TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 3 out of 5 by
000 Not a good investment from
Not what I expected
It was not that simple, my special expenses were not an option.
Date published: 2022-04-14
Rated 1 out of 5 by
ABC210 from
Amending 2020 Tax... Pay before using
Had to pay for software which didn't change anything. Wasted entire fee and time.
Date published: 2022-04-14
Rated 5 out of 5 by
Brooksun from
valerie brooks
I work a lot so it was convenient to have my taxes done for me. Valerie
Date published: 2022-04-14
Rated 5 out of 5 by
conmar from
Turbo Tax is super!
.Turbo Tax was super easy to use and I would refer my friends and family to use.
Date published: 2022-04-14
Rated 2 out of 5 by
Donovan2022 from
State tax help is lacking
Georgia keeps rejecting my state return, but turbo tax doesn’t really help tell you why it gets rejected
Date published: 2022-04-14
Rated 1 out of 5 by
zach9696 from
Nickle and dimed us and a UI that is not easy to w
Over the years turbotax has started to nickle and dime us. After 10 years of using turbotax I don't plan on using it next year
Date published: 2022-04-14
Rated 5 out of 5 by
COSH99 from
Great Product
Easy to use. The product has evolved for the better from year to year.
Date published: 2022-04-14
Rated 5 out of 5 by
brldoc from
Awesome but now I've got a neckache
Perfect, but you a person must like numbers & paperwork
Date published: 2022-04-14
Rated 5 out of 5 by
Wedding Gal from
Turbo Tax is easy and reliable
Turbo Tax guides you through the whole process and is easy to understand. I have been using it for several years and every year, it is updated to be consumer friendly. I called the help line for an explanation and they called me back in a timely manor. Although I had figured out the issue before the agent called me, she was very courteous and wanted to be sure that I did not have any other issues.
Date published: 2022-04-14
Rated 5 out of 5 by
gabs87 from
Put my mind at ease
I was ready to file, but just had a deduction to fix. I spoke to both an associate and an expert in my session. The associate helped me figure it out and the expert went over the entire form to make sure everything was correct. I was very happy with my answers, and it even gave me enough confidence to file next year's taxes on my own.
All TurboTax® Offerings Reviews - Page 10098
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
000 Not a good investment from
Not what I expected
It was not that simple, my special expenses were not an option.
Date published: 2022-04-14
Rated 1 out of 5 by
ABC210 from
Amending 2020 Tax... Pay before using
Had to pay for software which didn't change anything. Wasted entire fee and time.
Date published: 2022-04-14
Rated 5 out of 5 by
Brooksun from
valerie brooks
I work a lot so it was convenient to have my taxes done for me. Valerie
Date published: 2022-04-14
Rated 5 out of 5 by
conmar from
Turbo Tax is super!
.Turbo Tax was super easy to use and I would refer my friends and family to use.
Date published: 2022-04-14
Rated 2 out of 5 by
Donovan2022 from
State tax help is lacking
Georgia keeps rejecting my state return, but turbo tax doesn’t really help tell you why it gets rejected
Date published: 2022-04-14
Rated 1 out of 5 by
zach9696 from
Nickle and dimed us and a UI that is not easy to w
Over the years turbotax has started to nickle and dime us. After 10 years of using turbotax I don't plan on using it next year
Date published: 2022-04-14
Rated 5 out of 5 by
COSH99 from
Great Product
Easy to use. The product has evolved for the better from year to year.
Date published: 2022-04-14
Rated 5 out of 5 by
brldoc from
Awesome but now I've got a neckache
Perfect, but you a person must like numbers & paperwork
Date published: 2022-04-14
Rated 5 out of 5 by
Wedding Gal from
Turbo Tax is easy and reliable
Turbo Tax guides you through the whole process and is easy to understand. I have been using it for several years and every year, it is updated to be consumer friendly. I called the help line for an explanation and they called me back in a timely manor. Although I had figured out the issue before the agent called me, she was very courteous and wanted to be sure that I did not have any other issues.
Date published: 2022-04-14
Rated 5 out of 5 by
gabs87 from
Put my mind at ease
I was ready to file, but just had a deduction to fix. I spoke to both an associate and an expert in my session. The associate helped me figure it out and the expert went over the entire form to make sure everything was correct. I was very happy with my answers, and it even gave me enough confidence to file next year's taxes on my own.
All TurboTax® Offerings Reviews - Page 10098
Date published: 2022-04-14