TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is the Best I love you all for help ❣️ Been 2 years and it's an even better experience this year than it was last year.Ty
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is So Easy Turbo Tax covers everything and all situations. It is so easy to use. No guess work while filing my taxes.
Date published: 2023-02-24
Rated 5 out of 5 by from very east Turbo Tax has helped me for years, from a basic new-worker, to owning my own business.
Date published: 2023-02-24
Rated 5 out of 5 by from 5 years in a row without issues! So quick and easy. Straight to the point and makes everything very accessible, and gives more knowledge if needed.
Date published: 2023-02-24
Rated 2 out of 5 by from Annoyed This year I had to upgrade to Premier edition. I have done Deluxe past several years, not much has changed. I also did my 67 year old mothers taxes and she also did not qualify for the free edition this year.
Date published: 2023-02-24
Rated 5 out of 5 by from Amazing Expert she was calm and helped me throughout everything. She was very understanding.
Date published: 2023-02-24
Rated 4 out of 5 by from Used to be simpler, now more complex. Handling of efile for state and federal should be separate sections unless both can be efiled for free. Printing should be easier. Too many pages and options to print and save. Ohio efile should be free. Had to print over 10 pages for my daughter's filing. She is a student and worked a summer job and made $2k. If you are not filing joint and you make under $10k per year you should not have to file period, just go to IRS online and enter your W2 and esign a brief declaration and then get any eligible witholdings refunded.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is the only way to go! I have relied on TurboTax for the last 8 years to confidently and successfully complete my taxes. It's the most user-friendly system around. Thank you, TurboTax!
Date published: 2023-02-24
Rated 2 out of 5 by from Easy to use but software has bugs I've been using TurboTax for many years now. Learned to live with software bugs and erroneous transfer of data that require fixes, sometimes requiring online research from users and workarounds. It's concerning that Intuit doesn't get this right. Calling Intuit/TurboTax support is a frustrating endeavor. You go through long hold times only to get an inexperienced agent whom you have to educate. At some point I will move on to another platform, but the continuity of having my tax data on one platform is sticky. Perhaps next year.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax Rocks!! Simple to use and very informative. It explores and shows all the possibilities and tax items
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10071
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the Best I love you all for help ❣️ Been 2 years and it's an even better experience this year than it was last year.Ty
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is So Easy Turbo Tax covers everything and all situations. It is so easy to use. No guess work while filing my taxes.
Date published: 2023-02-24
Rated 5 out of 5 by from very east Turbo Tax has helped me for years, from a basic new-worker, to owning my own business.
Date published: 2023-02-24
Rated 5 out of 5 by from 5 years in a row without issues! So quick and easy. Straight to the point and makes everything very accessible, and gives more knowledge if needed.
Date published: 2023-02-24
Rated 2 out of 5 by from Annoyed This year I had to upgrade to Premier edition. I have done Deluxe past several years, not much has changed. I also did my 67 year old mothers taxes and she also did not qualify for the free edition this year.
Date published: 2023-02-24
Rated 5 out of 5 by from Amazing Expert she was calm and helped me throughout everything. She was very understanding.
Date published: 2023-02-24
Rated 4 out of 5 by from Used to be simpler, now more complex. Handling of efile for state and federal should be separate sections unless both can be efiled for free. Printing should be easier. Too many pages and options to print and save. Ohio efile should be free. Had to print over 10 pages for my daughter's filing. She is a student and worked a summer job and made $2k. If you are not filing joint and you make under $10k per year you should not have to file period, just go to IRS online and enter your W2 and esign a brief declaration and then get any eligible witholdings refunded.
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax is the only way to go! I have relied on TurboTax for the last 8 years to confidently and successfully complete my taxes. It's the most user-friendly system around. Thank you, TurboTax!
Date published: 2023-02-24
Rated 2 out of 5 by from Easy to use but software has bugs I've been using TurboTax for many years now. Learned to live with software bugs and erroneous transfer of data that require fixes, sometimes requiring online research from users and workarounds. It's concerning that Intuit doesn't get this right. Calling Intuit/TurboTax support is a frustrating endeavor. You go through long hold times only to get an inexperienced agent whom you have to educate. At some point I will move on to another platform, but the continuity of having my tax data on one platform is sticky. Perhaps next year.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax Rocks!! Simple to use and very informative. It explores and shows all the possibilities and tax items
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10071