TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from wow this is so easy to use! i will continue to use this for years to come!
Date published: 2023-02-24
Rated 2 out of 5 by from Torbotax is fair I have used Turbotax Business for several years to file my Trust return. This year I was not able to file it electronically even though I have done it several times in the past. I attempted several times and called the support line twice. They were not able to resolve my issue and tried to escalate my issue to IT. They could never make that happen. I never heard back from IT even though a problem report was submitted. So, I had to file my return by regular mail. To make sure the included K-1 were accepted before I sed it in my personal tax filing, I has to use expedited mail, which costs significantly more than regular mail. I am very disappointed.
Date published: 2023-02-24
Rated 5 out of 5 by from 33 Years with Turbo Tax I have been able to complete my taxes for at least 33 years with Turbo Tax. I have also helped many family members with their taxes using Turbo Tax. I didn't need this version this year with retirement, but my daughter did, so we purchased Home & Business. Then we had a stayover weekend and worked on both tax return at that time.
Date published: 2023-02-24
Rated 5 out of 5 by from Well done TurboTax Even though there might be some bugs that won’t process documents correctly the service is overall sufficient.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is a great value! This was my first time using TurboTax after my divorce and going solo was very smooth. The product is flexible and provides enough information for all your basic and more advanced tax issues. The tax expert reviewer helped me with a few omissions and resolved a few matters that I could not do on my own.
Date published: 2023-02-24
Rated 5 out of 5 by from Super easy to use! Guides you step-by-step and is free for active duty military!!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is great always a good experience very user friendly will keep using turbo tax
Date published: 2023-02-24
Rated 1 out of 5 by from Abhorrent Fees tacked on it should be illegal to tack on as many fees as this company does to skim every last dollar they can from your refund. $78 because they cant file a retirement savings credit for $8 without it. absolutely abominable.
Date published: 2023-02-24
Rated 5 out of 5 by from easy It is a very easy process to handle my taxes from year to year
Date published: 2023-02-24
Rated 5 out of 5 by from Awsomeee!! Easy fast and on your own time saves everything as you log out so when you get back on your right where you left off
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10115
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from wow this is so easy to use! i will continue to use this for years to come!
Date published: 2023-02-24
Rated 2 out of 5 by from Torbotax is fair I have used Turbotax Business for several years to file my Trust return. This year I was not able to file it electronically even though I have done it several times in the past. I attempted several times and called the support line twice. They were not able to resolve my issue and tried to escalate my issue to IT. They could never make that happen. I never heard back from IT even though a problem report was submitted. So, I had to file my return by regular mail. To make sure the included K-1 were accepted before I sed it in my personal tax filing, I has to use expedited mail, which costs significantly more than regular mail. I am very disappointed.
Date published: 2023-02-24
Rated 5 out of 5 by from 33 Years with Turbo Tax I have been able to complete my taxes for at least 33 years with Turbo Tax. I have also helped many family members with their taxes using Turbo Tax. I didn't need this version this year with retirement, but my daughter did, so we purchased Home & Business. Then we had a stayover weekend and worked on both tax return at that time.
Date published: 2023-02-24
Rated 5 out of 5 by from Well done TurboTax Even though there might be some bugs that won’t process documents correctly the service is overall sufficient.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is a great value! This was my first time using TurboTax after my divorce and going solo was very smooth. The product is flexible and provides enough information for all your basic and more advanced tax issues. The tax expert reviewer helped me with a few omissions and resolved a few matters that I could not do on my own.
Date published: 2023-02-24
Rated 5 out of 5 by from Super easy to use! Guides you step-by-step and is free for active duty military!!
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is great always a good experience very user friendly will keep using turbo tax
Date published: 2023-02-24
Rated 1 out of 5 by from Abhorrent Fees tacked on it should be illegal to tack on as many fees as this company does to skim every last dollar they can from your refund. $78 because they cant file a retirement savings credit for $8 without it. absolutely abominable.
Date published: 2023-02-24
Rated 5 out of 5 by from easy It is a very easy process to handle my taxes from year to year
Date published: 2023-02-24
Rated 5 out of 5 by from Awsomeee!! Easy fast and on your own time saves everything as you log out so when you get back on your right where you left off
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10115