TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Taxing made easy! I've been doing my taxes with TurboTax for some years now and I have never had a bad experience. To this day the website has been easy to get through and there is always alot of useful information, always someone you can talk to. It's just perfect with all the resources they have available at the tip of your hands. I don't think I ever want to go back to in-person taxes.
Date published: 2021-02-28
Rated 2 out of 5 by from Misleading Nothing but clickbait. You advertise a certain discounted price, and you're not transparent with what that price includes. You make your customer click through pages before understanding the price breakdown (i.e. federal + state are different turbotax fees).
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE USED TURBO TAX FOR 11 YEARS STRAIGHT, WOULD NOT TRUST ANYONE ELSE TO DO MY TAXES
Date published: 2021-02-28
Rated 5 out of 5 by from Helpful when you get confused! When going through your taxes, TurboTax legit walks you through and "dumbs down" what they are looking for you to submit. Love the layout of this platform and coming back again for the second year in a row! So simple to transition years!!
Date published: 2021-02-28
Rated 5 out of 5 by from Tax Return Using this software was very understandable and easy to follow.289
Date published: 2021-02-28
Rated 4 out of 5 by from Taxes 2020 turbo Tax is getting to be pricy for me filling out a lot of this information my self. I did have to get help on one small item.....but I will have to check next year to see what a tax account charges versus Turbo Tax
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great The program was very helpful. I like how it pulls in last year's information.
Date published: 2021-02-28
Rated 5 out of 5 by from Love this Tax Service Quick and easy instructions. Love the live experts to help me through
Date published: 2021-02-28
Rated 5 out of 5 by from Simple to use and Excellent Service The Turbo Tax is user friendly and excellent service.
Date published: 2021-02-28
Rated 1 out of 5 by from Problems filing my State Taxes Probably for the last 5 years I've had problems filing my State Taxes. To pay and file I put in my password and I get an error. My email has not changed. I then try to have Intuit find my account to change my password and it can never find it. I end up online and the response time is so long. This is my last year with Intuit!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10102
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxing made easy! I've been doing my taxes with TurboTax for some years now and I have never had a bad experience. To this day the website has been easy to get through and there is always alot of useful information, always someone you can talk to. It's just perfect with all the resources they have available at the tip of your hands. I don't think I ever want to go back to in-person taxes.
Date published: 2021-02-28
Rated 2 out of 5 by from Misleading Nothing but clickbait. You advertise a certain discounted price, and you're not transparent with what that price includes. You make your customer click through pages before understanding the price breakdown (i.e. federal + state are different turbotax fees).
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS AWESOME I HAVE USED TURBO TAX FOR 11 YEARS STRAIGHT, WOULD NOT TRUST ANYONE ELSE TO DO MY TAXES
Date published: 2021-02-28
Rated 5 out of 5 by from Helpful when you get confused! When going through your taxes, TurboTax legit walks you through and "dumbs down" what they are looking for you to submit. Love the layout of this platform and coming back again for the second year in a row! So simple to transition years!!
Date published: 2021-02-28
Rated 5 out of 5 by from Tax Return Using this software was very understandable and easy to follow.289
Date published: 2021-02-28
Rated 4 out of 5 by from Taxes 2020 turbo Tax is getting to be pricy for me filling out a lot of this information my self. I did have to get help on one small item.....but I will have to check next year to see what a tax account charges versus Turbo Tax
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great The program was very helpful. I like how it pulls in last year's information.
Date published: 2021-02-28
Rated 5 out of 5 by from Love this Tax Service Quick and easy instructions. Love the live experts to help me through
Date published: 2021-02-28
Rated 5 out of 5 by from Simple to use and Excellent Service The Turbo Tax is user friendly and excellent service.
Date published: 2021-02-28
Rated 1 out of 5 by from Problems filing my State Taxes Probably for the last 5 years I've had problems filing my State Taxes. To pay and file I put in my password and I get an error. My email has not changed. I then try to have Intuit find my account to change my password and it can never find it. I end up online and the response time is so long. This is my last year with Intuit!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10102