TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281626 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Good service, be careful what you click. Click the wrong button and you may find yourself spending more money that you expected to file your taxes. I understand that they are a business and need to make money, but defaulting to a $90 product, only to make you start over, is a bit much. The convenience is very good, however.
Date published: 2021-02-28
Rated 5 out of 5 by from very helpful and easy to fil out! this is my third year in row filing with turbo tax and I love how easy it is to operate the website and if i needed any help it was right there.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is very thorough Turbotax walks you through even the most complicated tax situations with ease.
Date published: 2021-02-28
Rated 5 out of 5 by from 1st timer - Super easy to use! I just want to say thank you for creating such an easy and intuitive way to do taxes!
Date published: 2021-02-28
Rated 5 out of 5 by from Amazing always amazing and very easy to use, fast, and fun.
Date published: 2021-02-28
Rated 5 out of 5 by from it works I like not sitting in a tax office i like not sitting in a tax office for hours and completed this in my home
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE Turbo TaX Turbo Tax is very self-explanatory and very easy to use.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy an fast It was great just follow the steps it guide you through the process and you will need a lot more time if you use any other site
Date published: 2021-02-28
Rated 4 out of 5 by from Comprehensive but some quirks Full depth of tax situations and fairly easy to use. They have tax advisors but what I needed was help on their software bugs! There was no one to talk to for that and I was just advised that the calculation error wasn't an issue since the particular line wouldn't be used in my return.
Date published: 2021-02-28
Rated 1 out of 5 by from way too expensive I went into this thinking I was able to get my taxes done for free or at a low cost. I am a college student. Now I had to use up some of the refund to pay the $230 fee. I am paying more money to pay for the state tax returns than I am even getting back from the state taxes. It's ludicrious. I was under the impression I would be paying $90 to upgrade, instead I had to pay $90 for Federal and an additional $50 per state. I won't use this site again.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10061
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Good service, be careful what you click. Click the wrong button and you may find yourself spending more money that you expected to file your taxes. I understand that they are a business and need to make money, but defaulting to a $90 product, only to make you start over, is a bit much. The convenience is very good, however.
Date published: 2021-02-28
Rated 5 out of 5 by from very helpful and easy to fil out! this is my third year in row filing with turbo tax and I love how easy it is to operate the website and if i needed any help it was right there.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is very thorough Turbotax walks you through even the most complicated tax situations with ease.
Date published: 2021-02-28
Rated 5 out of 5 by from 1st timer - Super easy to use! I just want to say thank you for creating such an easy and intuitive way to do taxes!
Date published: 2021-02-28
Rated 5 out of 5 by from Amazing always amazing and very easy to use, fast, and fun.
Date published: 2021-02-28
Rated 5 out of 5 by from it works I like not sitting in a tax office i like not sitting in a tax office for hours and completed this in my home
Date published: 2021-02-28
Rated 5 out of 5 by from LOVE Turbo TaX Turbo Tax is very self-explanatory and very easy to use.
Date published: 2021-02-28
Rated 4 out of 5 by from Easy an fast It was great just follow the steps it guide you through the process and you will need a lot more time if you use any other site
Date published: 2021-02-28
Rated 4 out of 5 by from Comprehensive but some quirks Full depth of tax situations and fairly easy to use. They have tax advisors but what I needed was help on their software bugs! There was no one to talk to for that and I was just advised that the calculation error wasn't an issue since the particular line wouldn't be used in my return.
Date published: 2021-02-28
Rated 1 out of 5 by from way too expensive I went into this thinking I was able to get my taxes done for free or at a low cost. I am a college student. Now I had to use up some of the refund to pay the $230 fee. I am paying more money to pay for the state tax returns than I am even getting back from the state taxes. It's ludicrious. I was under the impression I would be paying $90 to upgrade, instead I had to pay $90 for Federal and an additional $50 per state. I won't use this site again.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 10061