TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from GOOD GOOD!!!!GOOD!!!! GOOD!! GOOD! GOOD!!!!!!!!!! !!!!!!!
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is so easy They make taxes easy & go through step by step instructions.
Date published: 2022-02-19
Rated 5 out of 5 by from TURBO TAX WAS EXCELLENT Very easy to use. Good explanations. Didn't have to spend all day trying to do taxes.
Date published: 2022-02-19
Rated 1 out of 5 by from TURBO TAX FEES ARE A JOKE I did not want turbo tax live and tried to opt out. I called in and was told to finish my return and then opt out when i had my list of fees. Guess what? You can't do that. I got incorrect information and was told I would have to clear my return and start over. Then you want to charge $39 to take my refund out of my return and you can't opt out of that option either.You are unethical. I will never use you again.
Date published: 2022-02-19
Rated 2 out of 5 by from misleading packages Had to clear and restart my return twice, first for incorrect info received when stock info was downloaded incorrectly, could not change on my own. Second because I selected the free option at the beginning which ended up to be $168.00. After talking to an agent had to clear and start over and select the hidden Deluxe package to get it cleared. the price I ended up paying was 75 percent higher than I've paid over the past 7 years, with nothing extra, rather high increase. will consider another method to file next year.
Date published: 2022-02-19
Rated 5 out of 5 by from Finished taxes both Fed and State in 3 hours The questions were simpler than in the past and allowed us to find the form we needed to answer the question and give the correct figure using the box of where the number/value is found.
Date published: 2022-02-19
Rated 5 out of 5 by from Cool Got the job done nothing else to really say00000000000
Date published: 2022-02-19
Rated 5 out of 5 by from happywithtaxesinAlaska Turbo tax makes it so simple to taxes, it is much appreciated!
Date published: 2022-02-19
Rated 5 out of 5 by from Quick with Robinhood attached TT made filing with stocks and crypto currency easy.
Date published: 2022-02-19
Rated 5 out of 5 by from Fast and Easy Love the interface and the way the details flow in when we upload stuff
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10169
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from GOOD GOOD!!!!GOOD!!!! GOOD!! GOOD! GOOD!!!!!!!!!! !!!!!!!
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax is so easy They make taxes easy & go through step by step instructions.
Date published: 2022-02-19
Rated 5 out of 5 by from TURBO TAX WAS EXCELLENT Very easy to use. Good explanations. Didn't have to spend all day trying to do taxes.
Date published: 2022-02-19
Rated 1 out of 5 by from TURBO TAX FEES ARE A JOKE I did not want turbo tax live and tried to opt out. I called in and was told to finish my return and then opt out when i had my list of fees. Guess what? You can't do that. I got incorrect information and was told I would have to clear my return and start over. Then you want to charge $39 to take my refund out of my return and you can't opt out of that option either.You are unethical. I will never use you again.
Date published: 2022-02-19
Rated 2 out of 5 by from misleading packages Had to clear and restart my return twice, first for incorrect info received when stock info was downloaded incorrectly, could not change on my own. Second because I selected the free option at the beginning which ended up to be $168.00. After talking to an agent had to clear and start over and select the hidden Deluxe package to get it cleared. the price I ended up paying was 75 percent higher than I've paid over the past 7 years, with nothing extra, rather high increase. will consider another method to file next year.
Date published: 2022-02-19
Rated 5 out of 5 by from Finished taxes both Fed and State in 3 hours The questions were simpler than in the past and allowed us to find the form we needed to answer the question and give the correct figure using the box of where the number/value is found.
Date published: 2022-02-19
Rated 5 out of 5 by from Cool Got the job done nothing else to really say00000000000
Date published: 2022-02-19
Rated 5 out of 5 by from happywithtaxesinAlaska Turbo tax makes it so simple to taxes, it is much appreciated!
Date published: 2022-02-19
Rated 5 out of 5 by from Quick with Robinhood attached TT made filing with stocks and crypto currency easy.
Date published: 2022-02-19
Rated 5 out of 5 by from Fast and Easy Love the interface and the way the details flow in when we upload stuff
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10169