TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Komaty from
Too much money for fees
Costs more than they advertise. But that is the way things are done nowadays.
Date published: 2023-02-24
Rated 5 out of 5 by
ifitsme63 from
Easy to use
Helped get my taxes done in a hurry and filed at no cost to me.
Date published: 2023-02-24
Rated 4 out of 5 by
LeslieLee from
Not as good as last year
I always itemize even though it doesn't count in the long run, but the program wouldn't let me this year. Even an "expert" live person couldn't help. And there was a referral to a box that I supposedly checked that was no where to be found. Been using Turbo Tax for years and years.
Date published: 2023-02-24
Rated 5 out of 5 by
witts1 from
easy to use
keeps information making it easier to use protection of my privacy
Date published: 2023-02-24
Rated 1 out of 5 by
Capicola from
Turbo Tax used to be free
Now it isn't. Was almost tricked into paying nearly 100 dollars for something that shouldn't even exist to begin with.
Date published: 2023-02-24
Rated 4 out of 5 by
Cold Chris from
Excellent Service, A tad bit pricey
Turbo Tax always walks you through each section and is easy to understand. I had to talk with a representative about an error that occurred. The representative was patient, kind, and thorough. She helped find a solution to my problem. The price seems a bit high, but while the service is easy to use and the representatives kind, I will continue to use it.
Date published: 2023-02-24
Rated 4 out of 5 by
Timberguy from
Turbo Tax gets better each year.
For the first time this year, I had a problem after I paid for my return. I contacted customer support and they called me back immediately. The support person walked me through how to correct the error I noticed on the actual schedules once I paid. Taxes are a pain but at least Turbo Tax gives us the option to do our returns ourselves if you keep good records.
Date published: 2023-02-24
Rated 5 out of 5 by
JSD2329 from
Turbo Tax is all I Know
Great Service to file your taxes stress free even though I thought I was getting a discount.
Date published: 2023-02-24
Rated 5 out of 5 by
Sdog23 from
I am so happy with Turbo Tax.
I had a more complicated tax year than usual. Harry from Turbo Tax was able to streamline the process and make my life so much less stressful! I am so grateful!
Date published: 2023-02-24
Rated 5 out of 5 by
AdanaBbb from
Awesome
Awesomeness Linda is amazing… loved the communication
All TurboTax® Offerings Reviews - Page 10118
Date published: 2023-02-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Komaty from
Too much money for fees
Costs more than they advertise. But that is the way things are done nowadays.
Date published: 2023-02-24
Rated 5 out of 5 by
ifitsme63 from
Easy to use
Helped get my taxes done in a hurry and filed at no cost to me.
Date published: 2023-02-24
Rated 4 out of 5 by
LeslieLee from
Not as good as last year
I always itemize even though it doesn't count in the long run, but the program wouldn't let me this year. Even an "expert" live person couldn't help. And there was a referral to a box that I supposedly checked that was no where to be found. Been using Turbo Tax for years and years.
Date published: 2023-02-24
Rated 5 out of 5 by
witts1 from
easy to use
keeps information making it easier to use protection of my privacy
Date published: 2023-02-24
Rated 1 out of 5 by
Capicola from
Turbo Tax used to be free
Now it isn't. Was almost tricked into paying nearly 100 dollars for something that shouldn't even exist to begin with.
Date published: 2023-02-24
Rated 4 out of 5 by
Cold Chris from
Excellent Service, A tad bit pricey
Turbo Tax always walks you through each section and is easy to understand. I had to talk with a representative about an error that occurred. The representative was patient, kind, and thorough. She helped find a solution to my problem. The price seems a bit high, but while the service is easy to use and the representatives kind, I will continue to use it.
Date published: 2023-02-24
Rated 4 out of 5 by
Timberguy from
Turbo Tax gets better each year.
For the first time this year, I had a problem after I paid for my return. I contacted customer support and they called me back immediately. The support person walked me through how to correct the error I noticed on the actual schedules once I paid. Taxes are a pain but at least Turbo Tax gives us the option to do our returns ourselves if you keep good records.
Date published: 2023-02-24
Rated 5 out of 5 by
JSD2329 from
Turbo Tax is all I Know
Great Service to file your taxes stress free even though I thought I was getting a discount.
Date published: 2023-02-24
Rated 5 out of 5 by
Sdog23 from
I am so happy with Turbo Tax.
I had a more complicated tax year than usual. Harry from Turbo Tax was able to streamline the process and make my life so much less stressful! I am so grateful!
Date published: 2023-02-24
Rated 5 out of 5 by
AdanaBbb from
Awesome
Awesomeness Linda is amazing… loved the communication
All TurboTax® Offerings Reviews - Page 10118
Date published: 2023-02-24