TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from Complete pain downloading and installing was entirely too much work. could have filed a simple return with an in-person tax preparer for less money, effort, and time.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Customer Service The customer service agent I had was very friendly, knowledgeable, personable, and thorough. I would highly recommend Turbo tax for that reason.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax makes life easy TurboTax makes tax-filing easy... even when filing at the last minute. It's ability to connect with my bank and identify the information needed from my forms. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax did a good job again, except for 1 item All areas appeared to be good, and easy to follow along. When a question came up was easy to follow except on the state form. Nebraska has a property tax credit introduced in 2020. The line #36 which is the filing line is there but not information in Turbo Tax and could not enter anything there. Had to file State on a hand done mail in return.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use I used the Turbo Tax free edition and the experience was very easy.
Date published: 2022-04-18
Rated 5 out of 5 by from easy and simple Focused and intuitive ensure you info is accurate.
Date published: 2022-04-18
Rated 1 out of 5 by from overpriced! MORE FEES! crashes!! This has got to be a joke! 130 for the program, extra 60 in fees (PLUS TAX ON FEES), program CRASHED when i submitted to e-file. Reloaded and the FEES WENT UP TO 65 PLUS TAX!!!!!!!
Date published: 2022-04-18
Rated 4 out of 5 by from Good Helped me out a lot in filing my taxes. Could have added more clarity on some things so that I didn't have to look up things to figure out how to fill them out in the forms.
Date published: 2022-04-18
Rated 5 out of 5 by from Nice Application I have been using the application for years without any issues. The application is a process, and you are walked through that process and presented with several questions to arrive at the appropriate answer for each line on the tax form.
Date published: 2022-04-18
Rated 4 out of 5 by from OK It was OK. The turbo tax was an easy way to file your taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1013
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Complete pain downloading and installing was entirely too much work. could have filed a simple return with an in-person tax preparer for less money, effort, and time.
Date published: 2022-04-18
Rated 5 out of 5 by from Great Customer Service The customer service agent I had was very friendly, knowledgeable, personable, and thorough. I would highly recommend Turbo tax for that reason.
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax makes life easy TurboTax makes tax-filing easy... even when filing at the last minute. It's ability to connect with my bank and identify the information needed from my forms. Highly recommended!
Date published: 2022-04-18
Rated 4 out of 5 by from Turbo Tax did a good job again, except for 1 item All areas appeared to be good, and easy to follow along. When a question came up was easy to follow except on the state form. Nebraska has a property tax credit introduced in 2020. The line #36 which is the filing line is there but not information in Turbo Tax and could not enter anything there. Had to file State on a hand done mail in return.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is easy to use I used the Turbo Tax free edition and the experience was very easy.
Date published: 2022-04-18
Rated 5 out of 5 by from easy and simple Focused and intuitive ensure you info is accurate.
Date published: 2022-04-18
Rated 1 out of 5 by from overpriced! MORE FEES! crashes!! This has got to be a joke! 130 for the program, extra 60 in fees (PLUS TAX ON FEES), program CRASHED when i submitted to e-file. Reloaded and the FEES WENT UP TO 65 PLUS TAX!!!!!!!
Date published: 2022-04-18
Rated 4 out of 5 by from Good Helped me out a lot in filing my taxes. Could have added more clarity on some things so that I didn't have to look up things to figure out how to fill them out in the forms.
Date published: 2022-04-18
Rated 5 out of 5 by from Nice Application I have been using the application for years without any issues. The application is a process, and you are walked through that process and presented with several questions to arrive at the appropriate answer for each line on the tax form.
Date published: 2022-04-18
Rated 4 out of 5 by from OK It was OK. The turbo tax was an easy way to file your taxes.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1013