TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Very disappointed After using turbo tax for many years I was very disappointed in this year's product. I found 3-4 programming errors and felt like all you wanted to do was get the product out the door and worry about it later. Two of the errors were communicated to you through your on-line portal. One of the errors was discovered when I downloaded an update and thankfully I had not transmitted the return. Frankly, i have lost confidence in your product and I am considering purchasing a different product next year or go back to preparing it manually. It is a shame because I always thought your product was the industry standard.
Date published: 2022-04-05
Rated 5 out of 5 by from TURBO TAX IS INTUITIVE Easy to use, excellet help menu and answers. Have been using for several years and will continue to use.
Date published: 2022-04-05
Rated 5 out of 5 by from So easy to use and fast This is the best way I have found to file every year. Love it! I had to use a tax company last year for some difficult documents I had and the cost was horrendous and I didn't get my refund for 3 months.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is the Way To Go! This is our 8 th year to use Turbo Tax. We have been pleased with the over all experience. Easy to understand.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is excellent Very easy to use! Have used for more than 20 years.
Date published: 2022-04-05
Rated 5 out of 5 by from While tedious, TurboTax is thorough and accurate. I wish I could look at the 1040-SR forms as I go along. I am accustomed to them. That would help me chart progress and and avoid duplications. A duplication cost me a great deal of wasted time for me and TurboTax Experts.
Date published: 2022-04-05
Rated 5 out of 5 by from Very easy to use It was really easy to use and i liked being able to download my W2
Date published: 2022-04-05
Rated 5 out of 5 by from great was very ease to use until it made me do survey sss
Date published: 2022-04-05
Rated 5 out of 5 by from Very useful I have so much going on with multiple 1099's and w2's - this was easy for me.
Date published: 2022-04-05
Rated 3 out of 5 by from Works for this year I like Turbotax, but since my MAC computer cannot upgrade beyond Catalina, and I do not plan on replacing it, I will need to find another method of doing my taxes.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 10118
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very disappointed After using turbo tax for many years I was very disappointed in this year's product. I found 3-4 programming errors and felt like all you wanted to do was get the product out the door and worry about it later. Two of the errors were communicated to you through your on-line portal. One of the errors was discovered when I downloaded an update and thankfully I had not transmitted the return. Frankly, i have lost confidence in your product and I am considering purchasing a different product next year or go back to preparing it manually. It is a shame because I always thought your product was the industry standard.
Date published: 2022-04-05
Rated 5 out of 5 by from TURBO TAX IS INTUITIVE Easy to use, excellet help menu and answers. Have been using for several years and will continue to use.
Date published: 2022-04-05
Rated 5 out of 5 by from So easy to use and fast This is the best way I have found to file every year. Love it! I had to use a tax company last year for some difficult documents I had and the cost was horrendous and I didn't get my refund for 3 months.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is the Way To Go! This is our 8 th year to use Turbo Tax. We have been pleased with the over all experience. Easy to understand.
Date published: 2022-04-05
Rated 5 out of 5 by from Turbo Tax is excellent Very easy to use! Have used for more than 20 years.
Date published: 2022-04-05
Rated 5 out of 5 by from While tedious, TurboTax is thorough and accurate. I wish I could look at the 1040-SR forms as I go along. I am accustomed to them. That would help me chart progress and and avoid duplications. A duplication cost me a great deal of wasted time for me and TurboTax Experts.
Date published: 2022-04-05
Rated 5 out of 5 by from Very easy to use It was really easy to use and i liked being able to download my W2
Date published: 2022-04-05
Rated 5 out of 5 by from great was very ease to use until it made me do survey sss
Date published: 2022-04-05
Rated 5 out of 5 by from Very useful I have so much going on with multiple 1099's and w2's - this was easy for me.
Date published: 2022-04-05
Rated 3 out of 5 by from Works for this year I like Turbotax, but since my MAC computer cannot upgrade beyond Catalina, and I do not plan on replacing it, I will need to find another method of doing my taxes.
Date published: 2022-04-05
All TurboTax® Offerings Reviews - Page 10118