TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Well Done Easy to use. no problem going through the prompts to get results.
Date published: 2022-03-15
Rated 1 out of 5 by from Was not able to e-file Two days and five phone calls with no resolution. Epic failure on Turbo Tax Business desktop version. Glitch in the software, was not able to attach form 8825 signature page. It all revolved around 'SafeHarborSt' form which does not exist in this version of Turbo Tax.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax is easy to be used. Sometimes it is Hard to find answers for my questions.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Review Ms. Tamekia was amazing, she made everything easy for me to understand and was very helpful. It was my first time filing alone and the process wasn't stressful at all.
Date published: 2022-03-15
Rated 3 out of 5 by from Nice alternative to coming in person It was good and user friendly. Very easy and quick
Date published: 2022-03-15
Rated 4 out of 5 by from One Annoying Problem TurboTax was great overall. When it came to e-filling, I ran into a problem with AGI. I had the right number, but it did not work. I had to use ID me to verify my transcript. The number matched there. However, I did have a small balance. Paid that. Today it worked correctly. Not sure why. Maybe it was due to having a balance. An answer to this question would be appreciate. Great product overall.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Great! TurboTax has always been a better experience than any other tax professional office. I did use the TurboTax expert option and she was FANTASTIC. Very resourceful and prompt to any questions I had!
Date published: 2022-03-15
Rated 5 out of 5 by from Very helpful! The live agents are super helpful. They reviewed my file thoroughly for a long time and helped me with the process.
Date published: 2022-03-15
Rated 4 out of 5 by from My experience My experience with Lori was good, she was very quick to respond to me and finished my return quickly. She explained why my refund was the amount it was and gave me context and clarification when I asked.
Date published: 2022-03-15
Rated 5 out of 5 by from Comforting to know I'm covered and complete I like the simple steps TurboTax provides to accomplish the mission. When I had a question, Vincent called me within 60 seconds and walked me through the legal process. I'm finished with the most stressful task of the year. Semper Fi!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 10115
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Well Done Easy to use. no problem going through the prompts to get results.
Date published: 2022-03-15
Rated 1 out of 5 by from Was not able to e-file Two days and five phone calls with no resolution. Epic failure on Turbo Tax Business desktop version. Glitch in the software, was not able to attach form 8825 signature page. It all revolved around 'SafeHarborSt' form which does not exist in this version of Turbo Tax.
Date published: 2022-03-15
Rated 4 out of 5 by from TurboTax is easy to be used. Sometimes it is Hard to find answers for my questions.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax Review Ms. Tamekia was amazing, she made everything easy for me to understand and was very helpful. It was my first time filing alone and the process wasn't stressful at all.
Date published: 2022-03-15
Rated 3 out of 5 by from Nice alternative to coming in person It was good and user friendly. Very easy and quick
Date published: 2022-03-15
Rated 4 out of 5 by from One Annoying Problem TurboTax was great overall. When it came to e-filling, I ran into a problem with AGI. I had the right number, but it did not work. I had to use ID me to verify my transcript. The number matched there. However, I did have a small balance. Paid that. Today it worked correctly. Not sure why. Maybe it was due to having a balance. An answer to this question would be appreciate. Great product overall.
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax is Great! TurboTax has always been a better experience than any other tax professional office. I did use the TurboTax expert option and she was FANTASTIC. Very resourceful and prompt to any questions I had!
Date published: 2022-03-15
Rated 5 out of 5 by from Very helpful! The live agents are super helpful. They reviewed my file thoroughly for a long time and helped me with the process.
Date published: 2022-03-15
Rated 4 out of 5 by from My experience My experience with Lori was good, she was very quick to respond to me and finished my return quickly. She explained why my refund was the amount it was and gave me context and clarification when I asked.
Date published: 2022-03-15
Rated 5 out of 5 by from Comforting to know I'm covered and complete I like the simple steps TurboTax provides to accomplish the mission. When I had a question, Vincent called me within 60 seconds and walked me through the legal process. I'm finished with the most stressful task of the year. Semper Fi!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 10115