TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Suzanne B from
Operator assistance
Had to call to inquire about solar panel credits. Leticia was fantastic, knowledgeable, loves her job and was so friendly and helpful.
Date published: 2023-02-24
Rated 5 out of 5 by
JuliaMac from
Turbo Tax is easy to use and guides me well
I was able to do my personal taxes easily and efficiently. EXCEPT I couldn't print my estimated taxes for the state
Date published: 2023-02-24
Rated 5 out of 5 by
C Garcia from
Turbo Tax was great
This program was very easy to use and helped when I had questions
Date published: 2023-02-24
Rated 5 out of 5 by
Toneloc300 from
Awesome!
My CPA was amazing and professional. Lucky to have him.
Date published: 2023-02-24
Rated 4 out of 5 by
Skate99 from
Turbo Tax is great
Step by step instructions and recommendations were generated.
Date published: 2023-02-24
Rated 5 out of 5 by
Jx2withlokibobolola from
Easy Peasy
quick and efficient, answered all questions we had if we didn't know what to put
Date published: 2023-02-24
Rated 5 out of 5 by
Zeth12 from
I only trust TurboTax
I have been using TurboTax since I first had to file taxes at 16 years old. I'm now 27 years old and I still trust, prefer and recommend to use TurboTax. The 'tips' or 'helpful info' for various topics that I was confused on greatly helped due to the information it provided ad the system having 'yes' or 'no' if it was helpful. I will use TurboTax again next year.
Date published: 2023-02-24
Rated 4 out of 5 by
omarq from
Turbo Tax
I enjoy Turbo Tax. Keep it the same. I don't like the last-minute charge for Turbo Tax Deluxe of $40. Thank you Turbo Tax
Date published: 2023-02-24
Rated 2 out of 5 by
Where is the State from
Upset about change in Deluxe
Turbo tax changed their Deluxe edition this year...for the first time it doesn't include a free state. That has been taken away from the Deluxe edition and added to the Premier edition. I've used turbo tax for over a decade, so honestly I didn't bother to read the box...just bought the Deluxe edition as always. Imagine my surprise when my $50 purchase didn't cover my state taxes...and it was an additional $40 to add it to the Deluxe edition. I expected the $20 fee for e-filing state (as that has always been there), but was most unhappy to basically double my cost just to finish filing my taxes tonight. Next year, for the first time, I'll be comparison shopping my tax software.
Date published: 2023-02-24
Rated 5 out of 5 by
jrogers2413 from
TurboTax is the only way to file
Great explanation, made sure I got the maximum return and deductions.
All TurboTax® Offerings Reviews - Page 10169
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Suzanne B from
Operator assistance
Had to call to inquire about solar panel credits. Leticia was fantastic, knowledgeable, loves her job and was so friendly and helpful.
Date published: 2023-02-24
Rated 5 out of 5 by
JuliaMac from
Turbo Tax is easy to use and guides me well
I was able to do my personal taxes easily and efficiently. EXCEPT I couldn't print my estimated taxes for the state
Date published: 2023-02-24
Rated 5 out of 5 by
C Garcia from
Turbo Tax was great
This program was very easy to use and helped when I had questions
Date published: 2023-02-24
Rated 5 out of 5 by
Toneloc300 from
Awesome!
My CPA was amazing and professional. Lucky to have him.
Date published: 2023-02-24
Rated 4 out of 5 by
Skate99 from
Turbo Tax is great
Step by step instructions and recommendations were generated.
Date published: 2023-02-24
Rated 5 out of 5 by
Jx2withlokibobolola from
Easy Peasy
quick and efficient, answered all questions we had if we didn't know what to put
Date published: 2023-02-24
Rated 5 out of 5 by
Zeth12 from
I only trust TurboTax
I have been using TurboTax since I first had to file taxes at 16 years old. I'm now 27 years old and I still trust, prefer and recommend to use TurboTax. The 'tips' or 'helpful info' for various topics that I was confused on greatly helped due to the information it provided ad the system having 'yes' or 'no' if it was helpful. I will use TurboTax again next year.
Date published: 2023-02-24
Rated 4 out of 5 by
omarq from
Turbo Tax
I enjoy Turbo Tax. Keep it the same. I don't like the last-minute charge for Turbo Tax Deluxe of $40. Thank you Turbo Tax
Date published: 2023-02-24
Rated 2 out of 5 by
Where is the State from
Upset about change in Deluxe
Turbo tax changed their Deluxe edition this year...for the first time it doesn't include a free state. That has been taken away from the Deluxe edition and added to the Premier edition. I've used turbo tax for over a decade, so honestly I didn't bother to read the box...just bought the Deluxe edition as always. Imagine my surprise when my $50 purchase didn't cover my state taxes...and it was an additional $40 to add it to the Deluxe edition. I expected the $20 fee for e-filing state (as that has always been there), but was most unhappy to basically double my cost just to finish filing my taxes tonight. Next year, for the first time, I'll be comparison shopping my tax software.
Date published: 2023-02-24
Rated 5 out of 5 by
jrogers2413 from
TurboTax is the only way to file
Great explanation, made sure I got the maximum return and deductions.
All TurboTax® Offerings Reviews - Page 10169
Date published: 2023-02-24