TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tax preparation software Very satisfied with this product. The software made it very easy to complete my taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax for Life Been using TurboTax since 2006. I've never had a bad experience ever. Always helpful and always accurate. Great program and service!
Date published: 2023-02-25
Rated 5 out of 5 by from VERY EASY TO USE Turbo tax live helped me with questions that I had. It was nice to have a CPA Check return before i submitted.
Date published: 2023-02-25
Rated 5 out of 5 by from So easy! Saved me a ton of time! It was so easy to use and I messed up twice and I used the live help and phone calls to fix everything. I would've been lost without the help.
Date published: 2023-02-25
Rated 5 out of 5 by from Do your own taxes I have been a TurboTax customer for many years. It was instilled in me by my father that I should always do my own taxes as to who should know better where your money is going. By doing them myself I have inheriting learned a lot about tax laws and financial issues I need to be aware. TurboTax makes it fun and easy believe it or not and help is literally one click away if you get stuck. I have used the online chat many times with great success and I always get my taxes submitted on time with complete confidence they are done properly. No matter how easy or complicated your financial return, TurboTax makes it so easy and you always have this information at your finger tips. I HIGHLY recommend using TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is awesome very easy to use. the only tax service i use. would recommend.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is so easy It took me under an hour to finish my return. Most of the time spent was by me looking up needed info.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Live Assistance Each time I had a question, I was able to connect with a live person who was able to answer my questions. Great service.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax was great! So thankful for the expert help option!! I must admit, I would have been somewhat lost without it!
Date published: 2023-02-25
Rated 2 out of 5 by from My Turbo Tax experience this year was not good I have serious doubts about the accuracy and 'checks' that the software uses given that at some point after I had nearly finished the process, my state tax info got erased and I struggled for an hour to understand why it indicated I owed 12K to the state. The final reviews came back with "looks good" when there was clearly missing information and a big fat negative return number. And then I had to find the problem and fix it on my own--no red flags or 'wait, you have critical info missing'. There was NO difference between the 'review status' when I owed 12K and when I was getting a $700 refund. Makes me question the entire process. Additionally, there is no good explanation for why I can't deduct my mortgage interest or why at first it recommended I itemize because it showed 36K in itemized deductions (obviously larger than the standard) but at some point it just 'magically' updated and indicated my itemized total was only 18K. I filed with a sense of 'not sure this is at all accurate.' No bueno.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10078
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great tax preparation software Very satisfied with this product. The software made it very easy to complete my taxes.
Date published: 2023-02-25
Rated 5 out of 5 by from TurboTax for Life Been using TurboTax since 2006. I've never had a bad experience ever. Always helpful and always accurate. Great program and service!
Date published: 2023-02-25
Rated 5 out of 5 by from VERY EASY TO USE Turbo tax live helped me with questions that I had. It was nice to have a CPA Check return before i submitted.
Date published: 2023-02-25
Rated 5 out of 5 by from So easy! Saved me a ton of time! It was so easy to use and I messed up twice and I used the live help and phone calls to fix everything. I would've been lost without the help.
Date published: 2023-02-25
Rated 5 out of 5 by from Do your own taxes I have been a TurboTax customer for many years. It was instilled in me by my father that I should always do my own taxes as to who should know better where your money is going. By doing them myself I have inheriting learned a lot about tax laws and financial issues I need to be aware. TurboTax makes it fun and easy believe it or not and help is literally one click away if you get stuck. I have used the online chat many times with great success and I always get my taxes submitted on time with complete confidence they are done properly. No matter how easy or complicated your financial return, TurboTax makes it so easy and you always have this information at your finger tips. I HIGHLY recommend using TurboTax.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is awesome very easy to use. the only tax service i use. would recommend.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is so easy It took me under an hour to finish my return. Most of the time spent was by me looking up needed info.
Date published: 2023-02-25
Rated 5 out of 5 by from Awesome Live Assistance Each time I had a question, I was able to connect with a live person who was able to answer my questions. Great service.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbotax was great! So thankful for the expert help option!! I must admit, I would have been somewhat lost without it!
Date published: 2023-02-25
Rated 2 out of 5 by from My Turbo Tax experience this year was not good I have serious doubts about the accuracy and 'checks' that the software uses given that at some point after I had nearly finished the process, my state tax info got erased and I struggled for an hour to understand why it indicated I owed 12K to the state. The final reviews came back with "looks good" when there was clearly missing information and a big fat negative return number. And then I had to find the problem and fix it on my own--no red flags or 'wait, you have critical info missing'. There was NO difference between the 'review status' when I owed 12K and when I was getting a $700 refund. Makes me question the entire process. Additionally, there is no good explanation for why I can't deduct my mortgage interest or why at first it recommended I itemize because it showed 36K in itemized deductions (obviously larger than the standard) but at some point it just 'magically' updated and indicated my itemized total was only 18K. I filed with a sense of 'not sure this is at all accurate.' No bueno.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 10078