TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
gg_24 from
Intuitive and amazing product
All the screens are very intuitive with excellent help text. I did not feel lost except when I got an error during smart check. The error message was very abstract and not understandable. Otherwise, the product is awesome and makes your tax filing job very easy.
Date published: 2023-02-24
Rated 5 out of 5 by
chrisr2023andbeyond from
Fantastic and informative
filing with turbo tax was helpful easy and informative thank you intuit
Date published: 2023-02-24
Rated 5 out of 5 by
kruses from
TurboTax is AMAZING
TurboTax is easy to use, helps you step by step. If you aren't sure how to locate information, they help you. They prompt you to verify information and if information is missing the let you know.
Date published: 2023-02-24
Rated 1 out of 5 by
NormallyHappy from
TurboTax should do better
I paid more for TurboTax live than I am receiving in tax refunds. All so I wouldn’t have to worry about my taxes. Now my tax guy can’t file because the website is glitching! Thanks for taking my money and not filing my taxes TurboTax!!!
Date published: 2023-02-24
Rated 5 out of 5 by
lenguita_pelona from
Upheld kind and wise information
Harold was very professional and yet very friendly. He was very knowledgeable in what he was doing so I felt very confident in what was being done by how he was explaining everything, thank you.
Date published: 2023-02-24
Rated 5 out of 5 by
JMeeks22 from
Turbo Tax works Great
I just wish they were cheaper. I've used them for years and it's a good service.
Date published: 2023-02-24
Rated 1 out of 5 by
BJMN from
Way too pricey
It's a shame that you charge for submitting both federal and state taxes instead of just one price for both. $128 to file my taxes will make consider not using turbo tax next year.
Date published: 2023-02-24
Rated 5 out of 5 by
Nichole0322 from
Does the trick
Been using Turbo tax for 8 years and I am satisfied.
Date published: 2023-02-24
Rated 5 out of 5 by
Gram44boys from
Easy to use
Turbo Tax is fairly easy to use. It seems to ask and answer all of your questions. I didn't need a tax expert this year, but in the past, they have been very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by
Nita2021 from
Turbo Tax is awesome
GREAT CUSTOMER SERVICE GREAT ATTITUDE VERY PATIENT ALSO HELPED ME WITH ANOTHER PROBLEM I HAD
All TurboTax® Offerings Reviews - Page 10166
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
gg_24 from
Intuitive and amazing product
All the screens are very intuitive with excellent help text. I did not feel lost except when I got an error during smart check. The error message was very abstract and not understandable. Otherwise, the product is awesome and makes your tax filing job very easy.
Date published: 2023-02-24
Rated 5 out of 5 by
chrisr2023andbeyond from
Fantastic and informative
filing with turbo tax was helpful easy and informative thank you intuit
Date published: 2023-02-24
Rated 5 out of 5 by
kruses from
TurboTax is AMAZING
TurboTax is easy to use, helps you step by step. If you aren't sure how to locate information, they help you. They prompt you to verify information and if information is missing the let you know.
Date published: 2023-02-24
Rated 1 out of 5 by
NormallyHappy from
TurboTax should do better
I paid more for TurboTax live than I am receiving in tax refunds. All so I wouldn’t have to worry about my taxes. Now my tax guy can’t file because the website is glitching! Thanks for taking my money and not filing my taxes TurboTax!!!
Date published: 2023-02-24
Rated 5 out of 5 by
lenguita_pelona from
Upheld kind and wise information
Harold was very professional and yet very friendly. He was very knowledgeable in what he was doing so I felt very confident in what was being done by how he was explaining everything, thank you.
Date published: 2023-02-24
Rated 5 out of 5 by
JMeeks22 from
Turbo Tax works Great
I just wish they were cheaper. I've used them for years and it's a good service.
Date published: 2023-02-24
Rated 1 out of 5 by
BJMN from
Way too pricey
It's a shame that you charge for submitting both federal and state taxes instead of just one price for both. $128 to file my taxes will make consider not using turbo tax next year.
Date published: 2023-02-24
Rated 5 out of 5 by
Nichole0322 from
Does the trick
Been using Turbo tax for 8 years and I am satisfied.
Date published: 2023-02-24
Rated 5 out of 5 by
Gram44boys from
Easy to use
Turbo Tax is fairly easy to use. It seems to ask and answer all of your questions. I didn't need a tax expert this year, but in the past, they have been very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by
Nita2021 from
Turbo Tax is awesome
GREAT CUSTOMER SERVICE GREAT ATTITUDE VERY PATIENT ALSO HELPED ME WITH ANOTHER PROBLEM I HAD
All TurboTax® Offerings Reviews - Page 10166
Date published: 2023-02-24