TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Turbo Tax is Very Helpful This year it went well but I did not get a request to import my 1099DIV. I had to manually enter it leaving me a little uneasy that I might have missed something
Date published: 2022-02-19
Rated 5 out of 5 by from Free File is AWESOME I am an 12 year customer. Absolutely easy and amazing to file both returns in less than 2 hours. Only once have I required a version I paid for to file, and that was pretty quick, too. Thanks for existing, Turbo Tax.
Date published: 2022-02-19
Rated 5 out of 5 by from Extremely helpful software Turbotax helped me figure out how to handle unclear situations in a way that left me feeling comfortable.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is great. I love being able to prepare my own taxes. I just followed the steps .
Date published: 2022-02-19
Rated 5 out of 5 by from Works smoothly Simple to use! I highly recommend that everyone use Turbo Tax. It was informative and I learned a lot.
Date published: 2022-02-19
Rated 2 out of 5 by from Too expensive Too expensive for a simple return. I will be looking elsewhere next year.
Date published: 2022-02-19
Rated 2 out of 5 by from Electronic Filing Did Not Work After following all of the troubleshooting (update software, turn off cookies, review all forms etc.), TurboTax's Electronic filing feature kept returning an error message. After hours on hold and eventually talking to customer service, no one at Turbo Tax could find a resolution.They suggested I call back in a few days. Still no resolution. I had to print and mail the returns the old fashioned way which meant a trip to the post office to send the packet via certified mail. A real pain.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax Is Terrific Very easy to use. I have been a Turbo Tax user for many years.Their feature of downloading information from previous years' filings save a lot of work.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo Tax is Great Everything is easy to work through and all the information is easy to understand. I just wish the cost could be lower and with less upsells.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is so awesome Turbo tax is awesome. My first time ever using it. It was recomended by a friend.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10119
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is Very Helpful This year it went well but I did not get a request to import my 1099DIV. I had to manually enter it leaving me a little uneasy that I might have missed something
Date published: 2022-02-19
Rated 5 out of 5 by from Free File is AWESOME I am an 12 year customer. Absolutely easy and amazing to file both returns in less than 2 hours. Only once have I required a version I paid for to file, and that was pretty quick, too. Thanks for existing, Turbo Tax.
Date published: 2022-02-19
Rated 5 out of 5 by from Extremely helpful software Turbotax helped me figure out how to handle unclear situations in a way that left me feeling comfortable.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is great. I love being able to prepare my own taxes. I just followed the steps .
Date published: 2022-02-19
Rated 5 out of 5 by from Works smoothly Simple to use! I highly recommend that everyone use Turbo Tax. It was informative and I learned a lot.
Date published: 2022-02-19
Rated 2 out of 5 by from Too expensive Too expensive for a simple return. I will be looking elsewhere next year.
Date published: 2022-02-19
Rated 2 out of 5 by from Electronic Filing Did Not Work After following all of the troubleshooting (update software, turn off cookies, review all forms etc.), TurboTax's Electronic filing feature kept returning an error message. After hours on hold and eventually talking to customer service, no one at Turbo Tax could find a resolution.They suggested I call back in a few days. Still no resolution. I had to print and mail the returns the old fashioned way which meant a trip to the post office to send the packet via certified mail. A real pain.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo Tax Is Terrific Very easy to use. I have been a Turbo Tax user for many years.Their feature of downloading information from previous years' filings save a lot of work.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo Tax is Great Everything is easy to work through and all the information is easy to understand. I just wish the cost could be lower and with less upsells.
Date published: 2022-02-19
Rated 5 out of 5 by from Turbo tax is so awesome Turbo tax is awesome. My first time ever using it. It was recomended by a friend.
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10119