TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Mother This was perfect I would recommend. I will file again next year
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is good It was an easy way to complete your taxes. Great, yes
Date published: 2022-02-19
Rated 5 out of 5 by from QUICK AND EASY EASY, FAST, AND HASTLY FREE. EASY TO FOLLOW ALONG WITH
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax makes life easier!!! Turbo Tax made improvements over the past years for years for the better. I asked for Tax Expert advice about entering information without receiving a 1098 from my mortage handler. I needed her opinion and I feel better about the information that was entered.
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to use Very easy to navigate and to get help when needed.
Date published: 2022-02-19
Rated 1 out of 5 by from They double charge you!!! I don’t understand why you guys double charge people for allowing you to pay for your upgrade charge that we had no choice but to take. My up charge was $39 and now checking out I see an additional $39 charge? You don’t give any explanation as to why I’m being double charged at all it’s like I’m paying for two upgraded but still getting the service of one upgrade.
Date published: 2022-02-19
Rated 4 out of 5 by from turbo is nice its easy but can get frustrated. im satisfied with overall
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax makes doing taxes easy! It was nice to have a professional on stand-by if necessary!
Date published: 2022-02-19
Rated 1 out of 5 by from Long time user, 2021 stinks Had to call support first time ever. First agent didn't speak English. second call 20 min, not much help. 2 hours later finally got lucky on my own and updated turbo tax. It didn't keep all my information, had to reenter a lot of things. The whole experience sucked.
Date published: 2022-02-19
Rated 5 out of 5 by from Love TurboTax I have been with TurboTax for 8 years now and I love it! They make it so easy to file on your own with little help. The last few years I have selected the Max package and I can talk to an expert if I have questions. They are super quick to answer your questions!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10121
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Mother This was perfect I would recommend. I will file again next year
Date published: 2022-02-19
Rated 5 out of 5 by from Turbotax is good It was an easy way to complete your taxes. Great, yes
Date published: 2022-02-19
Rated 5 out of 5 by from QUICK AND EASY EASY, FAST, AND HASTLY FREE. EASY TO FOLLOW ALONG WITH
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax makes life easier!!! Turbo Tax made improvements over the past years for years for the better. I asked for Tax Expert advice about entering information without receiving a 1098 from my mortage handler. I needed her opinion and I feel better about the information that was entered.
Date published: 2022-02-19
Rated 5 out of 5 by from Easy to use Very easy to navigate and to get help when needed.
Date published: 2022-02-19
Rated 1 out of 5 by from They double charge you!!! I don’t understand why you guys double charge people for allowing you to pay for your upgrade charge that we had no choice but to take. My up charge was $39 and now checking out I see an additional $39 charge? You don’t give any explanation as to why I’m being double charged at all it’s like I’m paying for two upgraded but still getting the service of one upgrade.
Date published: 2022-02-19
Rated 4 out of 5 by from turbo is nice its easy but can get frustrated. im satisfied with overall
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax makes doing taxes easy! It was nice to have a professional on stand-by if necessary!
Date published: 2022-02-19
Rated 1 out of 5 by from Long time user, 2021 stinks Had to call support first time ever. First agent didn't speak English. second call 20 min, not much help. 2 hours later finally got lucky on my own and updated turbo tax. It didn't keep all my information, had to reenter a lot of things. The whole experience sucked.
Date published: 2022-02-19
Rated 5 out of 5 by from Love TurboTax I have been with TurboTax for 8 years now and I love it! They make it so easy to file on your own with little help. The last few years I have selected the Max package and I can talk to an expert if I have questions. They are super quick to answer your questions!
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10121