes' or 'no' if it was helpful. I will use TurboTax again next year.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax I enjoy Turbo Tax. Keep it the same. I don't like the last-minute charge for Turbo Tax Deluxe of $40. Thank you Turbo Tax
Date published: 2023-02-24
Rated 2 out of 5 by from Upset about change in Deluxe Turbo tax changed their Deluxe edition this year...for the first time it doesn't include a free state. That has been taken away from the Deluxe edition and added to the Premier edition. I've used turbo tax for over a decade, so honestly I didn't bother to read the box...just bought the Deluxe edition as always. Imagine my surprise when my $50 purchase didn't cover my state taxes...and it was an additional $40 to add it to the Deluxe edition. I expected the $20 fee for e-filing state (as that has always been there), but was most unhappy to basically double my cost just to finish filing my taxes tonight. Next year, for the first time, I'll be comparison shopping my tax software.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is the only way to file Great explanation, made sure I got the maximum return and deductions.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10169