TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Too much money for fees Costs more than they advertise. But that is the way things are done nowadays.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy to use Helped get my taxes done in a hurry and filed at no cost to me.
Date published: 2023-02-24
Rated 4 out of 5 by from Not as good as last year I always itemize even though it doesn't count in the long run, but the program wouldn't let me this year. Even an "expert" live person couldn't help. And there was a referral to a box that I supposedly checked that was no where to be found. Been using Turbo Tax for years and years.
Date published: 2023-02-24
Rated 5 out of 5 by from easy to use keeps information making it easier to use protection of my privacy
Date published: 2023-02-24
Rated 1 out of 5 by from Turbo Tax used to be free Now it isn't. Was almost tricked into paying nearly 100 dollars for something that shouldn't even exist to begin with.
Date published: 2023-02-24
Rated 4 out of 5 by from Excellent Service, A tad bit pricey Turbo Tax always walks you through each section and is easy to understand. I had to talk with a representative about an error that occurred. The representative was patient, kind, and thorough. She helped find a solution to my problem. The price seems a bit high, but while the service is easy to use and the representatives kind, I will continue to use it.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax gets better each year. For the first time this year, I had a problem after I paid for my return. I contacted customer support and they called me back immediately. The support person walked me through how to correct the error I noticed on the actual schedules once I paid. Taxes are a pain but at least Turbo Tax gives us the option to do our returns ourselves if you keep good records.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is all I Know Great Service to file your taxes stress free even though I thought I was getting a discount.
Date published: 2023-02-24
Rated 5 out of 5 by from I am so happy with Turbo Tax. I had a more complicated tax year than usual. Harry from Turbo Tax was able to streamline the process and make my life so much less stressful! I am so grateful!
Date published: 2023-02-24
Rated 5 out of 5 by from Awesome Awesomeness Linda is amazing… loved the communication
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10078
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Too much money for fees Costs more than they advertise. But that is the way things are done nowadays.
Date published: 2023-02-24
Rated 5 out of 5 by from Easy to use Helped get my taxes done in a hurry and filed at no cost to me.
Date published: 2023-02-24
Rated 4 out of 5 by from Not as good as last year I always itemize even though it doesn't count in the long run, but the program wouldn't let me this year. Even an "expert" live person couldn't help. And there was a referral to a box that I supposedly checked that was no where to be found. Been using Turbo Tax for years and years.
Date published: 2023-02-24
Rated 5 out of 5 by from easy to use keeps information making it easier to use protection of my privacy
Date published: 2023-02-24
Rated 1 out of 5 by from Turbo Tax used to be free Now it isn't. Was almost tricked into paying nearly 100 dollars for something that shouldn't even exist to begin with.
Date published: 2023-02-24
Rated 4 out of 5 by from Excellent Service, A tad bit pricey Turbo Tax always walks you through each section and is easy to understand. I had to talk with a representative about an error that occurred. The representative was patient, kind, and thorough. She helped find a solution to my problem. The price seems a bit high, but while the service is easy to use and the representatives kind, I will continue to use it.
Date published: 2023-02-24
Rated 4 out of 5 by from Turbo Tax gets better each year. For the first time this year, I had a problem after I paid for my return. I contacted customer support and they called me back immediately. The support person walked me through how to correct the error I noticed on the actual schedules once I paid. Taxes are a pain but at least Turbo Tax gives us the option to do our returns ourselves if you keep good records.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is all I Know Great Service to file your taxes stress free even though I thought I was getting a discount.
Date published: 2023-02-24
Rated 5 out of 5 by from I am so happy with Turbo Tax. I had a more complicated tax year than usual. Harry from Turbo Tax was able to streamline the process and make my life so much less stressful! I am so grateful!
Date published: 2023-02-24
Rated 5 out of 5 by from Awesome Awesomeness Linda is amazing… loved the communication
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10078