TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax is easy and simple Easy to navigate and not time consuming. You are awesome
Date published: 2021-02-28
Rated 2 out of 5 by from Confusing. Overpriced Feels like I signed up for the $40 option and somehow got charged $120. Have no idea why I owe state taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Latest software is excellent Even easier this year, excellent support services, have a bit of complexity to my tax situation and Turbotax made it easy.
Date published: 2021-02-28
Rated 4 out of 5 by from Track deductions vs what Turbotax asks for I still find it pretty easy to use Turbotax. I've used over most of the past decade. Still easy to use for 2019 taxes but prompts for deductions (like donation deductions and credits) did not catch all that I had to claim. With search after completing my State, I was able to find where to directly enter a couple of additional deductions that I had on my list.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple, accurate, and convenient! A 15+ year user and has never let me down. Highly recommend!
Date published: 2021-02-28
Rated 5 out of 5 by from Awsome Product! Easy product to use. Highly recommend turbo tax. Awsome product!
Date published: 2021-02-28
Rated 4 out of 5 by from turbo tax is good The live chat took too long and I really couldn't complete the chat
Date published: 2021-02-28
Rated 4 out of 5 by from First Time User The layout is perfect. I was able to read and understand all the questions perfectly. I did second guess myself prior to filling and reached out to the live help. They stated to me that I would have to make an appointment 2 weeks out. On the call the lady (who was wonderful) stated I'd need a separate appointment if I wanted further help for another question. I do feel that if I want help or have a question about taxes I shouldn't be passed around. The customer service is indeed wonderful. I will say that. Also, I only wanted the basic version, somehow I ended up paying $140 for Turbo Tax, no refunds. Slightly disappointed in that.
Date published: 2021-02-28
Rated 5 out of 5 by from Goog mrthod I like doing my taxes myself ad turbo tax makes it easy - I would hate to have to do all those forms myself
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS GREAT My experience was great this time, last year you wanted to charge me with to many fees. tis year no fee.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10079
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax is easy and simple Easy to navigate and not time consuming. You are awesome
Date published: 2021-02-28
Rated 2 out of 5 by from Confusing. Overpriced Feels like I signed up for the $40 option and somehow got charged $120. Have no idea why I owe state taxes.
Date published: 2021-02-28
Rated 5 out of 5 by from Latest software is excellent Even easier this year, excellent support services, have a bit of complexity to my tax situation and Turbotax made it easy.
Date published: 2021-02-28
Rated 4 out of 5 by from Track deductions vs what Turbotax asks for I still find it pretty easy to use Turbotax. I've used over most of the past decade. Still easy to use for 2019 taxes but prompts for deductions (like donation deductions and credits) did not catch all that I had to claim. With search after completing my State, I was able to find where to directly enter a couple of additional deductions that I had on my list.
Date published: 2021-02-28
Rated 5 out of 5 by from Simple, accurate, and convenient! A 15+ year user and has never let me down. Highly recommend!
Date published: 2021-02-28
Rated 5 out of 5 by from Awsome Product! Easy product to use. Highly recommend turbo tax. Awsome product!
Date published: 2021-02-28
Rated 4 out of 5 by from turbo tax is good The live chat took too long and I really couldn't complete the chat
Date published: 2021-02-28
Rated 4 out of 5 by from First Time User The layout is perfect. I was able to read and understand all the questions perfectly. I did second guess myself prior to filling and reached out to the live help. They stated to me that I would have to make an appointment 2 weeks out. On the call the lady (who was wonderful) stated I'd need a separate appointment if I wanted further help for another question. I do feel that if I want help or have a question about taxes I shouldn't be passed around. The customer service is indeed wonderful. I will say that. Also, I only wanted the basic version, somehow I ended up paying $140 for Turbo Tax, no refunds. Slightly disappointed in that.
Date published: 2021-02-28
Rated 5 out of 5 by from Goog mrthod I like doing my taxes myself ad turbo tax makes it easy - I would hate to have to do all those forms myself
Date published: 2021-02-28
Rated 5 out of 5 by from TURBO TAX IS GREAT My experience was great this time, last year you wanted to charge me with to many fees. tis year no fee.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10079