TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Care67 from
Unbelievable Phone Assistance
I was on the help line two separate times this year, both related to downloading and uploading information and the agents could not have been more helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
DTChavez from
Awesome!
Using Turbotax is super easy, I always use it! I totally recommend it.
Date published: 2022-04-03
Rated 4 out of 5 by
DSmyth from
Fix problem with FREE state add & Deluxe pack
Intuit needs to fix the TTax gliche for NH residents who may have to file MASSACHUSETTS state as well. NH does not have state income tax and therefore no state filing. If we purchase DELUXE with one FREE state download, it should add NH automictically when it does not exist from a filing standpoint. We are forced to pay extra and buy Mass State instead adding one free as advertised.
Date published: 2022-04-03
Rated 3 out of 5 by
needs to be reinstalled from
updates would not install unless I reinstalled
had to keep removing and reinstalling software because updates would not install
Date published: 2022-04-03
Rated 5 out of 5 by
null from
Turbo Tax Rocks
Very user friendly, makes doing taxes very easy for the average person
Date published: 2022-04-03
Rated 2 out of 5 by
Fincharoo from
Does my taxes
Turbotax tries to get you to disclose your information to more of its sister companies and pay for filing taxes SO MANY TIMES. Taxes are so complicated in large part because of lobbying by companies like Turbotax who benefit from them being complicated. I will continue to use this service but I really wish it didn't exist.
Date published: 2022-04-03
Rated 5 out of 5 by
Becky 33 from
turbo tax was great
It was very helpful and made life easier. I would reccomend.
Date published: 2022-04-03
Rated 3 out of 5 by
JONATHAN 2 from
ONCE WAS
THIS YEAR THERE IS NO WAY LIKE IN THE PAST TO GET A BALL PARK FIGUR WHEN A REFUND WILL BE DEPOSTITED? WHAT CHANGED AND WHY?
Date published: 2022-04-03
Rated 5 out of 5 by
Castle2014 from
Another year happy
TurboTax was again very easy to use. Answered questions we didn't know we had.
Date published: 2022-04-03
Rated 4 out of 5 by
Little Miss 47 from
Turbo Tax is overall excellent.
We experience difficulty when trying to correct errors, transferring from one form to another and back to Turbo Tax, we tend to get confused. We discussed a situation about losing our entered work with a Turbo Tax consultant, who was very helpful and kind. Thank you
All TurboTax® Offerings Reviews - Page 10129
Date published: 2022-04-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Care67 from
Unbelievable Phone Assistance
I was on the help line two separate times this year, both related to downloading and uploading information and the agents could not have been more helpful.
Date published: 2022-04-03
Rated 5 out of 5 by
DTChavez from
Awesome!
Using Turbotax is super easy, I always use it! I totally recommend it.
Date published: 2022-04-03
Rated 4 out of 5 by
DSmyth from
Fix problem with FREE state add & Deluxe pack
Intuit needs to fix the TTax gliche for NH residents who may have to file MASSACHUSETTS state as well. NH does not have state income tax and therefore no state filing. If we purchase DELUXE with one FREE state download, it should add NH automictically when it does not exist from a filing standpoint. We are forced to pay extra and buy Mass State instead adding one free as advertised.
Date published: 2022-04-03
Rated 3 out of 5 by
needs to be reinstalled from
updates would not install unless I reinstalled
had to keep removing and reinstalling software because updates would not install
Date published: 2022-04-03
Rated 5 out of 5 by
null from
Turbo Tax Rocks
Very user friendly, makes doing taxes very easy for the average person
Date published: 2022-04-03
Rated 2 out of 5 by
Fincharoo from
Does my taxes
Turbotax tries to get you to disclose your information to more of its sister companies and pay for filing taxes SO MANY TIMES. Taxes are so complicated in large part because of lobbying by companies like Turbotax who benefit from them being complicated. I will continue to use this service but I really wish it didn't exist.
Date published: 2022-04-03
Rated 5 out of 5 by
Becky 33 from
turbo tax was great
It was very helpful and made life easier. I would reccomend.
Date published: 2022-04-03
Rated 3 out of 5 by
JONATHAN 2 from
ONCE WAS
THIS YEAR THERE IS NO WAY LIKE IN THE PAST TO GET A BALL PARK FIGUR WHEN A REFUND WILL BE DEPOSTITED? WHAT CHANGED AND WHY?
Date published: 2022-04-03
Rated 5 out of 5 by
Castle2014 from
Another year happy
TurboTax was again very easy to use. Answered questions we didn't know we had.
Date published: 2022-04-03
Rated 4 out of 5 by
Little Miss 47 from
Turbo Tax is overall excellent.
We experience difficulty when trying to correct errors, transferring from one form to another and back to Turbo Tax, we tend to get confused. We discussed a situation about losing our entered work with a Turbo Tax consultant, who was very helpful and kind. Thank you
All TurboTax® Offerings Reviews - Page 10129
Date published: 2022-04-03