TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from i love Turbo Tax My expert made me feel comfortable through this experience.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is easy to use I had help from Kimberly O. She was very helpful and professional.
Date published: 2023-02-24
Rated 5 out of 5 by from Great system Easy to use and I was able to get a lot of help. Thank you
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was very helpful All of people that helped me with TaxPrep were excellent and very knowledgeable
Date published: 2023-02-24
Rated 3 out of 5 by from Hidden Fees Hidden fees. be prepared to spend more. other then that very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by from I Did Dad's Return I had such a good experience I suggested it to my dad who's in assisted living and he was very happy for me to do them. Way better than traveling to his accountant. Thanks TurboTax!!!
Date published: 2023-02-24
Rated 5 out of 5 by from Helpful and thorough Turbotax has been really useful tool to file my tax returns and it's very thorough. Using the deluxe version, I also get to learn different things that are considered deductible that will help me get the most refund as much as possible.
Date published: 2023-02-24
Rated 2 out of 5 by from issues TurboTax would not open the option to enter my credit card information to pay the fee. I then could not open the PDF to print a copy of my return. How do I receive a copy of my tax forms? And now it is not allowing me to use the nickname I chose.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is my tax expert! I have been doing my taxes for six years now and not a single problem!
Date published: 2023-02-24
Rated 1 out of 5 by from Only benefit - free state returns I started over multiple times and got different results. Spoke on the phone with 2 different agents, one who told me they do not know taxes and advised me to use the chat feature. The other led me in circles to no avail before lying to me prior to disconnecting from the call. My experiance with turbo tax this year have shatter any faith in this system and I doubt I will use it in the future. In the end, I believe that I paid too much to NY based on my non-resident status. Furthermore, the lack of being able to see the actual tax forms and schedules via the online system was most distressing and worked against my evaluations and productivity.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10067
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from i love Turbo Tax My expert made me feel comfortable through this experience.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo Tax is easy to use I had help from Kimberly O. She was very helpful and professional.
Date published: 2023-02-24
Rated 5 out of 5 by from Great system Easy to use and I was able to get a lot of help. Thank you
Date published: 2023-02-24
Rated 5 out of 5 by from TurboTax was very helpful All of people that helped me with TaxPrep were excellent and very knowledgeable
Date published: 2023-02-24
Rated 3 out of 5 by from Hidden Fees Hidden fees. be prepared to spend more. other then that very helpful.
Date published: 2023-02-24
Rated 5 out of 5 by from I Did Dad's Return I had such a good experience I suggested it to my dad who's in assisted living and he was very happy for me to do them. Way better than traveling to his accountant. Thanks TurboTax!!!
Date published: 2023-02-24
Rated 5 out of 5 by from Helpful and thorough Turbotax has been really useful tool to file my tax returns and it's very thorough. Using the deluxe version, I also get to learn different things that are considered deductible that will help me get the most refund as much as possible.
Date published: 2023-02-24
Rated 2 out of 5 by from issues TurboTax would not open the option to enter my credit card information to pay the fee. I then could not open the PDF to print a copy of my return. How do I receive a copy of my tax forms? And now it is not allowing me to use the nickname I chose.
Date published: 2023-02-24
Rated 5 out of 5 by from Turbo tax is my tax expert! I have been doing my taxes for six years now and not a single problem!
Date published: 2023-02-24
Rated 1 out of 5 by from Only benefit - free state returns I started over multiple times and got different results. Spoke on the phone with 2 different agents, one who told me they do not know taxes and advised me to use the chat feature. The other led me in circles to no avail before lying to me prior to disconnecting from the call. My experiance with turbo tax this year have shatter any faith in this system and I doubt I will use it in the future. In the end, I believe that I paid too much to NY based on my non-resident status. Furthermore, the lack of being able to see the actual tax forms and schedules via the online system was most distressing and worked against my evaluations and productivity.
Date published: 2023-02-24
All TurboTax® Offerings Reviews - Page 10067