TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Not what I expected It was not that simple, my special expenses were not an option.
Date published: 2022-04-14
Rated 1 out of 5 by from Amending 2020 Tax... Pay before using Had to pay for software which didn't change anything. Wasted entire fee and time.
Date published: 2022-04-14
Rated 5 out of 5 by from valerie brooks I work a lot so it was convenient to have my taxes done for me. Valerie
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is super! .Turbo Tax was super easy to use and I would refer my friends and family to use.
Date published: 2022-04-14
Rated 2 out of 5 by from State tax help is lacking Georgia keeps rejecting my state return, but turbo tax doesn’t really help tell you why it gets rejected
Date published: 2022-04-14
Rated 1 out of 5 by from Nickle and dimed us and a UI that is not easy to w Over the years turbotax has started to nickle and dime us. After 10 years of using turbotax I don't plan on using it next year
Date published: 2022-04-14
Rated 5 out of 5 by from Great Product Easy to use. The product has evolved for the better from year to year.
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome but now I've got a neckache Perfect, but you a person must like numbers & paperwork
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is easy and reliable Turbo Tax guides you through the whole process and is easy to understand. I have been using it for several years and every year, it is updated to be consumer friendly. I called the help line for an explanation and they called me back in a timely manor. Although I had figured out the issue before the agent called me, she was very courteous and wanted to be sure that I did not have any other issues.
Date published: 2022-04-14
Rated 5 out of 5 by from Put my mind at ease I was ready to file, but just had a deduction to fix. I spoke to both an associate and an expert in my session. The associate helped me figure it out and the expert went over the entire form to make sure everything was correct. I was very happy with my answers, and it even gave me enough confidence to file next year's taxes on my own.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 10098
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Not what I expected It was not that simple, my special expenses were not an option.
Date published: 2022-04-14
Rated 1 out of 5 by from Amending 2020 Tax... Pay before using Had to pay for software which didn't change anything. Wasted entire fee and time.
Date published: 2022-04-14
Rated 5 out of 5 by from valerie brooks I work a lot so it was convenient to have my taxes done for me. Valerie
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is super! .Turbo Tax was super easy to use and I would refer my friends and family to use.
Date published: 2022-04-14
Rated 2 out of 5 by from State tax help is lacking Georgia keeps rejecting my state return, but turbo tax doesn’t really help tell you why it gets rejected
Date published: 2022-04-14
Rated 1 out of 5 by from Nickle and dimed us and a UI that is not easy to w Over the years turbotax has started to nickle and dime us. After 10 years of using turbotax I don't plan on using it next year
Date published: 2022-04-14
Rated 5 out of 5 by from Great Product Easy to use. The product has evolved for the better from year to year.
Date published: 2022-04-14
Rated 5 out of 5 by from Awesome but now I've got a neckache Perfect, but you a person must like numbers & paperwork
Date published: 2022-04-14
Rated 5 out of 5 by from Turbo Tax is easy and reliable Turbo Tax guides you through the whole process and is easy to understand. I have been using it for several years and every year, it is updated to be consumer friendly. I called the help line for an explanation and they called me back in a timely manor. Although I had figured out the issue before the agent called me, she was very courteous and wanted to be sure that I did not have any other issues.
Date published: 2022-04-14
Rated 5 out of 5 by from Put my mind at ease I was ready to file, but just had a deduction to fix. I spoke to both an associate and an expert in my session. The associate helped me figure it out and the expert went over the entire form to make sure everything was correct. I was very happy with my answers, and it even gave me enough confidence to file next year's taxes on my own.
Date published: 2022-04-14
All TurboTax® Offerings Reviews - Page 10098