TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281639 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from TURBO TAX Not happy that I had to pay a fee for Direct Deposit
Date published: 2021-02-28
Rated 4 out of 5 by from COULDNT FIND A CREDIT??? A 1200$ CREDIT CAME UP WHEN i FIRST STARTED BUT WAS MISSING WHEN i CAME BACK??? CAN NOT FIND IT ANYWHERE! OTHER THAN THAT EVERYTHING WENT WELL AND GOT MORE THAN i HAD PLANNED FOR A REFUND!
Date published: 2021-02-28
Rated 4 out of 5 by from I really like Turbo Tax step by step amazingly easy !!! I look forward to using them every year
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax makes it easy TurboTax makes it easy and affordable to do and file your taxes!!
Date published: 2021-02-28
Rated 5 out of 5 by from Thank Goodness for Rasna I was lost, and then was found, I selected incorrect information that I probably wouldn't of understood without help
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to Use, but had Errors this Year Usually I have only good things to say about using TurboTax, and I certainly still want to use this product. However, this year, I kept getting a response telling me I was not entitled to efile one or more formsets, with no explanation on why. After looking around, it seems like many other people encountered this error with various resolutions such as waiting until certain forms were made available by the state or deleting and starting over with their state taxes. It was a frustrating experience, and I hope in the future TurboTax will be more clear with their errors about how to fix the problem.
Date published: 2021-02-28
Rated 5 out of 5 by from Free Turbo Tax is wonderful Filing is so quick and easy. Even with the free one you can ask questions and get answers
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Live Help was available for my questions and were very helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax the best easy way to file Since we found this program to file our taxes, we always do it by them. if you have any questions they provide the answer, also the contact persons are available to help you 27/7. Don't be afraid to do it by yourself, use TurboTax!!
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is Awesome All went smoothly. I would tell anybody to use it.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10068
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TURBO TAX Not happy that I had to pay a fee for Direct Deposit
Date published: 2021-02-28
Rated 4 out of 5 by from COULDNT FIND A CREDIT??? A 1200$ CREDIT CAME UP WHEN i FIRST STARTED BUT WAS MISSING WHEN i CAME BACK??? CAN NOT FIND IT ANYWHERE! OTHER THAN THAT EVERYTHING WENT WELL AND GOT MORE THAN i HAD PLANNED FOR A REFUND!
Date published: 2021-02-28
Rated 4 out of 5 by from I really like Turbo Tax step by step amazingly easy !!! I look forward to using them every year
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax makes it easy TurboTax makes it easy and affordable to do and file your taxes!!
Date published: 2021-02-28
Rated 5 out of 5 by from Thank Goodness for Rasna I was lost, and then was found, I selected incorrect information that I probably wouldn't of understood without help
Date published: 2021-02-28
Rated 4 out of 5 by from Easy to Use, but had Errors this Year Usually I have only good things to say about using TurboTax, and I certainly still want to use this product. However, this year, I kept getting a response telling me I was not entitled to efile one or more formsets, with no explanation on why. After looking around, it seems like many other people encountered this error with various resolutions such as waiting until certain forms were made available by the state or deleting and starting over with their state taxes. It was a frustrating experience, and I hope in the future TurboTax will be more clear with their errors about how to fix the problem.
Date published: 2021-02-28
Rated 5 out of 5 by from Free Turbo Tax is wonderful Filing is so quick and easy. Even with the free one you can ask questions and get answers
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use Live Help was available for my questions and were very helpful.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax the best easy way to file Since we found this program to file our taxes, we always do it by them. if you have any questions they provide the answer, also the contact persons are available to help you 27/7. Don't be afraid to do it by yourself, use TurboTax!!
Date published: 2021-02-28
Rated 4 out of 5 by from Turbo Tax is Awesome All went smoothly. I would tell anybody to use it.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10068