TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294016 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Thank God for Turbo Tax! I am the widow of a CPA. I did not have all the records I needed from SSA and Fidelity> She led me through how to get them. Wonderful.
Date published: 2022-04-11
Rated 5 out of 5 by from Makes doing your taxes easy I have used TurboTax for several years and have never been disappointed with the speed or accuracy of doing taxes on my own.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy! Love how now you can take pictures of some documents and Turbo Tax reads and fills out instead of manually entering!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome the program is very simple to use. 10/10. It was nice being able to be stress free while doing taxes.
Date published: 2022-04-11
Rated 3 out of 5 by from Mostly fine, but found a few software bugs 1. Turbotax desktop showed that I could use the charitable contribution deduction with a standardized deduction (which is wrong for 2021), but on the printed form finally filed with the IRS, the charitable contribution deduction was present (which is correct). This inconsistency should be fixed 2. For RSU stock sales, I tried filing it as an RSU first, but it required too much information. So I decided to file it not as an employee stock, but with an adjusted cost basis that I found from the broker, as recommended by Turbotax help. But because I had first tried filing it as an RSU stock sale , the turbotax software made an error in filling out the worksheet and would not let me complete the filing to the IRS, even though the worksheet would not be submitted to the IRS and the data on the forms were correct. This ended up wasting a lot of my time. 3. In 2021, I cannot claim expenses for working from home for my W2 job. Yet the turbotax software does not inform the user of this, and makes them find a lot of information regarding the business expenses. This too is a huge waste of time.
Date published: 2022-04-11
Rated 3 out of 5 by from Verifying prior year AGI is poor For the 2nd year, i was not able to verify PY AGI. Therefore, i was not able to file electronically, for either Federal or state purposes. I also wasted $25 for the attempted electronic filing of the state return.
Date published: 2022-04-11
Rated 5 out of 5 by from tremendous help & easy to use easy to use tremendous help got it done in np time
Date published: 2022-04-11
Rated 5 out of 5 by from Used for YEARS - the BEST I have tried the other tax software providers and always ended up redoing in TurboTax. I even saved a little more with TurboTax. It is so easy to use, 'even a cave man can do it'.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is the easy to do Turbo Tax is easy and simple to do ( everything ready). We've every year for 5 years.
Date published: 2022-04-11
Rated 5 out of 5 by from Love TurboTax so fast and easy! I have been using them for years and plan to keep using them! :)
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank God for Turbo Tax! I am the widow of a CPA. I did not have all the records I needed from SSA and Fidelity> She led me through how to get them. Wonderful.
Date published: 2022-04-11
Rated 5 out of 5 by from Makes doing your taxes easy I have used TurboTax for several years and have never been disappointed with the speed or accuracy of doing taxes on my own.
Date published: 2022-04-11
Rated 5 out of 5 by from Easy! Love how now you can take pictures of some documents and Turbo Tax reads and fills out instead of manually entering!
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome the program is very simple to use. 10/10. It was nice being able to be stress free while doing taxes.
Date published: 2022-04-11
Rated 3 out of 5 by from Mostly fine, but found a few software bugs 1. Turbotax desktop showed that I could use the charitable contribution deduction with a standardized deduction (which is wrong for 2021), but on the printed form finally filed with the IRS, the charitable contribution deduction was present (which is correct). This inconsistency should be fixed 2. For RSU stock sales, I tried filing it as an RSU first, but it required too much information. So I decided to file it not as an employee stock, but with an adjusted cost basis that I found from the broker, as recommended by Turbotax help. But because I had first tried filing it as an RSU stock sale , the turbotax software made an error in filling out the worksheet and would not let me complete the filing to the IRS, even though the worksheet would not be submitted to the IRS and the data on the forms were correct. This ended up wasting a lot of my time. 3. In 2021, I cannot claim expenses for working from home for my W2 job. Yet the turbotax software does not inform the user of this, and makes them find a lot of information regarding the business expenses. This too is a huge waste of time.
Date published: 2022-04-11
Rated 3 out of 5 by from Verifying prior year AGI is poor For the 2nd year, i was not able to verify PY AGI. Therefore, i was not able to file electronically, for either Federal or state purposes. I also wasted $25 for the attempted electronic filing of the state return.
Date published: 2022-04-11
Rated 5 out of 5 by from tremendous help & easy to use easy to use tremendous help got it done in np time
Date published: 2022-04-11
Rated 5 out of 5 by from Used for YEARS - the BEST I have tried the other tax software providers and always ended up redoing in TurboTax. I even saved a little more with TurboTax. It is so easy to use, 'even a cave man can do it'.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbotax is the easy to do Turbo Tax is easy and simple to do ( everything ready). We've every year for 5 years.
Date published: 2022-04-11
Rated 5 out of 5 by from Love TurboTax so fast and easy! I have been using them for years and plan to keep using them! :)
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 10055