TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Ronald B from
Great product easy to use
Great product easy to use. Best feature is that it forwards your information from Prior year
Date published: 2022-04-02
Rated 4 out of 5 by
Dman Actual from
Got the job done but
Everything went good until my 1099B had missing cost data. Luckily it was a big enough number that it was obvious otherwise I would have paid way too much tax. Turbo tax does not compare the K1 documents to the 1099B so you have to manually do it...
Date published: 2022-04-02
Rated 5 out of 5 by
Watauga from
Turbo Tax very easy to use
First time user and it was very easy by all the guidance provided.
Date published: 2022-04-02
Rated 5 out of 5 by
PaulS49 from
Has worked perfectly for years
Since retirement the filing has become easier, but it is still worthwhile to let TurboTax do the heavy lifting. Also the free e-file option is great!
Date published: 2022-04-02
Rated 5 out of 5 by
JillGA from
Easy Peasy
TurboTax is great for filing and walking you through the whole tax process! Easy to follow directions and helpful information.
Date published: 2022-04-02
Rated 5 out of 5 by
JPH44 from
Turbo Tax Ease
Turbo Tax is easy to use and guides you through everything
Date published: 2022-04-02
Rated 5 out of 5 by
Snellojello from
Great
Live expert was very helpful and patient. Walked me through necessary steps that need review.
Date published: 2022-04-02
Rated 5 out of 5 by
egoens from
TurboTax makes filing so easy
It's amazing how easy TurboTax makes filing your taxes. It just keeps getting easier every year.
Date published: 2022-04-02
Rated 5 out of 5 by
cbarr79 from
Problems with CD
First, the CD did not automatically start up after inserting it. Then, after many attempts, I was unable to load from the CD: stalling, freezing, missing file, etc. I gave up and just downloaded. Other than that, I've used TurboTax for 25+ years with no complaints. The way it automatically looks at past years' returns and carries over losses has probably saved me thousands. One complaint: I have to file a return for a small educational trust and those forms are not included in anything but the most expensive TT version. Not worth the extra cost for a few simple forms, but what a pain to do it manually!!
Date published: 2022-04-02
Rated 5 out of 5 by
Joanna1224 from
Lisseth was amazing
this was my first time using turbotax and from the beginning it was a great start. Communication was great and lisseth was super professional and would give me constant updates and worked very quickly. I will be using turbotax again
All TurboTax® Offerings Reviews - Page 10151
Date published: 2022-04-02
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Ronald B from
Great product easy to use
Great product easy to use. Best feature is that it forwards your information from Prior year
Date published: 2022-04-02
Rated 4 out of 5 by
Dman Actual from
Got the job done but
Everything went good until my 1099B had missing cost data. Luckily it was a big enough number that it was obvious otherwise I would have paid way too much tax. Turbo tax does not compare the K1 documents to the 1099B so you have to manually do it...
Date published: 2022-04-02
Rated 5 out of 5 by
Watauga from
Turbo Tax very easy to use
First time user and it was very easy by all the guidance provided.
Date published: 2022-04-02
Rated 5 out of 5 by
PaulS49 from
Has worked perfectly for years
Since retirement the filing has become easier, but it is still worthwhile to let TurboTax do the heavy lifting. Also the free e-file option is great!
Date published: 2022-04-02
Rated 5 out of 5 by
JillGA from
Easy Peasy
TurboTax is great for filing and walking you through the whole tax process! Easy to follow directions and helpful information.
Date published: 2022-04-02
Rated 5 out of 5 by
JPH44 from
Turbo Tax Ease
Turbo Tax is easy to use and guides you through everything
Date published: 2022-04-02
Rated 5 out of 5 by
Snellojello from
Great
Live expert was very helpful and patient. Walked me through necessary steps that need review.
Date published: 2022-04-02
Rated 5 out of 5 by
egoens from
TurboTax makes filing so easy
It's amazing how easy TurboTax makes filing your taxes. It just keeps getting easier every year.
Date published: 2022-04-02
Rated 5 out of 5 by
cbarr79 from
Problems with CD
First, the CD did not automatically start up after inserting it. Then, after many attempts, I was unable to load from the CD: stalling, freezing, missing file, etc. I gave up and just downloaded. Other than that, I've used TurboTax for 25+ years with no complaints. The way it automatically looks at past years' returns and carries over losses has probably saved me thousands. One complaint: I have to file a return for a small educational trust and those forms are not included in anything but the most expensive TT version. Not worth the extra cost for a few simple forms, but what a pain to do it manually!!
Date published: 2022-04-02
Rated 5 out of 5 by
Joanna1224 from
Lisseth was amazing
this was my first time using turbotax and from the beginning it was a great start. Communication was great and lisseth was super professional and would give me constant updates and worked very quickly. I will be using turbotax again
All TurboTax® Offerings Reviews - Page 10151
Date published: 2022-04-02