TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from My second year with TurboTax Next year will be my 3rd year with TurboTax. The software is great. I'm moderately tech savvy and the software was easy to navigate. I used to pay $300 or more to H&R Block to do my taxes. This saved me so much money and I feel confident that the return is correct. I bought the "insurance" just to be sure.
Date published: 2022-04-02
Rated 4 out of 5 by from Walks you through the process. I like that you can no pick options that don't apply. I would like it if I could skip to the standard deduction without going through unnecessary steps. I always qualify for the standard deduction and don't like to waste time!
Date published: 2022-04-02
Rated 4 out of 5 by from TurboTax review TurboTax is fine for filing returns -- especially ones that are not overly complicated My big issue is that i have to go thru all the interview questions whenever I want to make a change. (When I mistype a number, in order to edit I have to go through several questions.) I wish there was a way to get directly to the input sheets. Also a little frustrating that some questions that need an answer don't pop up until you are "ready to file" and then it tells you there are "errors" that need to be fixed.
Date published: 2022-04-02
Rated 5 out of 5 by from Simplifies the mysteries of tax requirements I am a single woman and have used Turbo Tax for as long as I can remember. It is easy to use, it clarifies fuzzy points and has never failed in any way.
Date published: 2022-04-02
Rated 1 out of 5 by from last time i use this service Service says free to file and traps you into paying in order to file. Never using this service again.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is amazing as easy sit gets all the way, highly recommend to anyone
Date published: 2022-04-02
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO USE LOTS OF GOOD INFO. INFORMATIVE TIPS. SOMETIMES IT'S HARD TO FIND THE HISTORY.
Date published: 2022-04-02
Rated 4 out of 5 by from TURBO TAX EASY TO USE, STEP BY STEP GUIDE, THOROUGH AND SIMPLE
Date published: 2022-04-02
Rated 2 out of 5 by from Confusing The only reason I used Turbo Tax this year is bc I had investments, stocks and crypto, the advertisements of partnerships with crypto exchanges got me interested. I usually use HR Block, it is so much more informative, clean and easy. If HR Block has those partnerships for next year I’m back with them. This was such a headache.
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo tax reivew Overall good and easy. Nice that it can call up your W-2 right away. I had trouble last year since I didn't have my refund amount of 2019. That was confusing.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 10159
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My second year with TurboTax Next year will be my 3rd year with TurboTax. The software is great. I'm moderately tech savvy and the software was easy to navigate. I used to pay $300 or more to H&R Block to do my taxes. This saved me so much money and I feel confident that the return is correct. I bought the "insurance" just to be sure.
Date published: 2022-04-02
Rated 4 out of 5 by from Walks you through the process. I like that you can no pick options that don't apply. I would like it if I could skip to the standard deduction without going through unnecessary steps. I always qualify for the standard deduction and don't like to waste time!
Date published: 2022-04-02
Rated 4 out of 5 by from TurboTax review TurboTax is fine for filing returns -- especially ones that are not overly complicated My big issue is that i have to go thru all the interview questions whenever I want to make a change. (When I mistype a number, in order to edit I have to go through several questions.) I wish there was a way to get directly to the input sheets. Also a little frustrating that some questions that need an answer don't pop up until you are "ready to file" and then it tells you there are "errors" that need to be fixed.
Date published: 2022-04-02
Rated 5 out of 5 by from Simplifies the mysteries of tax requirements I am a single woman and have used Turbo Tax for as long as I can remember. It is easy to use, it clarifies fuzzy points and has never failed in any way.
Date published: 2022-04-02
Rated 1 out of 5 by from last time i use this service Service says free to file and traps you into paying in order to file. Never using this service again.
Date published: 2022-04-02
Rated 5 out of 5 by from Turbo tax is amazing as easy sit gets all the way, highly recommend to anyone
Date published: 2022-04-02
Rated 5 out of 5 by from TURBO TAX IS GREAT! EASY TO USE LOTS OF GOOD INFO. INFORMATIVE TIPS. SOMETIMES IT'S HARD TO FIND THE HISTORY.
Date published: 2022-04-02
Rated 4 out of 5 by from TURBO TAX EASY TO USE, STEP BY STEP GUIDE, THOROUGH AND SIMPLE
Date published: 2022-04-02
Rated 2 out of 5 by from Confusing The only reason I used Turbo Tax this year is bc I had investments, stocks and crypto, the advertisements of partnerships with crypto exchanges got me interested. I usually use HR Block, it is so much more informative, clean and easy. If HR Block has those partnerships for next year I’m back with them. This was such a headache.
Date published: 2022-04-02
Rated 4 out of 5 by from Turbo tax reivew Overall good and easy. Nice that it can call up your W-2 right away. I had trouble last year since I didn't have my refund amount of 2019. That was confusing.
Date published: 2022-04-02
All TurboTax® Offerings Reviews - Page 10159