TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Forced to Pay once already have information I inputted info and then was told I had to pay. This is not as advertised.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Product is easy to use and it answers lots of questions with easy to understand answers
Date published: 2022-02-28
Rated 5 out of 5 by from Best Tax Service Ever Easy to use, saves our info from the year previous making it so much easier to file the next year. We love it!
Date published: 2022-02-28
Rated 5 out of 5 by from awesome was very easy to prepare by doing it yourself vs someone else
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo tax was very helpful Turbo tax guided me right through. I literally just entered all my information.
Date published: 2022-02-28
Rated 3 out of 5 by from It is OK I am not out to make a great review. I only wish that the old paper forms were available as in the past.
Date published: 2022-02-28
Rated 5 out of 5 by from Love it!!! It makes it easy to complete my taxes. Thanks Turbo Tax
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Live Help was amazing! I like being able to use my phone to take pictures and submit records. I had some frustrations while filing, but my own doing. In my tired frustration, I reached out to Live Help twice tonight! Both times, I received a phone call within just a few minutes. Both times, I was thrilled with the help I received. Each woman was patient, friendly, and easily solved my problems! Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax user for years easy to follow directions and help when needed. I will use turbo tax again next year.
Date published: 2022-02-28
Rated 5 out of 5 by from great customer support Always had an excellent customer support whenever I ran into issues.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 10165
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Forced to Pay once already have information I inputted info and then was told I had to pay. This is not as advertised.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is awesome Product is easy to use and it answers lots of questions with easy to understand answers
Date published: 2022-02-28
Rated 5 out of 5 by from Best Tax Service Ever Easy to use, saves our info from the year previous making it so much easier to file the next year. We love it!
Date published: 2022-02-28
Rated 5 out of 5 by from awesome was very easy to prepare by doing it yourself vs someone else
Date published: 2022-02-28
Rated 3 out of 5 by from Turbo tax was very helpful Turbo tax guided me right through. I literally just entered all my information.
Date published: 2022-02-28
Rated 3 out of 5 by from It is OK I am not out to make a great review. I only wish that the old paper forms were available as in the past.
Date published: 2022-02-28
Rated 5 out of 5 by from Love it!!! It makes it easy to complete my taxes. Thanks Turbo Tax
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax Live Help was amazing! I like being able to use my phone to take pictures and submit records. I had some frustrations while filing, but my own doing. In my tired frustration, I reached out to Live Help twice tonight! Both times, I received a phone call within just a few minutes. Both times, I was thrilled with the help I received. Each woman was patient, friendly, and easily solved my problems! Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax user for years easy to follow directions and help when needed. I will use turbo tax again next year.
Date published: 2022-02-28
Rated 5 out of 5 by from great customer support Always had an excellent customer support whenever I ran into issues.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 10165