TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Unbelievable Phone Assistance I was on the help line two separate times this year, both related to downloading and uploading information and the agents could not have been more helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome! Using Turbotax is super easy, I always use it! I totally recommend it.
Date published: 2022-04-03
Rated 4 out of 5 by from Fix problem with FREE state add & Deluxe pack Intuit needs to fix the TTax gliche for NH residents who may have to file MASSACHUSETTS state as well. NH does not have state income tax and therefore no state filing. If we purchase DELUXE with one FREE state download, it should add NH automictically when it does not exist from a filing standpoint. We are forced to pay extra and buy Mass State instead adding one free as advertised.
Date published: 2022-04-03
Rated 3 out of 5 by from updates would not install unless I reinstalled had to keep removing and reinstalling software because updates would not install
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Rocks Very user friendly, makes doing taxes very easy for the average person
Date published: 2022-04-03
Rated 2 out of 5 by from Does my taxes Turbotax tries to get you to disclose your information to more of its sister companies and pay for filing taxes SO MANY TIMES. Taxes are so complicated in large part because of lobbying by companies like Turbotax who benefit from them being complicated. I will continue to use this service but I really wish it didn't exist.
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax was great It was very helpful and made life easier. I would reccomend.
Date published: 2022-04-03
Rated 3 out of 5 by from ONCE WAS THIS YEAR THERE IS NO WAY LIKE IN THE PAST TO GET A BALL PARK FIGUR WHEN A REFUND WILL BE DEPOSTITED? WHAT CHANGED AND WHY?
Date published: 2022-04-03
Rated 5 out of 5 by from Another year happy TurboTax was again very easy to use. Answered questions we didn't know we had.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax is overall excellent. We experience difficulty when trying to correct errors, transferring from one form to another and back to Turbo Tax, we tend to get confused. We discussed a situation about losing our entered work with a Turbo Tax consultant, who was very helpful and kind. Thank you
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 10129
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Unbelievable Phone Assistance I was on the help line two separate times this year, both related to downloading and uploading information and the agents could not have been more helpful.
Date published: 2022-04-03
Rated 5 out of 5 by from Awesome! Using Turbotax is super easy, I always use it! I totally recommend it.
Date published: 2022-04-03
Rated 4 out of 5 by from Fix problem with FREE state add & Deluxe pack Intuit needs to fix the TTax gliche for NH residents who may have to file MASSACHUSETTS state as well. NH does not have state income tax and therefore no state filing. If we purchase DELUXE with one FREE state download, it should add NH automictically when it does not exist from a filing standpoint. We are forced to pay extra and buy Mass State instead adding one free as advertised.
Date published: 2022-04-03
Rated 3 out of 5 by from updates would not install unless I reinstalled had to keep removing and reinstalling software because updates would not install
Date published: 2022-04-03
Rated 5 out of 5 by from Turbo Tax Rocks Very user friendly, makes doing taxes very easy for the average person
Date published: 2022-04-03
Rated 2 out of 5 by from Does my taxes Turbotax tries to get you to disclose your information to more of its sister companies and pay for filing taxes SO MANY TIMES. Taxes are so complicated in large part because of lobbying by companies like Turbotax who benefit from them being complicated. I will continue to use this service but I really wish it didn't exist.
Date published: 2022-04-03
Rated 5 out of 5 by from turbo tax was great It was very helpful and made life easier. I would reccomend.
Date published: 2022-04-03
Rated 3 out of 5 by from ONCE WAS THIS YEAR THERE IS NO WAY LIKE IN THE PAST TO GET A BALL PARK FIGUR WHEN A REFUND WILL BE DEPOSTITED? WHAT CHANGED AND WHY?
Date published: 2022-04-03
Rated 5 out of 5 by from Another year happy TurboTax was again very easy to use. Answered questions we didn't know we had.
Date published: 2022-04-03
Rated 4 out of 5 by from Turbo Tax is overall excellent. We experience difficulty when trying to correct errors, transferring from one form to another and back to Turbo Tax, we tend to get confused. We discussed a situation about losing our entered work with a Turbo Tax consultant, who was very helpful and kind. Thank you
Date published: 2022-04-03
All TurboTax® Offerings Reviews - Page 10129