TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax = easy filing Turbo Tax was super easy to use for my federal and state taxes for 2020.
Date published: 2021-02-20
Rated 1 out of 5 by from Too many requests for upgrades I felt like there were too many requests from TurboTax in an effort to get me to spend more money with them this year. The autofill on forms did not work from my institutions, and a lot of info that was entered last year was not auto-populated and had to be filled manually. I'll be looking for another software for next year's taxes
Date published: 2021-02-20
Rated 5 out of 5 by from Makes it easy Step by step makes filing your taxes easy! Love that last years info is there for comparison.
Date published: 2021-02-20
Rated 5 out of 5 by from Very simple and time effective Very helpful tax representative. Fast and easy, I will definitely use them again next year
Date published: 2021-02-20
Rated 5 out of 5 by from great but am i do it right need chek I made it the first time I need somebody to check my files. after that should be sent IRS
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to get in touch with Tax when needed When I was not sure of something, I would call TurboTax and the would call me back and assist me with the problem. Awesome personnel, very experienced and knowledgeable.
Date published: 2021-02-20
Rated 5 out of 5 by from Pleased with TurboTax Have used Turbo Tax for our taxes for many, many years. Easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is Easy to Deal With I didn't fill out my files correctly and their help was easy to deal with, straight to the point, and helped me fix my issues.
Date published: 2021-02-20
Rated 1 out of 5 by from HORRIBLE EXPERIENCE TOOK FOREVER, OVER CHARGED AND SO FRUSTRATED WITH THE WHOLE EXPERIENCE
Date published: 2021-02-20
Rated 1 out of 5 by from TurboTax software has multiple problems The program kept generating the same error code at e-file and it took 8 different interactions with live "help" to resolve it. Under guidance of live-help I had to delete and re-enter both federal and state forms twice. Our taxes were simple yet the software kept rejecting them. The 8th live-help person to assist me told me that this was an issue that TurboTax was working on and that I just had to delete and re-enter both federal and state for a third time and try again. He walked me through it and it finally worked. Time to find a new tax filing company.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10126
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax = easy filing Turbo Tax was super easy to use for my federal and state taxes for 2020.
Date published: 2021-02-20
Rated 1 out of 5 by from Too many requests for upgrades I felt like there were too many requests from TurboTax in an effort to get me to spend more money with them this year. The autofill on forms did not work from my institutions, and a lot of info that was entered last year was not auto-populated and had to be filled manually. I'll be looking for another software for next year's taxes
Date published: 2021-02-20
Rated 5 out of 5 by from Makes it easy Step by step makes filing your taxes easy! Love that last years info is there for comparison.
Date published: 2021-02-20
Rated 5 out of 5 by from Very simple and time effective Very helpful tax representative. Fast and easy, I will definitely use them again next year
Date published: 2021-02-20
Rated 5 out of 5 by from great but am i do it right need chek I made it the first time I need somebody to check my files. after that should be sent IRS
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to get in touch with Tax when needed When I was not sure of something, I would call TurboTax and the would call me back and assist me with the problem. Awesome personnel, very experienced and knowledgeable.
Date published: 2021-02-20
Rated 5 out of 5 by from Pleased with TurboTax Have used Turbo Tax for our taxes for many, many years. Easy to use.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is Easy to Deal With I didn't fill out my files correctly and their help was easy to deal with, straight to the point, and helped me fix my issues.
Date published: 2021-02-20
Rated 1 out of 5 by from HORRIBLE EXPERIENCE TOOK FOREVER, OVER CHARGED AND SO FRUSTRATED WITH THE WHOLE EXPERIENCE
Date published: 2021-02-20
Rated 1 out of 5 by from TurboTax software has multiple problems The program kept generating the same error code at e-file and it took 8 different interactions with live "help" to resolve it. Under guidance of live-help I had to delete and re-enter both federal and state forms twice. Our taxes were simple yet the software kept rejecting them. The 8th live-help person to assist me told me that this was an issue that TurboTax was working on and that I just had to delete and re-enter both federal and state for a third time and try again. He walked me through it and it finally worked. Time to find a new tax filing company.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10126