TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
TaxStressorr from
Easy to use with lots of resources
Very user friendly and they make sure to take care of every last detail before filing.
Date published: 2023-02-24
Rated 3 out of 5 by
mstlady from
First Time User
This is my first time filing with Turbo Tax...the process was easy and understandable...3 stars for now...will update
Date published: 2023-02-24
Rated 5 out of 5 by
Doug B 1 from
Love TurboTax
Love this service! I will use it as long as it’s this easy!
Date published: 2023-02-24
Rated 4 out of 5 by
Dee75801 from
Turbo tax made it easy
Easy step by step instructions and easy to use. Use it every year
Date published: 2023-02-24
Rated 3 out of 5 by
kelvcutler from
Buggy and difficult to follow
The business classification codes apparently changed this year, and yet their tool to help you search for and pick the right code still has last year's codes. You pick a code and it puts the value in the field and then it immediately blanks itself out. You try and type it in manually and similar experience. There was no explanation for why it kept clearing the value. Only after searching the internet for the most up to date codes and typing that code in would it allow the value to stick. Later, I started an amended return with the software, but that process is super confusing. I'm still not sure what I'm supposed to do. There's other confusing pieces to it, these were just the two most memorable. Most of the process and forms are good though, I'm mostly satisfied with the product.
Date published: 2023-02-24
Rated 3 out of 5 by
Shawn1017 from
Good, but still has issues.
During final review, it said there was an issue to fix with my address. It said there were foreign and domestic elements in the address, and it wouldn't let me pass that process. I looked back at my address, and it looked fine--exactly as I've entered it in past years. I still don't know how it finally worked, but after much frustratioon it suddenly worked. Aggravating.
Date published: 2023-02-24
Rated 5 out of 5 by
Shelli424 from
SO GOOD
Last year, we figured after buying a new home and having IRAs, 401k, etc it would be better to try one of the companies that you bring your paperwork to and have them do the filing for you. BIG MISTAKE. Due to a ridiculous error on their part, they almost cost us THOUSANDS in return and tried telling us we actually owed the government. Luckily we questioned it and another of their employees found the mistake after us requesting more eyes on it numerous times -_- Long story short: we're back to Turbo Tax and this year was easier than ever. Love that every single w2 is automatically uploaded after filling in just two fields.
Date published: 2023-02-24
Rated 5 out of 5 by
Maithili from
TurboTax Awesome UI
I loved the TurboTax UI which made it very easy to navigate and file taxes.
Date published: 2023-02-24
Rated 5 out of 5 by
NANDOP from
TURBO TAX ITS GREAT THE BEST
ITS WAS FAST, SIMPLY AND CLEAN. I WOULD RECOMMEND TO EVERYONE
Date published: 2023-02-24
Rated 5 out of 5 by
Goodness byes from
Goof
Good morning gigdofupgipph hi really good tool to is
All TurboTax® Offerings Reviews - Page 10132
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TaxStressorr from
Easy to use with lots of resources
Very user friendly and they make sure to take care of every last detail before filing.
Date published: 2023-02-24
Rated 3 out of 5 by
mstlady from
First Time User
This is my first time filing with Turbo Tax...the process was easy and understandable...3 stars for now...will update
Date published: 2023-02-24
Rated 5 out of 5 by
Doug B 1 from
Love TurboTax
Love this service! I will use it as long as it’s this easy!
Date published: 2023-02-24
Rated 4 out of 5 by
Dee75801 from
Turbo tax made it easy
Easy step by step instructions and easy to use. Use it every year
Date published: 2023-02-24
Rated 3 out of 5 by
kelvcutler from
Buggy and difficult to follow
The business classification codes apparently changed this year, and yet their tool to help you search for and pick the right code still has last year's codes. You pick a code and it puts the value in the field and then it immediately blanks itself out. You try and type it in manually and similar experience. There was no explanation for why it kept clearing the value. Only after searching the internet for the most up to date codes and typing that code in would it allow the value to stick. Later, I started an amended return with the software, but that process is super confusing. I'm still not sure what I'm supposed to do. There's other confusing pieces to it, these were just the two most memorable. Most of the process and forms are good though, I'm mostly satisfied with the product.
Date published: 2023-02-24
Rated 3 out of 5 by
Shawn1017 from
Good, but still has issues.
During final review, it said there was an issue to fix with my address. It said there were foreign and domestic elements in the address, and it wouldn't let me pass that process. I looked back at my address, and it looked fine--exactly as I've entered it in past years. I still don't know how it finally worked, but after much frustratioon it suddenly worked. Aggravating.
Date published: 2023-02-24
Rated 5 out of 5 by
Shelli424 from
SO GOOD
Last year, we figured after buying a new home and having IRAs, 401k, etc it would be better to try one of the companies that you bring your paperwork to and have them do the filing for you. BIG MISTAKE. Due to a ridiculous error on their part, they almost cost us THOUSANDS in return and tried telling us we actually owed the government. Luckily we questioned it and another of their employees found the mistake after us requesting more eyes on it numerous times -_- Long story short: we're back to Turbo Tax and this year was easier than ever. Love that every single w2 is automatically uploaded after filling in just two fields.
Date published: 2023-02-24
Rated 5 out of 5 by
Maithili from
TurboTax Awesome UI
I loved the TurboTax UI which made it very easy to navigate and file taxes.
Date published: 2023-02-24
Rated 5 out of 5 by
NANDOP from
TURBO TAX ITS GREAT THE BEST
ITS WAS FAST, SIMPLY AND CLEAN. I WOULD RECOMMEND TO EVERYONE
Date published: 2023-02-24
Rated 5 out of 5 by
Goodness byes from
Goof
Good morning gigdofupgipph hi really good tool to is
All TurboTax® Offerings Reviews - Page 10132
Date published: 2023-02-24