TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281687 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from There's a Bug in the Income Section I have used TurboTax for many years and have been a satisfied customer. This year (2020) I experienced a bug in the income section that essentially locked the program up with "Not Responding". I scoured the internet for solutions and it does not appear that this bug was ever worked out. As I am an annual extender, I would have thought everything would have been fixed by October. Not so. Disappointing, at best this year.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo tax is awesome Easy to use........................................
Date published: 2021-10-12
Rated 5 out of 5 by from easy filing filed an extension due to heath reasons, filed return in fall 2021. Turbo tax was easy to use no problems working through the system
Date published: 2021-10-12
Rated 3 out of 5 by from Turbotax did not file my return electronically I bought Turbotax with an option to file electronically but that is not what happened and I was not able to file electronically.
Date published: 2021-10-12
Rated 4 out of 5 by from Safety and Risk Manager It was easy simple and quick, for taxes that is. Very nice.
Date published: 2021-10-12
Rated 5 out of 5 by from Very Happy My accountant was unable to handle my return at last minute so i turned to Turbo Tax Live. The process was easy and relatively uncomplicated. When I was stuck I communicated with the Turbo Tax expert who dealt with all my questions, resolved outstanding issues and walked me thru the process minimal stress. Reduced my stress level and saved me lots of money, what could be better. Have to especially thank and commend the experts I dealt with for their help and patience.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax and Beverly were amazing! I always get very stressed about doing my taxes but Beverly made it easy! I was able to submit my information and let her do literally everything else while I worked! Worth every penny!
Date published: 2021-10-12
Rated 5 out of 5 by from Expert Service!!! The Turbo Tax expert was knowledgeable and very professional. Answered all my questions and was able to help resolve an issue from a previous return.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax Helpful Turbo Tax assisted me in walking through each step that I fell in to.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax is still awesome! I had done my own income taxes since my first full time job. However over the years, accumulating assets, mortgages, investments, a business, the tax process has become more and more difficult. At this point, I have used Turbo Tax for many years and it makes a difficult task so much simpler. I spend about 20% of the effort doing 80% of the input. I then spend another 80% of the effort doing the last 20%, the complex parts. I am so grateful for Turbo Tax to not only make the process easier but also to find tax deductions I might have forgotten/not been aware of and to confirm and check all the results. I did have a couple questions regarding a few federal confirmation items and could have used a bit more guidance on the state form but all in all, this would have been impossible for me without Turbo Tax software.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 102
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from There's a Bug in the Income Section I have used TurboTax for many years and have been a satisfied customer. This year (2020) I experienced a bug in the income section that essentially locked the program up with "Not Responding". I scoured the internet for solutions and it does not appear that this bug was ever worked out. As I am an annual extender, I would have thought everything would have been fixed by October. Not so. Disappointing, at best this year.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo tax is awesome Easy to use........................................
Date published: 2021-10-12
Rated 5 out of 5 by from easy filing filed an extension due to heath reasons, filed return in fall 2021. Turbo tax was easy to use no problems working through the system
Date published: 2021-10-12
Rated 3 out of 5 by from Turbotax did not file my return electronically I bought Turbotax with an option to file electronically but that is not what happened and I was not able to file electronically.
Date published: 2021-10-12
Rated 4 out of 5 by from Safety and Risk Manager It was easy simple and quick, for taxes that is. Very nice.
Date published: 2021-10-12
Rated 5 out of 5 by from Very Happy My accountant was unable to handle my return at last minute so i turned to Turbo Tax Live. The process was easy and relatively uncomplicated. When I was stuck I communicated with the Turbo Tax expert who dealt with all my questions, resolved outstanding issues and walked me thru the process minimal stress. Reduced my stress level and saved me lots of money, what could be better. Have to especially thank and commend the experts I dealt with for their help and patience.
Date published: 2021-10-12
Rated 5 out of 5 by from TurboTax and Beverly were amazing! I always get very stressed about doing my taxes but Beverly made it easy! I was able to submit my information and let her do literally everything else while I worked! Worth every penny!
Date published: 2021-10-12
Rated 5 out of 5 by from Expert Service!!! The Turbo Tax expert was knowledgeable and very professional. Answered all my questions and was able to help resolve an issue from a previous return.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax Helpful Turbo Tax assisted me in walking through each step that I fell in to.
Date published: 2021-10-12
Rated 5 out of 5 by from Turbo Tax is still awesome! I had done my own income taxes since my first full time job. However over the years, accumulating assets, mortgages, investments, a business, the tax process has become more and more difficult. At this point, I have used Turbo Tax for many years and it makes a difficult task so much simpler. I spend about 20% of the effort doing 80% of the input. I then spend another 80% of the effort doing the last 20%, the complex parts. I am so grateful for Turbo Tax to not only make the process easier but also to find tax deductions I might have forgotten/not been aware of and to confirm and check all the results. I did have a couple questions regarding a few federal confirmation items and could have used a bit more guidance on the state form but all in all, this would have been impossible for me without Turbo Tax software.
Date published: 2021-10-12
All TurboTax® Offerings Reviews - Page 102