TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Great Easy to use and extremely informative. It explains everything simply.
Date published: 2022-04-09
Rated 1 out of 5 by from Sucks I'm never going to buy Turbo tax again, I accidentally purchased the Federal version only and now I have to spend another $45 to file state. I could have spend about $45 and gotten both federal and state. Turbo taxes online and phone support is terrible and not very user friendly
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great. Easy to use. Cost effective. Very pleased. Will use again.
Date published: 2022-04-09
Rated 5 out of 5 by from Really Great Product This was long but easy. The process and questions helped me each step of the way.
Date published: 2022-04-09
Rated 5 out of 5 by from Got to file! Turbo Tax helps make it less painless Quick and easy. Leads you through, explains and guides.
Date published: 2022-04-09
Rated 4 out of 5 by from TT is good except . . . Used it as usual this year, but had great difficulty finding information about Form 1116 brought up in TT Check portion. I finally had to go to IRS website, retrieve the form, then find their instruction booklet in order to determine how I should answer the question raised. Sure, I could have gone to TT on-line help, type in the form and question, but that proved too cumbersome. Much, much easier to go to the IRS and quickly resolve my questions and answer the query. First time in many years I've had to do that. Too bad. It would have been so much easier if there were a TT link to some information, but it wouldn't even let me see the full form in the "forms view." Know this technical, but it was disappointing.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax worked very well Easy to use, with good help and review so you know that your return should be accurate.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is helpful My only problem with Turbo Tax is I had to keep upgrading, but if you know what type of type of tax help you need in the beginning, it's a good program
Date published: 2022-04-09
Rated 4 out of 5 by from Why Extra Fees Generally, I like TurboTax. However, this year the additional $40 fee for handling our refund?? Since the refund is direct deposit to our account, how can you justify $40 for handling the refund?? Makes no sense and seems greedy on your part.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome! 6th year using turbo tax, always helpful and efficient
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 10145
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Easy to use and extremely informative. It explains everything simply.
Date published: 2022-04-09
Rated 1 out of 5 by from Sucks I'm never going to buy Turbo tax again, I accidentally purchased the Federal version only and now I have to spend another $45 to file state. I could have spend about $45 and gotten both federal and state. Turbo taxes online and phone support is terrible and not very user friendly
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is great. Easy to use. Cost effective. Very pleased. Will use again.
Date published: 2022-04-09
Rated 5 out of 5 by from Really Great Product This was long but easy. The process and questions helped me each step of the way.
Date published: 2022-04-09
Rated 5 out of 5 by from Got to file! Turbo Tax helps make it less painless Quick and easy. Leads you through, explains and guides.
Date published: 2022-04-09
Rated 4 out of 5 by from TT is good except . . . Used it as usual this year, but had great difficulty finding information about Form 1116 brought up in TT Check portion. I finally had to go to IRS website, retrieve the form, then find their instruction booklet in order to determine how I should answer the question raised. Sure, I could have gone to TT on-line help, type in the form and question, but that proved too cumbersome. Much, much easier to go to the IRS and quickly resolve my questions and answer the query. First time in many years I've had to do that. Too bad. It would have been so much easier if there were a TT link to some information, but it wouldn't even let me see the full form in the "forms view." Know this technical, but it was disappointing.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbotax worked very well Easy to use, with good help and review so you know that your return should be accurate.
Date published: 2022-04-09
Rated 4 out of 5 by from Turbo Tax is helpful My only problem with Turbo Tax is I had to keep upgrading, but if you know what type of type of tax help you need in the beginning, it's a good program
Date published: 2022-04-09
Rated 4 out of 5 by from Why Extra Fees Generally, I like TurboTax. However, this year the additional $40 fee for handling our refund?? Since the refund is direct deposit to our account, how can you justify $40 for handling the refund?? Makes no sense and seems greedy on your part.
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is Awesome! 6th year using turbo tax, always helpful and efficient
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 10145