TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Easy to use I feel confident Taxes are done correctly even when I am doing it using Turbo Tax.
Date published: 2021-02-28
Rated 1 out of 5 by from Horrible I have been rejected x3 and it took forever to get a call back, with someone I couldn’t understand..I have always went for the cheaper $40, but I went with the $90, so I would be able to communicate with someone live, so disappointed ..
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax Very easy to use, can get help when needed. Love it!
Date published: 2021-02-28
Rated 5 out of 5 by from I love TurboTax! TurboTax is so intuitive and takes the fear and uncharted waters out of filing one's taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Not too hard to do. Some confusing things. It was Ok. Some things took a little time to figure out.
Date published: 2021-02-28
Rated 4 out of 5 by from i like turbo tax i have been using it since its inception. only once or twice did i go to a tax preparer. my taxes are very simple now. this a great way to file for me personally.
Date published: 2021-02-28
Rated 2 out of 5 by from Did not print needed form Not having free e-file for state at this price is unacceptable. After paying an extra $20 it did not print the form i was supposed to sign for Kentucky State Return.
Date published: 2021-02-28
Rated 5 out of 5 by from Top Notch as Usual Very thorough. We had multiple sales of mutual funds purchased over several years (monthly investments) which required sending a separate listing detailing the capital gains. Having Turbo Tax automatically print the required forms made it a seamless process
Date published: 2021-02-28
Rated 5 out of 5 by from Very helpful I had questions that were answered thoroughly and precisely. Very easy step by step walk through.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS THE BEST. seven years in! They always doing great customer service and they were very helpful.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10116
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use I feel confident Taxes are done correctly even when I am doing it using Turbo Tax.
Date published: 2021-02-28
Rated 1 out of 5 by from Horrible I have been rejected x3 and it took forever to get a call back, with someone I couldn’t understand..I have always went for the cheaper $40, but I went with the $90, so I would be able to communicate with someone live, so disappointed ..
Date published: 2021-02-28
Rated 5 out of 5 by from Love Turbo Tax Very easy to use, can get help when needed. Love it!
Date published: 2021-02-28
Rated 5 out of 5 by from I love TurboTax! TurboTax is so intuitive and takes the fear and uncharted waters out of filing one's taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Not too hard to do. Some confusing things. It was Ok. Some things took a little time to figure out.
Date published: 2021-02-28
Rated 4 out of 5 by from i like turbo tax i have been using it since its inception. only once or twice did i go to a tax preparer. my taxes are very simple now. this a great way to file for me personally.
Date published: 2021-02-28
Rated 2 out of 5 by from Did not print needed form Not having free e-file for state at this price is unacceptable. After paying an extra $20 it did not print the form i was supposed to sign for Kentucky State Return.
Date published: 2021-02-28
Rated 5 out of 5 by from Top Notch as Usual Very thorough. We had multiple sales of mutual funds purchased over several years (monthly investments) which required sending a separate listing detailing the capital gains. Having Turbo Tax automatically print the required forms made it a seamless process
Date published: 2021-02-28
Rated 5 out of 5 by from Very helpful I had questions that were answered thoroughly and precisely. Very easy step by step walk through.
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS THE BEST. seven years in! They always doing great customer service and they were very helpful.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10116