TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from good except for glitch with veh trade ins all easy except glitch with vehicles used less than 50% in business and traded in. endless circular error and solution not provided. had to research forever and figured a work around on my own
Date published: 2022-04-09
Rated 5 out of 5 by from Super Easy!!! Turbo Tax is AWESOME!!! I have used Turbo Tax for many years. It's super easy, fast and helpful. Thanks!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is my friend. Everything was easy to understand and I was happy to use Turbo Tax.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was easy to use Love how I can start, stop and pick up from where I left off.
Date published: 2022-04-09
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is user friendly and easy to understand!
Date published: 2022-04-09
Rated 2 out of 5 by from Way too time consuming, too many screens The process seemed slower than ever this year. There are too many screens to try to get you to log into other financial institutions. I have the paper in front of me, I don't need you to pull it into the software for me, but it takes forever to allow me to just type it in. When i have tried to log into another account to pull the info in, it doesn't work. The stimulus payment was a new thing and the page was extremely confusing as to what we had to enter (the total amount on both letters or what each of us got individually?). It asks for consent for you to give Intuit your personal information multiple times, even after you've said no. It continually prompts to upgrade even though you don't need to.I just want a basic list of the steps I have completed, which forms I should look for and an obvious place to enter them. I have a 1099-R and it wasn't obvious where to enter it. I've used this for years so I am familiar with TurboTax, but it was so time consuming this year and I don't even have a complicated tax situation.
Date published: 2022-04-09
Rated 5 out of 5 by from So Easy I went with the Free Turbo Tax option and it was a breeze. And was completely free. I live in an income tax free state so only did federal. I have no complaints!
Date published: 2022-04-09
Rated 5 out of 5 by from Great First time filing my own taxes and Turbo Tax has a great user friendly program that made me confident I was doing everything right!
Date published: 2022-04-09
Rated 4 out of 5 by from Great Quick and easy. Personable, many appointments available to choose from
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax was quick and easy Maia did all the work in a quick and timely manner. I would recommend her expertise to anyone
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 10128
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from good except for glitch with veh trade ins all easy except glitch with vehicles used less than 50% in business and traded in. endless circular error and solution not provided. had to research forever and figured a work around on my own
Date published: 2022-04-09
Rated 5 out of 5 by from Super Easy!!! Turbo Tax is AWESOME!!! I have used Turbo Tax for many years. It's super easy, fast and helpful. Thanks!
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax is my friend. Everything was easy to understand and I was happy to use Turbo Tax.
Date published: 2022-04-09
Rated 5 out of 5 by from TurboTax was easy to use Love how I can start, stop and pick up from where I left off.
Date published: 2022-04-09
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is user friendly and easy to understand!
Date published: 2022-04-09
Rated 2 out of 5 by from Way too time consuming, too many screens The process seemed slower than ever this year. There are too many screens to try to get you to log into other financial institutions. I have the paper in front of me, I don't need you to pull it into the software for me, but it takes forever to allow me to just type it in. When i have tried to log into another account to pull the info in, it doesn't work. The stimulus payment was a new thing and the page was extremely confusing as to what we had to enter (the total amount on both letters or what each of us got individually?). It asks for consent for you to give Intuit your personal information multiple times, even after you've said no. It continually prompts to upgrade even though you don't need to.I just want a basic list of the steps I have completed, which forms I should look for and an obvious place to enter them. I have a 1099-R and it wasn't obvious where to enter it. I've used this for years so I am familiar with TurboTax, but it was so time consuming this year and I don't even have a complicated tax situation.
Date published: 2022-04-09
Rated 5 out of 5 by from So Easy I went with the Free Turbo Tax option and it was a breeze. And was completely free. I live in an income tax free state so only did federal. I have no complaints!
Date published: 2022-04-09
Rated 5 out of 5 by from Great First time filing my own taxes and Turbo Tax has a great user friendly program that made me confident I was doing everything right!
Date published: 2022-04-09
Rated 4 out of 5 by from Great Quick and easy. Personable, many appointments available to choose from
Date published: 2022-04-09
Rated 5 out of 5 by from Turbo Tax was quick and easy Maia did all the work in a quick and timely manner. I would recommend her expertise to anyone
Date published: 2022-04-09
All TurboTax® Offerings Reviews - Page 10128