TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281590 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Cumbersome and Aggravating TurboTax would take some info from one field and fill it into another field that is supposed to be left blank, requiring me to go back (three times!) and correct it. There was also an issue with the final check for my state return. It said there was an issue and I had to correct it, but gave me no way of correcting the issue (and I didn't even see the issue, I am pretty sure, there was no issue). Ultimately, I had to delete my states return and fill it out again. Overall, filing my federal return was a pleasant experience, but filling out my state returns was so aggravating that I will be exploring other options next year for tax season.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Great experience. Easy to file. 2nd year filing without any problems
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use great service next year I will have to use a turbo tax edition above the free filing
Date published: 2021-02-28
Rated 3 out of 5 by from Teacher Budget For Teacher the cost was too much. Needed a service free for educators
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax was great. easy and asked all the questions. All on line. way too much fun.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent every year I have never had a problem using Turbotax and this is year 6 for me. Easy to use and explains things if I have questions.
Date published: 2021-02-28
Rated 4 out of 5 by from Nice product Found program easy to use and walked me through everything
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and understand. Used TurboTax in previous years and I have never been disappointed. It's easy to use and help is immediate, if needed.
Date published: 2021-02-28
Rated 4 out of 5 by from Benefit Admin Several tax situations this year that I was unsure of and Turbo Tax came to the rescue!
Date published: 2021-02-28
Rated 5 out of 5 by from Over 20 years of Turbo Tax I've used Turbo Tax for over 20 years to file our taxes and it get easier and faster every tax season.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10129
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Cumbersome and Aggravating TurboTax would take some info from one field and fill it into another field that is supposed to be left blank, requiring me to go back (three times!) and correct it. There was also an issue with the final check for my state return. It said there was an issue and I had to correct it, but gave me no way of correcting the issue (and I didn't even see the issue, I am pretty sure, there was no issue). Ultimately, I had to delete my states return and fill it out again. Overall, filing my federal return was a pleasant experience, but filling out my state returns was so aggravating that I will be exploring other options next year for tax season.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Great experience. Easy to file. 2nd year filing without any problems
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to use great service next year I will have to use a turbo tax edition above the free filing
Date published: 2021-02-28
Rated 3 out of 5 by from Teacher Budget For Teacher the cost was too much. Needed a service free for educators
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax was great. easy and asked all the questions. All on line. way too much fun.
Date published: 2021-02-28
Rated 5 out of 5 by from Excellent every year I have never had a problem using Turbotax and this is year 6 for me. Easy to use and explains things if I have questions.
Date published: 2021-02-28
Rated 4 out of 5 by from Nice product Found program easy to use and walked me through everything
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use and understand. Used TurboTax in previous years and I have never been disappointed. It's easy to use and help is immediate, if needed.
Date published: 2021-02-28
Rated 4 out of 5 by from Benefit Admin Several tax situations this year that I was unsure of and Turbo Tax came to the rescue!
Date published: 2021-02-28
Rated 5 out of 5 by from Over 20 years of Turbo Tax I've used Turbo Tax for over 20 years to file our taxes and it get easier and faster every tax season.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10129