TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Long time user I have been using Turbo Tax since 1997 and have never had a problem. Generally, I find it easy to use. My wife has her own small business, and we use the home and small business edition. I've entering the required data to be very straight forward and TurboTax takes care of all the arcana of the tax laws. We plan to stay with TurboTax. I'll mention that one year I used a CPA. He had me fill out many, many forms, which some secretary then entered into their computer and I was charged almost $1000. I did all the work, they just used their program. Now I use TurboTax.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax Turbo tax was super easy to use and very easy took no time at all
Date published: 2021-02-22
Rated 5 out of 5 by from Quick and easy service. Turbotax walks you through the questions, and quickly gets you through taxes.
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo tax is OK I wanted to use free file. however you cannot e-file using the free program. The cost is not bad, but it is not free
Date published: 2021-02-22
Rated 3 out of 5 by from Average During filing steps, after "Error Free" verified, my return was changed from a REFUND of $1128 to AMOUNT OWED of $1128 due to a change in the Recovery Rebate Credit. When I started 'filing" I was eligible for the $2400 credit, but during the process I became not-eligible. All this after my return was recorded as ERROR FREE when I started.
Date published: 2021-02-22
Rated 5 out of 5 by from turbotax is a great tool my experience with turbotax is one convenience expertise.
Date published: 2021-02-22
Rated 3 out of 5 by from Self-employed tax return could be easier This was my first time using TurboTax for self-employed and joint tax returns. While the pointers were useful, I found some of the explanations unhelpful and some forms did not update properly if I went back to edit. For example, removing an asset required several steps. I also did not like the constant attempts to upsell the service. Overall, my experience was fine, but given the cost and overall user experience I will explore some other options next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Great for first time filers! The program is easy to use and follow even for first time filers.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax provides step by step explanation of entries. It allows me to complete my taxes with high confidence of accuracy!
Date published: 2021-02-22
Rated 5 out of 5 by from Simple Made filing my taxes super simple. Will probably continue to use this service for years to come.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10066
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Long time user I have been using Turbo Tax since 1997 and have never had a problem. Generally, I find it easy to use. My wife has her own small business, and we use the home and small business edition. I've entering the required data to be very straight forward and TurboTax takes care of all the arcana of the tax laws. We plan to stay with TurboTax. I'll mention that one year I used a CPA. He had me fill out many, many forms, which some secretary then entered into their computer and I was charged almost $1000. I did all the work, they just used their program. Now I use TurboTax.
Date published: 2021-02-22
Rated 5 out of 5 by from Love Turbo Tax Turbo tax was super easy to use and very easy took no time at all
Date published: 2021-02-22
Rated 5 out of 5 by from Quick and easy service. Turbotax walks you through the questions, and quickly gets you through taxes.
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo tax is OK I wanted to use free file. however you cannot e-file using the free program. The cost is not bad, but it is not free
Date published: 2021-02-22
Rated 3 out of 5 by from Average During filing steps, after "Error Free" verified, my return was changed from a REFUND of $1128 to AMOUNT OWED of $1128 due to a change in the Recovery Rebate Credit. When I started 'filing" I was eligible for the $2400 credit, but during the process I became not-eligible. All this after my return was recorded as ERROR FREE when I started.
Date published: 2021-02-22
Rated 5 out of 5 by from turbotax is a great tool my experience with turbotax is one convenience expertise.
Date published: 2021-02-22
Rated 3 out of 5 by from Self-employed tax return could be easier This was my first time using TurboTax for self-employed and joint tax returns. While the pointers were useful, I found some of the explanations unhelpful and some forms did not update properly if I went back to edit. For example, removing an asset required several steps. I also did not like the constant attempts to upsell the service. Overall, my experience was fine, but given the cost and overall user experience I will explore some other options next year.
Date published: 2021-02-22
Rated 5 out of 5 by from Great for first time filers! The program is easy to use and follow even for first time filers.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax provides step by step explanation of entries. It allows me to complete my taxes with high confidence of accuracy!
Date published: 2021-02-22
Rated 5 out of 5 by from Simple Made filing my taxes super simple. Will probably continue to use this service for years to come.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10066