TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax is easy to use. Previous years data is right there. You can have turbo tax enter the data for you or you can enter it yourself.
Date published: 2022-04-16
Rated 5 out of 5 by from GREAT SOFTWARE! HELPED ME THOROUGHLY FILE MY RETURNS! SO GRATEFUL!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax was super simple to use! I am a new business owner and this was my first time file taxes for the business and was a simple process.
Date published: 2022-04-16
Rated 5 out of 5 by from Taxes are hard, but Turbotax guides your through! I have reviewed my returns with TurboTax experts , and they are very patient and informative. Thank you.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo tax double charged me I purchased the turbo tax to do at home for $70 plus tax at BJ's only to complete my taxes in NJ and find out I have to pay an additional $25 PLUS NJ STATE TAX to get the state completed. I called and Ayesha sent me links to emails about how to contact the IRS in my state. She offered me 30% off a program but I already bought the application so this was an additional fee for my state. I have relied on turbotax for the past 3 years and I have NEVER had this problem. She then said she isn't a tax preparer so I would have to contact someone in turbotax? isn't that who I called?! Very disappointed I was proud to do my taxes by myself but I will go to the tax place for someone else to complete them if I have to pay over $100 I could have had them do it for less. The sense of accomplishment is now worth it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great, easy to use. Easy to follow step by step instructions. 8th year using
Date published: 2022-04-16
Rated 4 out of 5 by from Ugh taxes but not too bad with Turbotax There were a few questions where I wasn't sure what was needed but for the most part the software made taxes easy!
Date published: 2022-04-16
Rated 5 out of 5 by from I'm grateful Even though it feels a little expensive, I am so grateful for the ease of using TurboTax! It is so user-friendly and I feel like someone is holding my hand thru the process.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax Review 2021 Ver I did not engage with an expert. The program was a little tedious for entering a simple tax return. I had a problem with a duplicate 1099-R which I could not delete. Overall the program did a very good job. I will use it in the furture!!
Date published: 2022-04-16
Rated 5 out of 5 by from great Turbo tax is always great. I have used it for years. My husband had always done this but he passed away in 2018 and I was able to easily pick it up and do it with the tips and guidance that it provides
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 10120
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax is easy to use. Previous years data is right there. You can have turbo tax enter the data for you or you can enter it yourself.
Date published: 2022-04-16
Rated 5 out of 5 by from GREAT SOFTWARE! HELPED ME THOROUGHLY FILE MY RETURNS! SO GRATEFUL!
Date published: 2022-04-16
Rated 5 out of 5 by from Turbotax was super simple to use! I am a new business owner and this was my first time file taxes for the business and was a simple process.
Date published: 2022-04-16
Rated 5 out of 5 by from Taxes are hard, but Turbotax guides your through! I have reviewed my returns with TurboTax experts , and they are very patient and informative. Thank you.
Date published: 2022-04-16
Rated 2 out of 5 by from Turbo tax double charged me I purchased the turbo tax to do at home for $70 plus tax at BJ's only to complete my taxes in NJ and find out I have to pay an additional $25 PLUS NJ STATE TAX to get the state completed. I called and Ayesha sent me links to emails about how to contact the IRS in my state. She offered me 30% off a program but I already bought the application so this was an additional fee for my state. I have relied on turbotax for the past 3 years and I have NEVER had this problem. She then said she isn't a tax preparer so I would have to contact someone in turbotax? isn't that who I called?! Very disappointed I was proud to do my taxes by myself but I will go to the tax place for someone else to complete them if I have to pay over $100 I could have had them do it for less. The sense of accomplishment is now worth it!
Date published: 2022-04-16
Rated 5 out of 5 by from Great, easy to use. Easy to follow step by step instructions. 8th year using
Date published: 2022-04-16
Rated 4 out of 5 by from Ugh taxes but not too bad with Turbotax There were a few questions where I wasn't sure what was needed but for the most part the software made taxes easy!
Date published: 2022-04-16
Rated 5 out of 5 by from I'm grateful Even though it feels a little expensive, I am so grateful for the ease of using TurboTax! It is so user-friendly and I feel like someone is holding my hand thru the process.
Date published: 2022-04-16
Rated 4 out of 5 by from TurboTax Review 2021 Ver I did not engage with an expert. The program was a little tedious for entering a simple tax return. I had a problem with a duplicate 1099-R which I could not delete. Overall the program did a very good job. I will use it in the furture!!
Date published: 2022-04-16
Rated 5 out of 5 by from great Turbo tax is always great. I have used it for years. My husband had always done this but he passed away in 2018 and I was able to easily pick it up and do it with the tips and guidance that it provides
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 10120