TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281609 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is my "go-to" for taxes! It's awesome!!! I really like the user-friendly way Turbo Tax has their website set up. I use the explanation boxes a lot, even when I don't really need to, sometimes it's just in case I might learn something I didn't know!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Service Very good tool to assist in filing taxes. At your fingertips
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and Trustworthy It gives me peace of mind and helps explain the difficult questions.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is effective It works as advertised. For some reason, this assessment is not acceptable to Turbotax. I am being pressure in to writing a more positive review. I stand by my original assessment.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Stores Data Prior year data is vital in preparing current year facts and figures.
Date published: 2021-05-17
Rated 3 out of 5 by from Average on Mac I have used TurboTax for years on a PC... this year I have a MacBook Pro. Unfortunately the user experience of TurboTax on the Macbook is subpar. There is no font controls whatsoever... the "form zoom" control in preferences does nothing. It was SO hard to read the inputs.
Date published: 2021-05-17
Rated 5 out of 5 by from MIKE WAS AWESOMEEEEE Incredible CPA, he really went above and beyond. I learned a lot as well. This was the most calm and fun I have ever been when doing my taxes. The guy is truly amazing.
Date published: 2021-05-17
Rated 5 out of 5 by from Twenty Years and Counting Consistently great product: easy to use, thorough, accurate. I've been using TT for more than 20 years and ALWAYS satisfied with the results. If you have to do taxes, TT makes it as painless as it can be.
Date published: 2021-05-17
Rated 2 out of 5 by from Beware when mortgage was refinanced/transferred Our mortgage was transferred during a refinance, and then transferred again, so we ended up with four 1098s this year for the same mortgage. I started doing my taxes early, and put in the information as requested. Things weren't computing, so I decided to wait to see if whatever bug was fixed in updates. When I finally returned to them in May (since deadline was extended), I was able to find the answer under a link listed under help. Apparently this has been an issue for a few years, and I didn't appreciate the non-transparency of the problem. In fact, we refinanced the previous year as well (with only two 1098s), and I didn't catch the problem. I'm hoping that everything went through OK last year, but now I need to go back and check (and possibly file an amended return). So frustrating...and I've finally filed, on May 16th, when I started my taxes back in February. Turbo Tax definitely disappointed this year.
Date published: 2021-05-17
Rated 2 out of 5 by from Not as good as in the past As I was finishing up my return this year, TurboTax gave me lots of very specific questions about amounts that were entered earlier with respect to "1040/1040ST" or something like that, with no explanation as to the context of the issues TurboTax was having with those numbers. I took my best guess as to how to respond. Fingers crossed.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1007
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is my "go-to" for taxes! It's awesome!!! I really like the user-friendly way Turbo Tax has their website set up. I use the explanation boxes a lot, even when I don't really need to, sometimes it's just in case I might learn something I didn't know!
Date published: 2021-05-17
Rated 5 out of 5 by from Great Service Very good tool to assist in filing taxes. At your fingertips
Date published: 2021-05-17
Rated 5 out of 5 by from Easy and Trustworthy It gives me peace of mind and helps explain the difficult questions.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbotax is effective It works as advertised. For some reason, this assessment is not acceptable to Turbotax. I am being pressure in to writing a more positive review. I stand by my original assessment.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax Stores Data Prior year data is vital in preparing current year facts and figures.
Date published: 2021-05-17
Rated 3 out of 5 by from Average on Mac I have used TurboTax for years on a PC... this year I have a MacBook Pro. Unfortunately the user experience of TurboTax on the Macbook is subpar. There is no font controls whatsoever... the "form zoom" control in preferences does nothing. It was SO hard to read the inputs.
Date published: 2021-05-17
Rated 5 out of 5 by from MIKE WAS AWESOMEEEEE Incredible CPA, he really went above and beyond. I learned a lot as well. This was the most calm and fun I have ever been when doing my taxes. The guy is truly amazing.
Date published: 2021-05-17
Rated 5 out of 5 by from Twenty Years and Counting Consistently great product: easy to use, thorough, accurate. I've been using TT for more than 20 years and ALWAYS satisfied with the results. If you have to do taxes, TT makes it as painless as it can be.
Date published: 2021-05-17
Rated 2 out of 5 by from Beware when mortgage was refinanced/transferred Our mortgage was transferred during a refinance, and then transferred again, so we ended up with four 1098s this year for the same mortgage. I started doing my taxes early, and put in the information as requested. Things weren't computing, so I decided to wait to see if whatever bug was fixed in updates. When I finally returned to them in May (since deadline was extended), I was able to find the answer under a link listed under help. Apparently this has been an issue for a few years, and I didn't appreciate the non-transparency of the problem. In fact, we refinanced the previous year as well (with only two 1098s), and I didn't catch the problem. I'm hoping that everything went through OK last year, but now I need to go back and check (and possibly file an amended return). So frustrating...and I've finally filed, on May 16th, when I started my taxes back in February. Turbo Tax definitely disappointed this year.
Date published: 2021-05-17
Rated 2 out of 5 by from Not as good as in the past As I was finishing up my return this year, TurboTax gave me lots of very specific questions about amounts that were entered earlier with respect to "1040/1040ST" or something like that, with no explanation as to the context of the issues TurboTax was having with those numbers. I took my best guess as to how to respond. Fingers crossed.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 1007