TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
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TurboTax Live Full Service
Rated 2 out of 5 by
diabs from
Forced to Pay once already have information
I inputted info and then was told I had to pay. This is not as advertised.
Date published: 2022-02-28
Rated 5 out of 5 by
ziggy17 from
Turbo Tax is awesome
Product is easy to use and it answers lots of questions with easy to understand answers
Date published: 2022-02-28
Rated 5 out of 5 by
Wenny89 from
Best Tax Service Ever
Easy to use, saves our info from the year previous making it so much easier to file the next year. We love it!
Date published: 2022-02-28
Rated 5 out of 5 by
jdhheudn from
awesome
was very easy to prepare by doing it yourself vs someone else
Date published: 2022-02-28
Rated 3 out of 5 by
Prescott Exterminating from
Turbo tax was very helpful
Turbo tax guided me right through. I literally just entered all my information.
Date published: 2022-02-28
Rated 3 out of 5 by
donotniknameme from
It is OK
I am not out to make a great review. I only wish that the old paper forms were available as in the past.
Date published: 2022-02-28
Rated 5 out of 5 by
Caifanes from
Love it!!!
It makes it easy to complete my taxes. Thanks Turbo Tax
Date published: 2022-02-28
Rated 4 out of 5 by
Greenerpastures from
Turbo Tax Live Help was amazing!
I like being able to use my phone to take pictures and submit records. I had some frustrations while filing, but my own doing. In my tired frustration, I reached out to Live Help twice tonight! Both times, I received a phone call within just a few minutes. Both times, I was thrilled with the help I received. Each woman was patient, friendly, and easily solved my problems! Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by
night driver from
Turbo tax user for years
easy to follow directions and help when needed. I will use turbo tax again next year.
Date published: 2022-02-28
Rated 5 out of 5 by
janice bi from
great customer support
Always had an excellent customer support whenever I ran into issues.
All TurboTax® Offerings Reviews - Page 10165
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
diabs from
Forced to Pay once already have information
I inputted info and then was told I had to pay. This is not as advertised.
Date published: 2022-02-28
Rated 5 out of 5 by
ziggy17 from
Turbo Tax is awesome
Product is easy to use and it answers lots of questions with easy to understand answers
Date published: 2022-02-28
Rated 5 out of 5 by
Wenny89 from
Best Tax Service Ever
Easy to use, saves our info from the year previous making it so much easier to file the next year. We love it!
Date published: 2022-02-28
Rated 5 out of 5 by
jdhheudn from
awesome
was very easy to prepare by doing it yourself vs someone else
Date published: 2022-02-28
Rated 3 out of 5 by
Prescott Exterminating from
Turbo tax was very helpful
Turbo tax guided me right through. I literally just entered all my information.
Date published: 2022-02-28
Rated 3 out of 5 by
donotniknameme from
It is OK
I am not out to make a great review. I only wish that the old paper forms were available as in the past.
Date published: 2022-02-28
Rated 5 out of 5 by
Caifanes from
Love it!!!
It makes it easy to complete my taxes. Thanks Turbo Tax
Date published: 2022-02-28
Rated 4 out of 5 by
Greenerpastures from
Turbo Tax Live Help was amazing!
I like being able to use my phone to take pictures and submit records. I had some frustrations while filing, but my own doing. In my tired frustration, I reached out to Live Help twice tonight! Both times, I received a phone call within just a few minutes. Both times, I was thrilled with the help I received. Each woman was patient, friendly, and easily solved my problems! Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by
night driver from
Turbo tax user for years
easy to follow directions and help when needed. I will use turbo tax again next year.
Date published: 2022-02-28
Rated 5 out of 5 by
janice bi from
great customer support
Always had an excellent customer support whenever I ran into issues.
All TurboTax® Offerings Reviews - Page 10165
Date published: 2022-02-28