TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from SO EASY!!!! WAY BETTER THEN H & R BLOCK I WAS ON LINE FOR 4 HRS AND STILL NEVER GOT TO FILE
Date published: 2021-02-22
Rated 5 out of 5 by from Customer service. Michael helped us through our questions. Great customer service.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to navigate and use. Turbo Tax is easy to navigate and use. Thank You for a great product
Date published: 2021-02-22
Rated 5 out of 5 by from Pretty Good Good Stuff while doing my taxes, great job fun time
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Makes it Easy to Prepare & File I've used Turbo Tax for several years. Each year it becomes easier and easier to prepare and file a tax return
Date published: 2021-02-22
Rated 1 out of 5 by from Ate up my $40 Severe Glitch! I filed the returns to the end, pressed transmit after the federal and state has been checked through by the deluxe version of the turbotax. Also at this point i have paid for the deluxe already. An error message shows up saying i need to review something under state, so I went back to do it. When i go back to the end to file again, its asking me to pay up again before i can file. I checked with the bank and money has been deducted! I called customer support, took 45 minutes of verifying and hold. "Sorry sir please hold while we verify" "sorry please hold i'm need to ask the manager" "okay please hold i will verify your refund" and even "PLEASE HOLD WHILE I VERIFY THE EMAIL TO YOU FOR THE REFUND", then hangs up on me. The end, no email received.
Date published: 2021-02-22
Rated 2 out of 5 by from Extraction from Robinhood does not work smoothly. Extraction from Robinhood does not work smoothly. Needs a lot of manual input and corrections
Date published: 2021-02-22
Rated 5 out of 5 by from Registered Nurse TurboTax is an excellent solution for non-accounting professionals, it guides me in a friendly manner, I have options to hire additional services that in case of an audit will provide me with advice and help to respond to my obligations.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick, efficient, on my time schedule Have used and loved it for years. Easy to fill out
Date published: 2021-02-22
Rated 5 out of 5 by from Great help from pros and very quick! Very thorough! Was helpful with all my questions and had the answers!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10051
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SO EASY!!!! WAY BETTER THEN H & R BLOCK I WAS ON LINE FOR 4 HRS AND STILL NEVER GOT TO FILE
Date published: 2021-02-22
Rated 5 out of 5 by from Customer service. Michael helped us through our questions. Great customer service.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is easy to navigate and use. Turbo Tax is easy to navigate and use. Thank You for a great product
Date published: 2021-02-22
Rated 5 out of 5 by from Pretty Good Good Stuff while doing my taxes, great job fun time
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax Makes it Easy to Prepare & File I've used Turbo Tax for several years. Each year it becomes easier and easier to prepare and file a tax return
Date published: 2021-02-22
Rated 1 out of 5 by from Ate up my $40 Severe Glitch! I filed the returns to the end, pressed transmit after the federal and state has been checked through by the deluxe version of the turbotax. Also at this point i have paid for the deluxe already. An error message shows up saying i need to review something under state, so I went back to do it. When i go back to the end to file again, its asking me to pay up again before i can file. I checked with the bank and money has been deducted! I called customer support, took 45 minutes of verifying and hold. "Sorry sir please hold while we verify" "sorry please hold i'm need to ask the manager" "okay please hold i will verify your refund" and even "PLEASE HOLD WHILE I VERIFY THE EMAIL TO YOU FOR THE REFUND", then hangs up on me. The end, no email received.
Date published: 2021-02-22
Rated 2 out of 5 by from Extraction from Robinhood does not work smoothly. Extraction from Robinhood does not work smoothly. Needs a lot of manual input and corrections
Date published: 2021-02-22
Rated 5 out of 5 by from Registered Nurse TurboTax is an excellent solution for non-accounting professionals, it guides me in a friendly manner, I have options to hire additional services that in case of an audit will provide me with advice and help to respond to my obligations.
Date published: 2021-02-22
Rated 5 out of 5 by from Quick, efficient, on my time schedule Have used and loved it for years. Easy to fill out
Date published: 2021-02-22
Rated 5 out of 5 by from Great help from pros and very quick! Very thorough! Was helpful with all my questions and had the answers!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10051