TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Awsome It was very to use.and worked very.i think every one should use it
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to do! Turbo Tax is incredibly user friendly...been using them about 15 plus yrs.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Software It was easy and you can get help when you need it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax so dependable We have used Turbo Tax for many years. It is so easy to use and has always been such a dependable service. I'm so glad they have been there for us for so long.
Date published: 2021-02-20
Rated 5 out of 5 by from Transfer Driver I thought I couldn't do this but with the on and off help of the Turbo people I actually made. Thanks so much.
Date published: 2021-02-20
Rated 2 out of 5 by from Definitely not as good as previously years i got an error message at the review stage telling me I have an incorrect value entered in my 1099-B form. it told me to enter zero but when I did It name back again and again. I searched FAQ and found others had the same issue. Directions said to so a search and click on Jump to 1099-B which came up for a split second and disappeared. it took me several unsuccessful attempts to finally get to the manual form. the reason for rejection was the broker entered a value for wash sale < $.49 which rounded to zero and turbo tax could not resolve. I had to go in and manually delete all the values less than $.49, Turbotax should had programmed around this pain. I wasted an hour and a half on this. after I e-filed, turbotax did not ask me for my IP PIN so both state and federal were rejected. All this crap for $130 fee...I.m pretty upset with this.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome my representative was very amazing! they helped me figure out my refund!
Date published: 2021-02-20
Rated 5 out of 5 by from SUPER SIMPLE It was super simple and free. The online setup walked you through everything.
Date published: 2021-02-20
Rated 4 out of 5 by from More Hassle than usual There were new fees for e-filing, which I found troublesome, as well as a slew of new, small print disclaimers and minutiae which I found ridiculous. NOT a good portent for the future....
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax was marvelous My experience was so smooth and easy to use. I Didnt have a need for assistance as of yet ... my returns were rejected due to my own mistakes and TurboTax made it so easy to correct. I brought me right to problems so just a simple change of a few numbers!!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10155
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awsome It was very to use.and worked very.i think every one should use it
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is so easy to do! Turbo Tax is incredibly user friendly...been using them about 15 plus yrs.
Date published: 2021-02-20
Rated 5 out of 5 by from Great Software It was easy and you can get help when you need it.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax so dependable We have used Turbo Tax for many years. It is so easy to use and has always been such a dependable service. I'm so glad they have been there for us for so long.
Date published: 2021-02-20
Rated 5 out of 5 by from Transfer Driver I thought I couldn't do this but with the on and off help of the Turbo people I actually made. Thanks so much.
Date published: 2021-02-20
Rated 2 out of 5 by from Definitely not as good as previously years i got an error message at the review stage telling me I have an incorrect value entered in my 1099-B form. it told me to enter zero but when I did It name back again and again. I searched FAQ and found others had the same issue. Directions said to so a search and click on Jump to 1099-B which came up for a split second and disappeared. it took me several unsuccessful attempts to finally get to the manual form. the reason for rejection was the broker entered a value for wash sale < $.49 which rounded to zero and turbo tax could not resolve. I had to go in and manually delete all the values less than $.49, Turbotax should had programmed around this pain. I wasted an hour and a half on this. after I e-filed, turbotax did not ask me for my IP PIN so both state and federal were rejected. All this crap for $130 fee...I.m pretty upset with this.
Date published: 2021-02-20
Rated 5 out of 5 by from awesome my representative was very amazing! they helped me figure out my refund!
Date published: 2021-02-20
Rated 5 out of 5 by from SUPER SIMPLE It was super simple and free. The online setup walked you through everything.
Date published: 2021-02-20
Rated 4 out of 5 by from More Hassle than usual There were new fees for e-filing, which I found troublesome, as well as a slew of new, small print disclaimers and minutiae which I found ridiculous. NOT a good portent for the future....
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax was marvelous My experience was so smooth and easy to use. I Didnt have a need for assistance as of yet ... my returns were rejected due to my own mistakes and TurboTax made it so easy to correct. I brought me right to problems so just a simple change of a few numbers!!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10155