TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I hate numbers and I could do it. They made me talk nice. I didn't want to, but I it's just the taxes I hate, not TurboTax.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax 2021 The program walked me through everything, step by step
Date published: 2022-04-13
Rated 1 out of 5 by from Turbo Tax Business is very user un-friendly I have used Turbo Tax for years but had to file my mother's estate taxes this year and had to buy Turbo Tax Business. I had to google to even figure out where to enter 1099-R's and to figure out how to confirm to forms. Then I get to the end and figure out that my state is not even supported and had to go to yet another place to do state taxes
Date published: 2022-04-13
Rated 5 out of 5 by from Love Turbo Tax Very thorough and reasonably priced! .............
Date published: 2022-04-13
Rated 2 out of 5 by from free edition was good until i owed $ had to pay for Deluxe once I actually owed $ back, no longer will use
Date published: 2022-04-13
Rated 5 out of 5 by from I like having a live agent! I have a positive experience with representatives. They always try their best to help!
Date published: 2022-04-13
Rated 2 out of 5 by from Been very stressful Filed my taxes said approve and then denied done it again got same amount then state was denied finally got federal and only got about half of what I was supposed to and sat on customer service for hours and got no where then had to lie on my stuff because couldn’t find where to fix it
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for the last 10 years. Easy to use and experts on hand if you have issues.
Date published: 2022-04-13
Rated 4 out of 5 by from THANK YOU TURBO TAX LIVE! I have to say, the LIVE help was really helpful. Taxes are greek to me and it was great to have an expert on the other end to help.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Awesome We like the fact that it takes you through each step and reviews your info.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 10134
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I hate numbers and I could do it. They made me talk nice. I didn't want to, but I it's just the taxes I hate, not TurboTax.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax 2021 The program walked me through everything, step by step
Date published: 2022-04-13
Rated 1 out of 5 by from Turbo Tax Business is very user un-friendly I have used Turbo Tax for years but had to file my mother's estate taxes this year and had to buy Turbo Tax Business. I had to google to even figure out where to enter 1099-R's and to figure out how to confirm to forms. Then I get to the end and figure out that my state is not even supported and had to go to yet another place to do state taxes
Date published: 2022-04-13
Rated 5 out of 5 by from Love Turbo Tax Very thorough and reasonably priced! .............
Date published: 2022-04-13
Rated 2 out of 5 by from free edition was good until i owed $ had to pay for Deluxe once I actually owed $ back, no longer will use
Date published: 2022-04-13
Rated 5 out of 5 by from I like having a live agent! I have a positive experience with representatives. They always try their best to help!
Date published: 2022-04-13
Rated 2 out of 5 by from Been very stressful Filed my taxes said approve and then denied done it again got same amount then state was denied finally got federal and only got about half of what I was supposed to and sat on customer service for hours and got no where then had to lie on my stuff because couldn’t find where to fix it
Date published: 2022-04-13
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for the last 10 years. Easy to use and experts on hand if you have issues.
Date published: 2022-04-13
Rated 4 out of 5 by from THANK YOU TURBO TAX LIVE! I have to say, the LIVE help was really helpful. Taxes are greek to me and it was great to have an expert on the other end to help.
Date published: 2022-04-13
Rated 5 out of 5 by from Turbo Tax is Awesome We like the fact that it takes you through each step and reviews your info.
Date published: 2022-04-13
All TurboTax® Offerings Reviews - Page 10134