TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
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Rated 4 out of 5 by
DNice719 from
Turbo Tax is Good
I have used Turbo Tax for 20 years it has always been a great product. There is one improvement I would recommend is when it ask if you want to start where you left off it should take you right back to that place. You should not have to work your way back or try to find where you were.
Date published: 2022-04-17
Rated 5 out of 5 by
Goldie007 from
HAPPY TO HAVE THIS TAX FILING OPTION!
I am glad that I can do it myself with the guidance of the Turbo Tax explanations.
Date published: 2022-04-17
Rated 1 out of 5 by
Smart09565 from
They claim is free and charge for everything
They claim is free and charge for everything. Horrible
Date published: 2022-04-17
Rated 5 out of 5 by
yuvac from
A product thats simply great
I have been using TurboTax for 6,7 years in a row. One of the best software products I have seen / used. Filing taxes cant be any easier. Excellent!!!
Date published: 2022-04-17
Rated 4 out of 5 by
Bama_Steven from
Form 8283
TurboTax software is good, but it would be nice when donating stock/mutual fund shares as a charitable contribution that the software would allow the user to specify the verbiage that appears in the 'Method used to determine fair market value' instead of defaulting to 'Comparative Sales', which really makes no sense for this type of contribution.
Date published: 2022-04-17
Rated 2 out of 5 by
Lodger22 from
Turbotax - clunky; not user-friendly. Poor support
Previously used both Tax Act and HRBlock (last year); expected much better w/ TTax - was xtremly disappointed. Could not connect to existing HRBl files from last year; not as advertised- Had to input all info. (Got no help) Format was not very touch-screen frindly. Had trouble inputting on several screens. I expected a very sophisticated program, and knowledgeable 'help' techs; very disappointing. Failed to call back; got hung up on twice. Ask too many personal questions on survey. May go back and try TAX Act next year.
Date published: 2022-04-17
Rated 5 out of 5 by
sezajolu from
Fast and easy!!!
I had an excellent experience with Turbotax, it so easy and fast...Thank you!!!
Date published: 2022-04-17
Rated 1 out of 5 by
Cdawg1298 from
Fee Gobbler
I've been with Turbo 7 years and I don't understand why fees are added in sneakily. Just be upfront with your prices in total .For someone working part time and not getting much in return the last thing you would want it to keep getting stuck to paying fees and then told one price and towards the end sneakily in the agreements you consent to another fee. Read Everything. Disappointing
Date published: 2022-04-17
Rated 2 out of 5 by
Cliff Sung from
One state return used to be free.
One state return used to be free. Now you are charging $25? Come on.
Date published: 2022-04-17
Rated 4 out of 5 by
Kinje2 from
Not as bad as I thought it would be
Took a little longer than expected. But not bad and pretty straight forward
All TurboTax® Offerings Reviews - Page 1012
Date published: 2022-04-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 4 out of 5 by
DNice719 from
Turbo Tax is Good
I have used Turbo Tax for 20 years it has always been a great product. There is one improvement I would recommend is when it ask if you want to start where you left off it should take you right back to that place. You should not have to work your way back or try to find where you were.
Date published: 2022-04-17
Rated 5 out of 5 by
Goldie007 from
HAPPY TO HAVE THIS TAX FILING OPTION!
I am glad that I can do it myself with the guidance of the Turbo Tax explanations.
Date published: 2022-04-17
Rated 1 out of 5 by
Smart09565 from
They claim is free and charge for everything
They claim is free and charge for everything. Horrible
Date published: 2022-04-17
Rated 5 out of 5 by
yuvac from
A product thats simply great
I have been using TurboTax for 6,7 years in a row. One of the best software products I have seen / used. Filing taxes cant be any easier. Excellent!!!
Date published: 2022-04-17
Rated 4 out of 5 by
Bama_Steven from
Form 8283
TurboTax software is good, but it would be nice when donating stock/mutual fund shares as a charitable contribution that the software would allow the user to specify the verbiage that appears in the 'Method used to determine fair market value' instead of defaulting to 'Comparative Sales', which really makes no sense for this type of contribution.
Date published: 2022-04-17
Rated 2 out of 5 by
Lodger22 from
Turbotax - clunky; not user-friendly. Poor support
Previously used both Tax Act and HRBlock (last year); expected much better w/ TTax - was xtremly disappointed. Could not connect to existing HRBl files from last year; not as advertised- Had to input all info. (Got no help) Format was not very touch-screen frindly. Had trouble inputting on several screens. I expected a very sophisticated program, and knowledgeable 'help' techs; very disappointing. Failed to call back; got hung up on twice. Ask too many personal questions on survey. May go back and try TAX Act next year.
Date published: 2022-04-17
Rated 5 out of 5 by
sezajolu from
Fast and easy!!!
I had an excellent experience with Turbotax, it so easy and fast...Thank you!!!
Date published: 2022-04-17
Rated 1 out of 5 by
Cdawg1298 from
Fee Gobbler
I've been with Turbo 7 years and I don't understand why fees are added in sneakily. Just be upfront with your prices in total .For someone working part time and not getting much in return the last thing you would want it to keep getting stuck to paying fees and then told one price and towards the end sneakily in the agreements you consent to another fee. Read Everything. Disappointing
Date published: 2022-04-17
Rated 2 out of 5 by
Cliff Sung from
One state return used to be free.
One state return used to be free. Now you are charging $25? Come on.
Date published: 2022-04-17
Rated 4 out of 5 by
Kinje2 from
Not as bad as I thought it would be
Took a little longer than expected. But not bad and pretty straight forward
All TurboTax® Offerings Reviews - Page 1012
Date published: 2022-04-17