TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
darlav4 from
good except for glitch with veh trade ins
all easy except glitch with vehicles used less than 50% in business and traded in. endless circular error and solution not provided. had to research forever and figured a work around on my own
Date published: 2022-04-09
Rated 5 out of 5 by
BlueMerm from
Super Easy!!! Turbo Tax is AWESOME!!!
I have used Turbo Tax for many years. It's super easy, fast and helpful. Thanks!
Date published: 2022-04-09
Rated 5 out of 5 by
JP the Juan from
Turbo Tax is my friend.
Everything was easy to understand and I was happy to use Turbo Tax.
Date published: 2022-04-09
Rated 5 out of 5 by
BigBlueMN from
TurboTax was easy to use
Love how I can start, stop and pick up from where I left off.
Date published: 2022-04-09
Rated 5 out of 5 by
AMD22 from
Love Turbo Tax
Turbo Tax is user friendly and easy to understand!
Date published: 2022-04-09
Rated 2 out of 5 by
wxyzzzz from
Way too time consuming, too many screens
The process seemed slower than ever this year. There are too many screens to try to get you to log into other financial institutions. I have the paper in front of me, I don't need you to pull it into the software for me, but it takes forever to allow me to just type it in. When i have tried to log into another account to pull the info in, it doesn't work. The stimulus payment was a new thing and the page was extremely confusing as to what we had to enter (the total amount on both letters or what each of us got individually?). It asks for consent for you to give Intuit your personal information multiple times, even after you've said no. It continually prompts to upgrade even though you don't need to.I just want a basic list of the steps I have completed, which forms I should look for and an obvious place to enter them. I have a 1099-R and it wasn't obvious where to enter it. I've used this for years so I am familiar with TurboTax, but it was so time consuming this year and I don't even have a complicated tax situation.
Date published: 2022-04-09
Rated 5 out of 5 by
Breezyseahorse from
So Easy
I went with the Free Turbo Tax option and it was a breeze. And was completely free. I live in an income tax free state so only did federal. I have no complaints!
Date published: 2022-04-09
Rated 5 out of 5 by
Erik98 from
Great
First time filing my own taxes and Turbo Tax has a great user friendly program that made me confident I was doing everything right!
Date published: 2022-04-09
Rated 4 out of 5 by
Allie1920 from
Great
Quick and easy. Personable, many appointments available to choose from
Date published: 2022-04-09
Rated 5 out of 5 by
LG95 from
Turbo Tax was quick and easy
Maia did all the work in a quick and timely manner. I would recommend her expertise to anyone
All TurboTax® Offerings Reviews - Page 10128
Date published: 2022-04-09
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
darlav4 from
good except for glitch with veh trade ins
all easy except glitch with vehicles used less than 50% in business and traded in. endless circular error and solution not provided. had to research forever and figured a work around on my own
Date published: 2022-04-09
Rated 5 out of 5 by
BlueMerm from
Super Easy!!! Turbo Tax is AWESOME!!!
I have used Turbo Tax for many years. It's super easy, fast and helpful. Thanks!
Date published: 2022-04-09
Rated 5 out of 5 by
JP the Juan from
Turbo Tax is my friend.
Everything was easy to understand and I was happy to use Turbo Tax.
Date published: 2022-04-09
Rated 5 out of 5 by
BigBlueMN from
TurboTax was easy to use
Love how I can start, stop and pick up from where I left off.
Date published: 2022-04-09
Rated 5 out of 5 by
AMD22 from
Love Turbo Tax
Turbo Tax is user friendly and easy to understand!
Date published: 2022-04-09
Rated 2 out of 5 by
wxyzzzz from
Way too time consuming, too many screens
The process seemed slower than ever this year. There are too many screens to try to get you to log into other financial institutions. I have the paper in front of me, I don't need you to pull it into the software for me, but it takes forever to allow me to just type it in. When i have tried to log into another account to pull the info in, it doesn't work. The stimulus payment was a new thing and the page was extremely confusing as to what we had to enter (the total amount on both letters or what each of us got individually?). It asks for consent for you to give Intuit your personal information multiple times, even after you've said no. It continually prompts to upgrade even though you don't need to.I just want a basic list of the steps I have completed, which forms I should look for and an obvious place to enter them. I have a 1099-R and it wasn't obvious where to enter it. I've used this for years so I am familiar with TurboTax, but it was so time consuming this year and I don't even have a complicated tax situation.
Date published: 2022-04-09
Rated 5 out of 5 by
Breezyseahorse from
So Easy
I went with the Free Turbo Tax option and it was a breeze. And was completely free. I live in an income tax free state so only did federal. I have no complaints!
Date published: 2022-04-09
Rated 5 out of 5 by
Erik98 from
Great
First time filing my own taxes and Turbo Tax has a great user friendly program that made me confident I was doing everything right!
Date published: 2022-04-09
Rated 4 out of 5 by
Allie1920 from
Great
Quick and easy. Personable, many appointments available to choose from
Date published: 2022-04-09
Rated 5 out of 5 by
LG95 from
Turbo Tax was quick and easy
Maia did all the work in a quick and timely manner. I would recommend her expertise to anyone
All TurboTax® Offerings Reviews - Page 10128
Date published: 2022-04-09