TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Gram Gram from
Turbo Tax was fantastic
Turbo Tax was easy to follow and input the information. I have been using this system for the past few years. I really like it.
Date published: 2022-03-17
Rated 5 out of 5 by
SumStehle from
Easy Enough!
Once I figured out how to maneuver and re-review, it was great! Will definitely use again!
Date published: 2022-03-17
Rated 5 out of 5 by
Mike in Colorado from
Turbo Tax works great
Able to step through the program in minimal time with little effort.
Date published: 2022-03-17
Rated 1 out of 5 by
Disappointed_Like_Many from
NOT ABLE TO USE DISCOUNT CODE
I received a discount code in the mail. But as I went to payment options there was no location to enter it (that I could find). YET, I get a HUGE page to try to get me to set up an account with Credit Karma. So, I didn't get the discount and had to work my way through to paying other than with Credit Karma. Very annoying. Not Customer Centric.
Date published: 2022-03-17
Rated 5 out of 5 by
NavindraD from
First time with turbotax
Valerie assisted me whenever i had the incorrect documents and provided information where i can obtain it. Very overall please with the service.
Date published: 2022-03-17
Rated 5 out of 5 by
Bob 333 from
Been using it over 20 years
Easy to understand.... especially if you have been using for a length of time.
Date published: 2022-03-17
Rated 5 out of 5 by
MKVS from
Turbo tax is so easy
I can't imagine paying someone hundred's of dollars to figure my taxes when Turbo Tax can do it so easily and at my convenience. I just love it!
Date published: 2022-03-17
Rated 4 out of 5 by
MikeB0317 from
Turbo Tax?
While I have enjoyed using Turbo Tax since the days of Parson Tax days, this is the first time I have had issues. I am now retired and it seems social security, my retirement and my own investments have issues. I would normally get some guidance in the help pages, but being on SSA, i am somewhat at a loss.
Date published: 2022-03-17
Rated 5 out of 5 by
Busyallyear from
Great process
This is a very convenient way to do taxes because I do not have a lot ofbtime to sit around and wait. Very helpful.
Date published: 2022-03-17
Rated 5 out of 5 by
Tommy A R from
Would never use anything else!!!!!!
It is extremely user friendly. Just allow the program to talk you through and answer the questions truthfully. It's that simple. If you don't understand a question it has explanations that clear it up. Great program!!!
All TurboTax® Offerings Reviews - Page 10056
Date published: 2022-03-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Gram Gram from
Turbo Tax was fantastic
Turbo Tax was easy to follow and input the information. I have been using this system for the past few years. I really like it.
Date published: 2022-03-17
Rated 5 out of 5 by
SumStehle from
Easy Enough!
Once I figured out how to maneuver and re-review, it was great! Will definitely use again!
Date published: 2022-03-17
Rated 5 out of 5 by
Mike in Colorado from
Turbo Tax works great
Able to step through the program in minimal time with little effort.
Date published: 2022-03-17
Rated 1 out of 5 by
Disappointed_Like_Many from
NOT ABLE TO USE DISCOUNT CODE
I received a discount code in the mail. But as I went to payment options there was no location to enter it (that I could find). YET, I get a HUGE page to try to get me to set up an account with Credit Karma. So, I didn't get the discount and had to work my way through to paying other than with Credit Karma. Very annoying. Not Customer Centric.
Date published: 2022-03-17
Rated 5 out of 5 by
NavindraD from
First time with turbotax
Valerie assisted me whenever i had the incorrect documents and provided information where i can obtain it. Very overall please with the service.
Date published: 2022-03-17
Rated 5 out of 5 by
Bob 333 from
Been using it over 20 years
Easy to understand.... especially if you have been using for a length of time.
Date published: 2022-03-17
Rated 5 out of 5 by
MKVS from
Turbo tax is so easy
I can't imagine paying someone hundred's of dollars to figure my taxes when Turbo Tax can do it so easily and at my convenience. I just love it!
Date published: 2022-03-17
Rated 4 out of 5 by
MikeB0317 from
Turbo Tax?
While I have enjoyed using Turbo Tax since the days of Parson Tax days, this is the first time I have had issues. I am now retired and it seems social security, my retirement and my own investments have issues. I would normally get some guidance in the help pages, but being on SSA, i am somewhat at a loss.
Date published: 2022-03-17
Rated 5 out of 5 by
Busyallyear from
Great process
This is a very convenient way to do taxes because I do not have a lot ofbtime to sit around and wait. Very helpful.
Date published: 2022-03-17
Rated 5 out of 5 by
Tommy A R from
Would never use anything else!!!!!!
It is extremely user friendly. Just allow the program to talk you through and answer the questions truthfully. It's that simple. If you don't understand a question it has explanations that clear it up. Great program!!!
All TurboTax® Offerings Reviews - Page 10056
Date published: 2022-03-17