TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Liz553 from
Turbo Tax is easy
Turbo Tax is easy to use. Previous years data is right there. You can have turbo tax enter the data for you or you can enter it yourself.
Date published: 2022-04-16
Rated 5 out of 5 by
JDJJ2021 from
GREAT SOFTWARE!
HELPED ME THOROUGHLY FILE MY RETURNS! SO GRATEFUL!
Date published: 2022-04-16
Rated 5 out of 5 by
Jane2121 from
Turbotax was super simple to use!
I am a new business owner and this was my first time file taxes for the business and was a simple process.
Date published: 2022-04-16
Rated 5 out of 5 by
nagpure from
Taxes are hard, but Turbotax guides your through!
I have reviewed my returns with TurboTax experts , and they are very patient and informative. Thank you.
Date published: 2022-04-16
Rated 2 out of 5 by
Mykyla1 from
Turbo tax double charged me
I purchased the turbo tax to do at home for $70 plus tax at BJ's only to complete my taxes in NJ and find out I have to pay an additional $25 PLUS NJ STATE TAX to get the state completed. I called and Ayesha sent me links to emails about how to contact the IRS in my state. She offered me 30% off a program but I already bought the application so this was an additional fee for my state. I have relied on turbotax for the past 3 years and I have NEVER had this problem. She then said she isn't a tax preparer so I would have to contact someone in turbotax? isn't that who I called?! Very disappointed I was proud to do my taxes by myself but I will go to the tax place for someone else to complete them if I have to pay over $100 I could have had them do it for less. The sense of accomplishment is now worth it!
Date published: 2022-04-16
Rated 5 out of 5 by
JermFL1 from
Great, easy to use.
Easy to follow step by step instructions. 8th year using
Date published: 2022-04-16
Rated 4 out of 5 by
ZiaRachie from
Ugh taxes but not too bad with Turbotax
There were a few questions where I wasn't sure what was needed but for the most part the software made taxes easy!
Date published: 2022-04-16
Rated 5 out of 5 by
merrybee77 from
I'm grateful
Even though it feels a little expensive, I am so grateful for the ease of using TurboTax! It is so user-friendly and I feel like someone is holding my hand thru the process.
Date published: 2022-04-16
Rated 4 out of 5 by
Eldon47 from
TurboTax Review 2021 Ver
I did not engage with an expert. The program was a little tedious for entering a simple tax return. I had a problem with a duplicate 1099-R which I could not delete. Overall the program did a very good job. I will use it in the furture!!
Date published: 2022-04-16
Rated 5 out of 5 by
Lorrie5629 from
great
Turbo tax is always great. I have used it for years. My husband had always done this but he passed away in 2018 and I was able to easily pick it up and do it with the tips and guidance that it provides
All TurboTax® Offerings Reviews - Page 10120
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Liz553 from
Turbo Tax is easy
Turbo Tax is easy to use. Previous years data is right there. You can have turbo tax enter the data for you or you can enter it yourself.
Date published: 2022-04-16
Rated 5 out of 5 by
JDJJ2021 from
GREAT SOFTWARE!
HELPED ME THOROUGHLY FILE MY RETURNS! SO GRATEFUL!
Date published: 2022-04-16
Rated 5 out of 5 by
Jane2121 from
Turbotax was super simple to use!
I am a new business owner and this was my first time file taxes for the business and was a simple process.
Date published: 2022-04-16
Rated 5 out of 5 by
nagpure from
Taxes are hard, but Turbotax guides your through!
I have reviewed my returns with TurboTax experts , and they are very patient and informative. Thank you.
Date published: 2022-04-16
Rated 2 out of 5 by
Mykyla1 from
Turbo tax double charged me
I purchased the turbo tax to do at home for $70 plus tax at BJ's only to complete my taxes in NJ and find out I have to pay an additional $25 PLUS NJ STATE TAX to get the state completed. I called and Ayesha sent me links to emails about how to contact the IRS in my state. She offered me 30% off a program but I already bought the application so this was an additional fee for my state. I have relied on turbotax for the past 3 years and I have NEVER had this problem. She then said she isn't a tax preparer so I would have to contact someone in turbotax? isn't that who I called?! Very disappointed I was proud to do my taxes by myself but I will go to the tax place for someone else to complete them if I have to pay over $100 I could have had them do it for less. The sense of accomplishment is now worth it!
Date published: 2022-04-16
Rated 5 out of 5 by
JermFL1 from
Great, easy to use.
Easy to follow step by step instructions. 8th year using
Date published: 2022-04-16
Rated 4 out of 5 by
ZiaRachie from
Ugh taxes but not too bad with Turbotax
There were a few questions where I wasn't sure what was needed but for the most part the software made taxes easy!
Date published: 2022-04-16
Rated 5 out of 5 by
merrybee77 from
I'm grateful
Even though it feels a little expensive, I am so grateful for the ease of using TurboTax! It is so user-friendly and I feel like someone is holding my hand thru the process.
Date published: 2022-04-16
Rated 4 out of 5 by
Eldon47 from
TurboTax Review 2021 Ver
I did not engage with an expert. The program was a little tedious for entering a simple tax return. I had a problem with a duplicate 1099-R which I could not delete. Overall the program did a very good job. I will use it in the furture!!
Date published: 2022-04-16
Rated 5 out of 5 by
Lorrie5629 from
great
Turbo tax is always great. I have used it for years. My husband had always done this but he passed away in 2018 and I was able to easily pick it up and do it with the tips and guidance that it provides
All TurboTax® Offerings Reviews - Page 10120
Date published: 2022-04-16