TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unclear Turbotax product pricing NEED REFUND DECEIVING PROMPTS LEAD TO UNINTENDED CHARGES I was looking to use the free Turbo Tax services, I have a 1099 and W2 but was charged for small business product services that I did not use. I did not use any of the product features to receive tax benefits, thus I do not want to be charged for the additional Turbo Tax products that the exploitive menus forced me to pay for without my knowledge or consent. I am requesting to please refund me for the Turbo Tax products I did not intend to purchase. I enjoy the convenience of Turbo Tax but if I am unable to get a refund for the deceptive charges for Turbo Tax products, I will not file my taxes through Turbo Tax in the future.
Date published: 2023-02-24
Rated 5 out of 5 by from Just Really helped me out. Helped me work through mistakes.
Date published: 2023-02-24
Rated 5 out of 5 by from Always good!! Always easy and smooth when using TurboTax!! Thank you yo all that makes life easier this time of year
Date published: 2023-02-24
Rated 5 out of 5 by from Finish with TurboTax, you will be a winner. The program is easy going, if I had a question about anything, there was an information button available to help.
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent way to file Filing with Turbo Tax is easy and so user friendly also informative..
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is User Friendly I was prompted what to do every step of the way!! Very easy!!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax makes tax season bearable Turbo Tax takes away the stress of completing my taxes. I do not have to make an appointment, I can work at my convenience. I love the updates, it makes it so much easier to file.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax the best option Great service and good tools to prepare your taxes
Date published: 2023-02-24
Rated 5 out of 5 by from Terrific Terrific and easy to use. Never used anything else except professional usage.
Date published: 2023-02-24
Rated 2 out of 5 by from slightly disapointed turbo tax says youll only pay a certwain amount then when it comes to actually. paying the. amount is even larger. you guys hide the. fees i was under the impression my return was going to be 44$ then i. ended up having to pay 182??? like what??? thats completely. wrong why say. file free then make me pay almost 200$?? turbo tax use to be amazing now it dont look forward to it because it feels like im losing money rather than gaining
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10159
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unclear Turbotax product pricing NEED REFUND DECEIVING PROMPTS LEAD TO UNINTENDED CHARGES I was looking to use the free Turbo Tax services, I have a 1099 and W2 but was charged for small business product services that I did not use. I did not use any of the product features to receive tax benefits, thus I do not want to be charged for the additional Turbo Tax products that the exploitive menus forced me to pay for without my knowledge or consent. I am requesting to please refund me for the Turbo Tax products I did not intend to purchase. I enjoy the convenience of Turbo Tax but if I am unable to get a refund for the deceptive charges for Turbo Tax products, I will not file my taxes through Turbo Tax in the future.
Date published: 2023-02-24
Rated 5 out of 5 by from Just Really helped me out. Helped me work through mistakes.
Date published: 2023-02-24
Rated 5 out of 5 by from Always good!! Always easy and smooth when using TurboTax!! Thank you yo all that makes life easier this time of year
Date published: 2023-02-24
Rated 5 out of 5 by from Finish with TurboTax, you will be a winner. The program is easy going, if I had a question about anything, there was an information button available to help.
Date published: 2023-02-24
Rated 5 out of 5 by from Excellent way to file Filing with Turbo Tax is easy and so user friendly also informative..
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is User Friendly I was prompted what to do every step of the way!! Very easy!!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax makes tax season bearable Turbo Tax takes away the stress of completing my taxes. I do not have to make an appointment, I can work at my convenience. I love the updates, it makes it so much easier to file.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax the best option Great service and good tools to prepare your taxes
Date published: 2023-02-24
Rated 5 out of 5 by from Terrific Terrific and easy to use. Never used anything else except professional usage.
Date published: 2023-02-24
Rated 2 out of 5 by from slightly disapointed turbo tax says youll only pay a certwain amount then when it comes to actually. paying the. amount is even larger. you guys hide the. fees i was under the impression my return was going to be 44$ then i. ended up having to pay 182??? like what??? thats completely. wrong why say. file free then make me pay almost 200$?? turbo tax use to be amazing now it dont look forward to it because it feels like im losing money rather than gaining
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10159