TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Great Service Professional service provided to me by Vincent Orange
Date published: 2022-03-07
Rated 5 out of 5 by from way to go turbo Turbo makes it so easy to file even for the not so computer peolpe
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is awesome My experience with Turbotax has been great since this is my first time using the app. My tax expert Olga was patience and kind with me going over my tasks. I will use the app next year for my taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax was Awesome I am 83 years old and am not computer savvy, so I was not able to use the online service but using an live agent worked out for me.
Date published: 2022-03-07
Rated 5 out of 5 by from awesome awesome i enjoyed this guy. great great great. great
Date published: 2022-03-07
Rated 5 out of 5 by from It's good it was easy. Turbo tax is good to use if you want something easy.
Date published: 2022-03-07
Rated 3 out of 5 by from Turbo Tax can be challenging with little to no hel I've used Turbo Tax for many years and this is the first year I've had significant problems with the application. After installation and starting a return, I closed out and saved the partial return. The next day and for several days I could not get back into the application. Continually received an error message that it was already in use by another user yet I am the only user on laptop. Eventually I called help and the agent couldn't explain the problem, but had me delete the app and download a new version. The same problem was encountered. It appears if I left the app alone for 7 - 10 days I could then get back into the app to complete the returns. This problem needs to be analyzed and resolved with a response to me. If not, I'll explore other tax filing options next year before I purchase Turb Tax again. Totally frustrated with Turbo Tax and customer support.
Date published: 2022-03-07
Rated 5 out of 5 by from Best Online Tax Filing I have used Turbotax several years, I think when it first came out. Simple steps make it easy to navigate through the process of filing.
Date published: 2022-03-07
Rated 4 out of 5 by from Finishing Up Tax Return Why do I have to rate the software before exitiing?
Date published: 2022-03-07
Rated 3 out of 5 by from need mac version A version for MAC is needed. Also when you click on data source it should give helpful information instead of just saying the corresponding line on form.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 10048
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Service Professional service provided to me by Vincent Orange
Date published: 2022-03-07
Rated 5 out of 5 by from way to go turbo Turbo makes it so easy to file even for the not so computer peolpe
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is awesome My experience with Turbotax has been great since this is my first time using the app. My tax expert Olga was patience and kind with me going over my tasks. I will use the app next year for my taxes.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax was Awesome I am 83 years old and am not computer savvy, so I was not able to use the online service but using an live agent worked out for me.
Date published: 2022-03-07
Rated 5 out of 5 by from awesome awesome i enjoyed this guy. great great great. great
Date published: 2022-03-07
Rated 5 out of 5 by from It's good it was easy. Turbo tax is good to use if you want something easy.
Date published: 2022-03-07
Rated 3 out of 5 by from Turbo Tax can be challenging with little to no hel I've used Turbo Tax for many years and this is the first year I've had significant problems with the application. After installation and starting a return, I closed out and saved the partial return. The next day and for several days I could not get back into the application. Continually received an error message that it was already in use by another user yet I am the only user on laptop. Eventually I called help and the agent couldn't explain the problem, but had me delete the app and download a new version. The same problem was encountered. It appears if I left the app alone for 7 - 10 days I could then get back into the app to complete the returns. This problem needs to be analyzed and resolved with a response to me. If not, I'll explore other tax filing options next year before I purchase Turb Tax again. Totally frustrated with Turbo Tax and customer support.
Date published: 2022-03-07
Rated 5 out of 5 by from Best Online Tax Filing I have used Turbotax several years, I think when it first came out. Simple steps make it easy to navigate through the process of filing.
Date published: 2022-03-07
Rated 4 out of 5 by from Finishing Up Tax Return Why do I have to rate the software before exitiing?
Date published: 2022-03-07
Rated 3 out of 5 by from need mac version A version for MAC is needed. Also when you click on data source it should give helpful information instead of just saying the corresponding line on form.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 10048