TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from 3 years I've done my taxes with turbo tax for about 3 or 4 years, its the same. I have no problems with it.
Date published: 2023-02-08
Rated 5 out of 5 by from So easy to navigate! For years I used an accountant. He retired and I decided to use Turbo Tax. It was so easy to use! Going through each step, there were answers to many questions. If i could not find an answer, I was able to immediately contact a live expert. I liked that the return was reviewed a few times and double checked. It gave me piece of mind. I would recommend Turbo Tax
Date published: 2023-02-08
Rated 5 out of 5 by from Super helpful! I was able to go through the process with ease and had helpful explanations along the way
Date published: 2023-02-08
Rated 5 out of 5 by from E-file First time. Great way to file taxes. Easy and that’s it.
Date published: 2023-02-08
Rated 5 out of 5 by from Turbo Tax is a blessing. this format is great. Elise was very knowledgeable.
Date published: 2023-02-08
Rated 5 out of 5 by from very understanding and easy to use every since someone showed me TurboTax I have enjoyed it much better then going to a tax place and getting it done
Date published: 2023-02-08
Rated 1 out of 5 by from Price differences between two individuals not fair I helped my boyfriend do his taxes on Turbotax right before mine. He has been using Turbotax for 4 years and I have been using it for 8 years. He was charged $39 each for federal and state and I was given an option to pay $0 for both. This price discrepancy does not seem fair to me. He makes less money than I do and I don't understand why I got this opportunity when he didn't. I didn't mind paying for it and haven't been offered a $0 option ever. I appreciate it was offered for me but don't understand why this isn't offered across the board if it's an option.
Date published: 2023-02-08
Rated 5 out of 5 by from Fast, Easy, and Free I've always enjoyed my experience using TurboTax. All of the dialogues and prompts are helpful and the whole process is just very streamlined and intuitive in general. I never stress about doing my taxes because I know it will be easy and it won't take all day.
Date published: 2023-02-08
Rated 4 out of 5 by from TurboTax is convenient Pretty fast and convenient, helpful as well. Did not use a live expert but hear they are great!
Date published: 2023-02-08
Rated 4 out of 5 by from Turbo tax us really good. Still takes way too long. For a standardized return there seems to be too many ?'s.
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10072
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 3 years I've done my taxes with turbo tax for about 3 or 4 years, its the same. I have no problems with it.
Date published: 2023-02-08
Rated 5 out of 5 by from So easy to navigate! For years I used an accountant. He retired and I decided to use Turbo Tax. It was so easy to use! Going through each step, there were answers to many questions. If i could not find an answer, I was able to immediately contact a live expert. I liked that the return was reviewed a few times and double checked. It gave me piece of mind. I would recommend Turbo Tax
Date published: 2023-02-08
Rated 5 out of 5 by from Super helpful! I was able to go through the process with ease and had helpful explanations along the way
Date published: 2023-02-08
Rated 5 out of 5 by from E-file First time. Great way to file taxes. Easy and that’s it.
Date published: 2023-02-08
Rated 5 out of 5 by from Turbo Tax is a blessing. this format is great. Elise was very knowledgeable.
Date published: 2023-02-08
Rated 5 out of 5 by from very understanding and easy to use every since someone showed me TurboTax I have enjoyed it much better then going to a tax place and getting it done
Date published: 2023-02-08
Rated 1 out of 5 by from Price differences between two individuals not fair I helped my boyfriend do his taxes on Turbotax right before mine. He has been using Turbotax for 4 years and I have been using it for 8 years. He was charged $39 each for federal and state and I was given an option to pay $0 for both. This price discrepancy does not seem fair to me. He makes less money than I do and I don't understand why I got this opportunity when he didn't. I didn't mind paying for it and haven't been offered a $0 option ever. I appreciate it was offered for me but don't understand why this isn't offered across the board if it's an option.
Date published: 2023-02-08
Rated 5 out of 5 by from Fast, Easy, and Free I've always enjoyed my experience using TurboTax. All of the dialogues and prompts are helpful and the whole process is just very streamlined and intuitive in general. I never stress about doing my taxes because I know it will be easy and it won't take all day.
Date published: 2023-02-08
Rated 4 out of 5 by from TurboTax is convenient Pretty fast and convenient, helpful as well. Did not use a live expert but hear they are great!
Date published: 2023-02-08
Rated 4 out of 5 by from Turbo tax us really good. Still takes way too long. For a standardized return there seems to be too many ?'s.
Date published: 2023-02-08
All TurboTax® Offerings Reviews - Page 10072