TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy Easy to use and my boyfriend has used turbo tax for years
Date published: 2023-02-25
Rated 5 out of 5 by from Fabulous is an understatement It was a seamless and wonderful interaction with your expert! She was very patient with me and explained everything as we went along
Date published: 2023-02-25
Rated 5 out of 5 by from Petra was amazing! Patient and professional. Petra at TurboTax was able to assist with our taxes while the babies napped. I was able to get my taxes done so fast and accurately due to her help. Thank you!!
Date published: 2023-02-25
Rated 5 out of 5 by from Love Turbotax So easy and quick, great for beginners and people that don't have tons of information to sort through and determine what needs to go where. The assess to input your information is direct and the walk through on inputting information is so spelled out, it's hard to mess up.
Date published: 2023-02-25
Rated 4 out of 5 by from Generally good but simple improvements needed Generally a good experience but could be improved by: 1) Not many financial institutions available for download. Ally Bank downloaded incorrectly. Only minimal information from Vanguard would download. Since complete Vanguard information didn't download, required a lot of extra effort to input data through TurboTax "Uncommon Situations" windows. 2) Wasted a lot of time trying to enter Schedule K-1, Code Z information. Appears there is a lot of discussion on this topic in the TurboTax Community going back several years, but it still has not been fixed byTurboTax. The TurboTax wording does not align with wording on Schedule K-1 (e.g., user must click on "business income" to enter other types of income such as rental income, even if you do not have business income listed on K-1). 3) TurboTax should more clearly ask if user has made any estimated tax payments.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is the best Turbo Tax website is great, easy screen navigation
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax WORS GREAT!! Easy to use and quick, very thorough and professional.
Date published: 2023-02-25
Rated 5 out of 5 by from Love TurboTax BUT... I had always downloaded the program and worked strictly off my home computer. I now really like the online version. It's pretty easy. It uses info from last years return to fill in this years forms. I have always loved the question and answer style for filling in items. Overall a quality program that does a good job. I do wish the program would do better at comparing last years returns with this years. ie., I gave twice as much to charity in 2022 than the previous year but ended up owing twice the federal taxes. I would like for the program to compare and give me advice about the topic for next year. I also would love for the programming to fill in the amount it costs for tax filing automatically. It knows how much but I have to manually put the info in. Again, overall a wonderful product that I have been using for a long, long time!
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and Quick It's straight forward and pretty easy to file with TurboTax. I'd recommend using it for sure!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax The product was amazing and very useful. It has steps to follow the directions to complete the tax form. I would recommend anyone to use it.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10081
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy to use and my boyfriend has used turbo tax for years
Date published: 2023-02-25
Rated 5 out of 5 by from Fabulous is an understatement It was a seamless and wonderful interaction with your expert! She was very patient with me and explained everything as we went along
Date published: 2023-02-25
Rated 5 out of 5 by from Petra was amazing! Patient and professional. Petra at TurboTax was able to assist with our taxes while the babies napped. I was able to get my taxes done so fast and accurately due to her help. Thank you!!
Date published: 2023-02-25
Rated 5 out of 5 by from Love Turbotax So easy and quick, great for beginners and people that don't have tons of information to sort through and determine what needs to go where. The assess to input your information is direct and the walk through on inputting information is so spelled out, it's hard to mess up.
Date published: 2023-02-25
Rated 4 out of 5 by from Generally good but simple improvements needed Generally a good experience but could be improved by: 1) Not many financial institutions available for download. Ally Bank downloaded incorrectly. Only minimal information from Vanguard would download. Since complete Vanguard information didn't download, required a lot of extra effort to input data through TurboTax "Uncommon Situations" windows. 2) Wasted a lot of time trying to enter Schedule K-1, Code Z information. Appears there is a lot of discussion on this topic in the TurboTax Community going back several years, but it still has not been fixed byTurboTax. The TurboTax wording does not align with wording on Schedule K-1 (e.g., user must click on "business income" to enter other types of income such as rental income, even if you do not have business income listed on K-1). 3) TurboTax should more clearly ask if user has made any estimated tax payments.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax is the best Turbo Tax website is great, easy screen navigation
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax WORS GREAT!! Easy to use and quick, very thorough and professional.
Date published: 2023-02-25
Rated 5 out of 5 by from Love TurboTax BUT... I had always downloaded the program and worked strictly off my home computer. I now really like the online version. It's pretty easy. It uses info from last years return to fill in this years forms. I have always loved the question and answer style for filling in items. Overall a quality program that does a good job. I do wish the program would do better at comparing last years returns with this years. ie., I gave twice as much to charity in 2022 than the previous year but ended up owing twice the federal taxes. I would like for the program to compare and give me advice about the topic for next year. I also would love for the programming to fill in the amount it costs for tax filing automatically. It knows how much but I have to manually put the info in. Again, overall a wonderful product that I have been using for a long, long time!
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and Quick It's straight forward and pretty easy to file with TurboTax. I'd recommend using it for sure!
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo Tax The product was amazing and very useful. It has steps to follow the directions to complete the tax form. I would recommend anyone to use it.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10081