TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Sketchy fees and charges I like to e-file my taxes (because who doesn't?) but TurboTax always hits me with massive fees and charges to use their services. They always preach free returns and everything but then charge me $140 for a simple return??? $40 of which was just to use my federal return to pay for the other $100 instead of my credit card, as if it were so much more difficult for me to take out my card and type in a couple numbers.... TurboTax is a useful website but they clearly take advantage of the fact that it's slower and more confusing to file paper tax returns. Next year I'll just go through the process so I can copy the info onto a paper return form and accept the delay in getting it back.
Date published: 2022-02-20
Rated 5 out of 5 by from EASY TO USE AND SIMPLE I have been using this program for a few years and I have always gotten the maximum standard deductions and help online instantly, great explanations and in verbiage I can understand
Date published: 2022-02-20
Rated 5 out of 5 by from Love TurboTax! Software was very easy to use and it walked me through every step of the way.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome Super easy, took less than an hour and got a solid return!
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to Use - Great Help I have used TurboTax now for several years and have had no issues. Always gets me the most on my returns.
Date published: 2022-02-20
Rated 5 out of 5 by from EASY PESY USE IT EVERY YEAR, MAKES TAX SEASON EASY. USE IT AGAIN NEXT YEAR.
Date published: 2022-02-20
Rated 5 out of 5 by from Great Easy process to get through the steps. I like to efile.
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome Very simple to do, first time filing. Will use again
Date published: 2022-02-20
Rated 2 out of 5 by from Annoying Have used Turbo Tax for all my returns in the past and was always able to use the free version. Free version was again offered but for some reason I was forced to upgrade and pay $147 to file this year. Seems sneaky that filing for free is advertised and I was only told I would need to pay when I was finished entering all info. Probably won't be returning to Turbo Tax again.
Date published: 2022-02-20
Rated 5 out of 5 by from Fast & simple, peace of mind I did my taxes on a sunday morning at breakfast. It was simple and quick; now I have peace of mind knowing my returns are taken care of.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 10160
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Sketchy fees and charges I like to e-file my taxes (because who doesn't?) but TurboTax always hits me with massive fees and charges to use their services. They always preach free returns and everything but then charge me $140 for a simple return??? $40 of which was just to use my federal return to pay for the other $100 instead of my credit card, as if it were so much more difficult for me to take out my card and type in a couple numbers.... TurboTax is a useful website but they clearly take advantage of the fact that it's slower and more confusing to file paper tax returns. Next year I'll just go through the process so I can copy the info onto a paper return form and accept the delay in getting it back.
Date published: 2022-02-20
Rated 5 out of 5 by from EASY TO USE AND SIMPLE I have been using this program for a few years and I have always gotten the maximum standard deductions and help online instantly, great explanations and in verbiage I can understand
Date published: 2022-02-20
Rated 5 out of 5 by from Love TurboTax! Software was very easy to use and it walked me through every step of the way.
Date published: 2022-02-20
Rated 5 out of 5 by from Turbo Tax is Awesome Super easy, took less than an hour and got a solid return!
Date published: 2022-02-20
Rated 5 out of 5 by from Easy to Use - Great Help I have used TurboTax now for several years and have had no issues. Always gets me the most on my returns.
Date published: 2022-02-20
Rated 5 out of 5 by from EASY PESY USE IT EVERY YEAR, MAKES TAX SEASON EASY. USE IT AGAIN NEXT YEAR.
Date published: 2022-02-20
Rated 5 out of 5 by from Great Easy process to get through the steps. I like to efile.
Date published: 2022-02-20
Rated 5 out of 5 by from Awesome Very simple to do, first time filing. Will use again
Date published: 2022-02-20
Rated 2 out of 5 by from Annoying Have used Turbo Tax for all my returns in the past and was always able to use the free version. Free version was again offered but for some reason I was forced to upgrade and pay $147 to file this year. Seems sneaky that filing for free is advertised and I was only told I would need to pay when I was finished entering all info. Probably won't be returning to Turbo Tax again.
Date published: 2022-02-20
Rated 5 out of 5 by from Fast & simple, peace of mind I did my taxes on a sunday morning at breakfast. It was simple and quick; now I have peace of mind knowing my returns are taken care of.
Date published: 2022-02-20
All TurboTax® Offerings Reviews - Page 10160