TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294016 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
queenoma from
Used TurboTax since forever
I've used TurboTax for so long I can't remember. So far so good. Haven't had a problem at all ever.
Date published: 2022-04-14
Rated 5 out of 5 by
ctickle from
awesome
easy to navigate, very smooth and effortless. Great way to file.
Date published: 2022-04-14
Rated 4 out of 5 by
MRDRCD from
Easy for a beginner
For the most part, Turbo Tax was easy to use for a beginner.
Date published: 2022-04-14
Rated 1 out of 5 by
Unsafisfied from
Ease of Use
This was one of the worst user friendly applications in all my years of using this system. The cost is outrageous.
Date published: 2022-04-14
Rated 5 out of 5 by
I am Doug from
Excellent support
I was having an issue with for 37 for my state taxes. I ended up having support call me and Destiny was amazing. She was extremely patient and walked me through everything.
Date published: 2022-04-14
Rated 1 out of 5 by
AB2022xyz from
Not great
I ran into a program error and had to pay an additional $60 to get access to chat support in order to fix it. I couldn't type in my business expenses without upgrading to a more expensive product. I will not use Turbo Tax again.
Date published: 2022-04-14
Rated 5 out of 5 by
Me and Tee from
Very intuitive!
I simply read the prompts and walked though the steps. Very easy.
Date published: 2022-04-14
Rated 5 out of 5 by
Sabertooth37 from
Another Year of Turbo Tax
I’ve used Turbo Tax for 15 years and have always had a good experience. Simple yet effective tax prep software.
Date published: 2022-04-14
Rated 5 out of 5 by
Janebelleair from
Turbo Tax is a great way to do our taxes!!
Our questions were answered promptly, we were assisted in understanding what we needed to do, and the entire process was as painless as possible, as least until we had to pay our taxes!
Date published: 2022-04-14
Rated 5 out of 5 by
null from
Absolutely love TurboTax
I have used TurboTax for the last five years and refuse to switch to any other tax service. TurboTax is so easy and efficient.
All TurboTax® Offerings Reviews - Page 10075
Date published: 2022-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
queenoma from
Used TurboTax since forever
I've used TurboTax for so long I can't remember. So far so good. Haven't had a problem at all ever.
Date published: 2022-04-14
Rated 5 out of 5 by
ctickle from
awesome
easy to navigate, very smooth and effortless. Great way to file.
Date published: 2022-04-14
Rated 4 out of 5 by
MRDRCD from
Easy for a beginner
For the most part, Turbo Tax was easy to use for a beginner.
Date published: 2022-04-14
Rated 1 out of 5 by
Unsafisfied from
Ease of Use
This was one of the worst user friendly applications in all my years of using this system. The cost is outrageous.
Date published: 2022-04-14
Rated 5 out of 5 by
I am Doug from
Excellent support
I was having an issue with for 37 for my state taxes. I ended up having support call me and Destiny was amazing. She was extremely patient and walked me through everything.
Date published: 2022-04-14
Rated 1 out of 5 by
AB2022xyz from
Not great
I ran into a program error and had to pay an additional $60 to get access to chat support in order to fix it. I couldn't type in my business expenses without upgrading to a more expensive product. I will not use Turbo Tax again.
Date published: 2022-04-14
Rated 5 out of 5 by
Me and Tee from
Very intuitive!
I simply read the prompts and walked though the steps. Very easy.
Date published: 2022-04-14
Rated 5 out of 5 by
Sabertooth37 from
Another Year of Turbo Tax
I’ve used Turbo Tax for 15 years and have always had a good experience. Simple yet effective tax prep software.
Date published: 2022-04-14
Rated 5 out of 5 by
Janebelleair from
Turbo Tax is a great way to do our taxes!!
Our questions were answered promptly, we were assisted in understanding what we needed to do, and the entire process was as painless as possible, as least until we had to pay our taxes!
Date published: 2022-04-14
Rated 5 out of 5 by
null from
Absolutely love TurboTax
I have used TurboTax for the last five years and refuse to switch to any other tax service. TurboTax is so easy and efficient.
All TurboTax® Offerings Reviews - Page 10075
Date published: 2022-04-14