TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax saved us from divorce We had an amazing lady, she saved us so much stress.
Date published: 2021-02-20
Rated 5 out of 5 by from Simple, Easy, no other way to go. It is very easy to use and understand. Convenient to do at home when you have time.
Date published: 2021-02-20
Rated 2 out of 5 by from Always pushing upgrades, even when not needed Force upgrade to continue, even when agreed it was not needed. Only way to downgrade is to clear and start over.
Date published: 2021-02-20
Rated 1 out of 5 by from Fees on Fees on Fees Only reason I used it is because I don't have time to do it myself. Terrible fee system.
Date published: 2021-02-20
Rated 5 out of 5 by from Thank you for making free-file accessible! I greatly appreciate how free-file is now easily acceptable (although I'm not sure how much of it is due to industry versus regulatory, but either way, it's great)! Expectedly, I did not qualify for free-file, however I would have liked an easier way to upgrade. I had to exit out and go back to the turbotax homepage and select a different product. I am happy that I didn't have to re-enter everything, but there should just simply be an "upgrade button" option available.
Date published: 2021-02-20
Rated 5 out of 5 by from 8th year! This is my 8th year with Turbo Tax. Each year I gain a better understanding of Turbo Tax, and the awesome benefits they offer. The tax information was very helpful and I also spoke with a tax expert who helped me fix my return.
Date published: 2021-02-20
Rated 5 out of 5 by from I love TurboTax!! TurboTax makes filing taxes so easy and quick! I've never had any issues or complaints and have been completely satisfied with the service for the past 5 years!
Date published: 2021-02-20
Rated 1 out of 5 by from Please host Business on the iMAC! The software was usable but far more difficult nd much slower than the TurboTax for Home. The Home runs on our iMac and was much faster than the Business running on a PC.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Worthwhile TurboTax is relatively easy to use. CPA help is available if needed.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbotax makes filing taxes way simpler! I love Turbotax! My only complaint is that in past years it didn't do a good job at informing me that without using the paid version I wasn't getting qualified for all of the proper tax breaks. I have thousands of dollars I would have received in American Opportunity Credits that I am now finding out about this year because I happened to dig deeper into the paid version. Honestly, overall they do a great job!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10067
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax saved us from divorce We had an amazing lady, she saved us so much stress.
Date published: 2021-02-20
Rated 5 out of 5 by from Simple, Easy, no other way to go. It is very easy to use and understand. Convenient to do at home when you have time.
Date published: 2021-02-20
Rated 2 out of 5 by from Always pushing upgrades, even when not needed Force upgrade to continue, even when agreed it was not needed. Only way to downgrade is to clear and start over.
Date published: 2021-02-20
Rated 1 out of 5 by from Fees on Fees on Fees Only reason I used it is because I don't have time to do it myself. Terrible fee system.
Date published: 2021-02-20
Rated 5 out of 5 by from Thank you for making free-file accessible! I greatly appreciate how free-file is now easily acceptable (although I'm not sure how much of it is due to industry versus regulatory, but either way, it's great)! Expectedly, I did not qualify for free-file, however I would have liked an easier way to upgrade. I had to exit out and go back to the turbotax homepage and select a different product. I am happy that I didn't have to re-enter everything, but there should just simply be an "upgrade button" option available.
Date published: 2021-02-20
Rated 5 out of 5 by from 8th year! This is my 8th year with Turbo Tax. Each year I gain a better understanding of Turbo Tax, and the awesome benefits they offer. The tax information was very helpful and I also spoke with a tax expert who helped me fix my return.
Date published: 2021-02-20
Rated 5 out of 5 by from I love TurboTax!! TurboTax makes filing taxes so easy and quick! I've never had any issues or complaints and have been completely satisfied with the service for the past 5 years!
Date published: 2021-02-20
Rated 1 out of 5 by from Please host Business on the iMAC! The software was usable but far more difficult nd much slower than the TurboTax for Home. The Home runs on our iMac and was much faster than the Business running on a PC.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is Worthwhile TurboTax is relatively easy to use. CPA help is available if needed.
Date published: 2021-02-20
Rated 4 out of 5 by from Turbotax makes filing taxes way simpler! I love Turbotax! My only complaint is that in past years it didn't do a good job at informing me that without using the paid version I wasn't getting qualified for all of the proper tax breaks. I have thousands of dollars I would have received in American Opportunity Credits that I am now finding out about this year because I happened to dig deeper into the paid version. Honestly, overall they do a great job!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 10067