TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294017 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax was fantastic Turbo Tax was easy to follow and input the information. I have been using this system for the past few years. I really like it.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy Enough! Once I figured out how to maneuver and re-review, it was great! Will definitely use again!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax works great Able to step through the program in minimal time with little effort.
Date published: 2022-03-17
Rated 1 out of 5 by from NOT ABLE TO USE DISCOUNT CODE I received a discount code in the mail. But as I went to payment options there was no location to enter it (that I could find). YET, I get a HUGE page to try to get me to set up an account with Credit Karma. So, I didn't get the discount and had to work my way through to paying other than with Credit Karma. Very annoying. Not Customer Centric.
Date published: 2022-03-17
Rated 5 out of 5 by from First time with turbotax Valerie assisted me whenever i had the incorrect documents and provided information where i can obtain it. Very overall please with the service.
Date published: 2022-03-17
Rated 5 out of 5 by from Been using it over 20 years Easy to understand.... especially if you have been using for a length of time.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is so easy I can't imagine paying someone hundred's of dollars to figure my taxes when Turbo Tax can do it so easily and at my convenience. I just love it!
Date published: 2022-03-17
Rated 4 out of 5 by from Turbo Tax? While I have enjoyed using Turbo Tax since the days of Parson Tax days, this is the first time I have had issues. I am now retired and it seems social security, my retirement and my own investments have issues. I would normally get some guidance in the help pages, but being on SSA, i am somewhat at a loss.
Date published: 2022-03-17
Rated 5 out of 5 by from Great process This is a very convenient way to do taxes because I do not have a lot ofbtime to sit around and wait. Very helpful.
Date published: 2022-03-17
Rated 5 out of 5 by from Would never use anything else!!!!!! It is extremely user friendly. Just allow the program to talk you through and answer the questions truthfully. It's that simple. If you don't understand a question it has explanations that clear it up. Great program!!!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 10056
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was fantastic Turbo Tax was easy to follow and input the information. I have been using this system for the past few years. I really like it.
Date published: 2022-03-17
Rated 5 out of 5 by from Easy Enough! Once I figured out how to maneuver and re-review, it was great! Will definitely use again!
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo Tax works great Able to step through the program in minimal time with little effort.
Date published: 2022-03-17
Rated 1 out of 5 by from NOT ABLE TO USE DISCOUNT CODE I received a discount code in the mail. But as I went to payment options there was no location to enter it (that I could find). YET, I get a HUGE page to try to get me to set up an account with Credit Karma. So, I didn't get the discount and had to work my way through to paying other than with Credit Karma. Very annoying. Not Customer Centric.
Date published: 2022-03-17
Rated 5 out of 5 by from First time with turbotax Valerie assisted me whenever i had the incorrect documents and provided information where i can obtain it. Very overall please with the service.
Date published: 2022-03-17
Rated 5 out of 5 by from Been using it over 20 years Easy to understand.... especially if you have been using for a length of time.
Date published: 2022-03-17
Rated 5 out of 5 by from Turbo tax is so easy I can't imagine paying someone hundred's of dollars to figure my taxes when Turbo Tax can do it so easily and at my convenience. I just love it!
Date published: 2022-03-17
Rated 4 out of 5 by from Turbo Tax? While I have enjoyed using Turbo Tax since the days of Parson Tax days, this is the first time I have had issues. I am now retired and it seems social security, my retirement and my own investments have issues. I would normally get some guidance in the help pages, but being on SSA, i am somewhat at a loss.
Date published: 2022-03-17
Rated 5 out of 5 by from Great process This is a very convenient way to do taxes because I do not have a lot ofbtime to sit around and wait. Very helpful.
Date published: 2022-03-17
Rated 5 out of 5 by from Would never use anything else!!!!!! It is extremely user friendly. Just allow the program to talk you through and answer the questions truthfully. It's that simple. If you don't understand a question it has explanations that clear it up. Great program!!!
Date published: 2022-03-17
All TurboTax® Offerings Reviews - Page 10056