TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Rocks I have used this system for the past 8 years. Helps me when I need it and very easy to follow
Date published: 2023-02-25
Rated 5 out of 5 by from can't really complain for the ease of use and pric Filing taxes is awful no matter how you do it but Turbo Tax imports my previous year info, and current income info. I finished in less than an hour and feel pretty confident that it was done correctly. I really appreciate that the price doesn't seem to have increased (like everything else).
Date published: 2023-02-25
Rated 3 out of 5 by from Installing TurboTax was a Problem Installing Premier from a disc onto HP laptop with Windows 10. Install disc said .NET 4.8 was needed, do I wish to install now? Yes. Installed .NET 4.8, then tried to run Turbo Tax. Application said the incorrect version of .NET was installed, opened .NET website showing 4.8.1 was current version offered. Tried installing 4.8.1. Didn't know .NET didn't install properly. Took me two hours to figure out to uninstall .NET 4.8.1 AND Turbo Tax, start over by downloading and installing .NET 4.8 (not 4.8.1) from .NET website, rebooting laptop, and then installing Turbo Tax on a clean boot. It took more time figuring this out, than it did to do my taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from 5 YEARS STILL HAPPY Turbo tax is easy to use, lots of opportunities to ask questions and get answer that are easy to understand and quick to find
Date published: 2023-02-25
Rated 5 out of 5 by from Never fails to amaze me Amazing product, easy to use, and the 1:1 Tax help is extremely helpful
Date published: 2023-02-25
Rated 3 out of 5 by from Too many ads It took 45 minutes to do my taxes, not bad, but 20 minutes of it was sifting through the ads that Turbotax kept throwing at me to purchase more service. I get it, its a business, but asking once is plenty.
Date published: 2023-02-25
Rated 4 out of 5 by from TAX IT WAS SIMPLE TO DO,I WAS ABLE TO REVIEW WITH A LIVE REP, WHICH MADE THE PROCESSS GREAT!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax, easy to use and excellent I have always used Turbo Tax. It is easy to use and very thorough
Date published: 2023-02-25
Rated 5 out of 5 by from Great for Straightforward Tacos For people with simple, straightforward takes, Turbo Tax is a phenomenal choice. The instructions are clear. The platform allows for numerous opportunities to go back and correct or to fill out sections out of order. TT representatives are very knowledgable, helpful, sympathetic and, most importantly, available. People with complicated taxes -- multiple assets, investment vehicles, etc. are probably best with an accountant, but Turbo Tax is thorough and affordable.
Date published: 2023-02-25
Rated 5 out of 5 by from Taxes Great service. Thank you so much for preparing my taxes
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10169
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Rocks I have used this system for the past 8 years. Helps me when I need it and very easy to follow
Date published: 2023-02-25
Rated 5 out of 5 by from can't really complain for the ease of use and pric Filing taxes is awful no matter how you do it but Turbo Tax imports my previous year info, and current income info. I finished in less than an hour and feel pretty confident that it was done correctly. I really appreciate that the price doesn't seem to have increased (like everything else).
Date published: 2023-02-25
Rated 3 out of 5 by from Installing TurboTax was a Problem Installing Premier from a disc onto HP laptop with Windows 10. Install disc said .NET 4.8 was needed, do I wish to install now? Yes. Installed .NET 4.8, then tried to run Turbo Tax. Application said the incorrect version of .NET was installed, opened .NET website showing 4.8.1 was current version offered. Tried installing 4.8.1. Didn't know .NET didn't install properly. Took me two hours to figure out to uninstall .NET 4.8.1 AND Turbo Tax, start over by downloading and installing .NET 4.8 (not 4.8.1) from .NET website, rebooting laptop, and then installing Turbo Tax on a clean boot. It took more time figuring this out, than it did to do my taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from 5 YEARS STILL HAPPY Turbo tax is easy to use, lots of opportunities to ask questions and get answer that are easy to understand and quick to find
Date published: 2023-02-25
Rated 5 out of 5 by from Never fails to amaze me Amazing product, easy to use, and the 1:1 Tax help is extremely helpful
Date published: 2023-02-25
Rated 3 out of 5 by from Too many ads It took 45 minutes to do my taxes, not bad, but 20 minutes of it was sifting through the ads that Turbotax kept throwing at me to purchase more service. I get it, its a business, but asking once is plenty.
Date published: 2023-02-25
Rated 4 out of 5 by from TAX IT WAS SIMPLE TO DO,I WAS ABLE TO REVIEW WITH A LIVE REP, WHICH MADE THE PROCESSS GREAT!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax, easy to use and excellent I have always used Turbo Tax. It is easy to use and very thorough
Date published: 2023-02-25
Rated 5 out of 5 by from Great for Straightforward Tacos For people with simple, straightforward takes, Turbo Tax is a phenomenal choice. The instructions are clear. The platform allows for numerous opportunities to go back and correct or to fill out sections out of order. TT representatives are very knowledgable, helpful, sympathetic and, most importantly, available. People with complicated taxes -- multiple assets, investment vehicles, etc. are probably best with an accountant, but Turbo Tax is thorough and affordable.
Date published: 2023-02-25
Rated 5 out of 5 by from Taxes Great service. Thank you so much for preparing my taxes
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10169