TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I'm Thankful for Turbotax Being able to use this software makes my life easier with having a simple return.
Date published: 2022-02-19
Rated 5 out of 5 by from Best Ever! Hands Down! Always file with Turbo Tax. You wont be be disappointed. You will get the maxiimum return at a lot lower price/ Excellent!
Date published: 2022-02-19
Rated 5 out of 5 by from Easy and fast This is the best app too use and best website and secure
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is great! I have been thoroughly satisfied with the stressless experience of filing my tax returns for the last 4 years through TurboTax. Recommend to everyone to use TurboTax Online.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is great I have used turbotax for yeas and it has never failed m.
Date published: 2022-02-19
Rated 5 out of 5 by from Efficient Thanks for the incentives to file early. I bet the IRS appreciates returns coming in early to reduce the deadline rush and it's great to have this done at a discounted price. I chose not to have turbotax pull my information from financial services but the guiding questions makes it easy to enter the appropriate information correctly.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo Tax Seems Slower This Year Although I like having Turbo Tax doing and e-filing my taxes, it seemed to take much longer to use this year. There should be a way to skip directly to things like the standard deduction.
Date published: 2022-02-19
Rated 5 out of 5 by from I love turbotax! TurboTax makes it easy for me to input my taxes, answer questions quickly, and to file my taxes.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo tax help seems to be a dud this year I engaged with about 4 people. I needed help navigating a form, but the person only defined terms in it and didn't help more than that. It's kind of a complicated form, and I already knew what those terms meant. Anyway, most kind of just seemed this time like they didn't really know what they were doing which is totally different from my experience last year. The lady after him informed me that I was actually filling out the wrong form. She was sweet. Fast forward, I was charged a lot this year at the end and I didn't know why. The first person I asked gave me a partial answer but wasn't really sure, so they tried giving me a discount but the code didn't work. The next guy I asked didn't know. I sort of fed him a possible answer and he latched onto that. He didn't really care much about helping me find another discount code that might work instead. I paid the full amount that I was confused about while feeling like I could pretty easily take one of their places in their job. I've been using this product for years, and this was the first year I felt this way. Honestly, I don't know if I will be back. I could be because this is the only year that I was this frustrated, but this experience makes me want to explore more options next year.
Date published: 2022-02-19
Rated 5 out of 5 by from LOVE Always so easy and has the best service when needed
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10047
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I'm Thankful for Turbotax Being able to use this software makes my life easier with having a simple return.
Date published: 2022-02-19
Rated 5 out of 5 by from Best Ever! Hands Down! Always file with Turbo Tax. You wont be be disappointed. You will get the maxiimum return at a lot lower price/ Excellent!
Date published: 2022-02-19
Rated 5 out of 5 by from Easy and fast This is the best app too use and best website and secure
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is great! I have been thoroughly satisfied with the stressless experience of filing my tax returns for the last 4 years through TurboTax. Recommend to everyone to use TurboTax Online.
Date published: 2022-02-19
Rated 5 out of 5 by from TurboTax is great I have used turbotax for yeas and it has never failed m.
Date published: 2022-02-19
Rated 5 out of 5 by from Efficient Thanks for the incentives to file early. I bet the IRS appreciates returns coming in early to reduce the deadline rush and it's great to have this done at a discounted price. I chose not to have turbotax pull my information from financial services but the guiding questions makes it easy to enter the appropriate information correctly.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo Tax Seems Slower This Year Although I like having Turbo Tax doing and e-filing my taxes, it seemed to take much longer to use this year. There should be a way to skip directly to things like the standard deduction.
Date published: 2022-02-19
Rated 5 out of 5 by from I love turbotax! TurboTax makes it easy for me to input my taxes, answer questions quickly, and to file my taxes.
Date published: 2022-02-19
Rated 4 out of 5 by from Turbo tax help seems to be a dud this year I engaged with about 4 people. I needed help navigating a form, but the person only defined terms in it and didn't help more than that. It's kind of a complicated form, and I already knew what those terms meant. Anyway, most kind of just seemed this time like they didn't really know what they were doing which is totally different from my experience last year. The lady after him informed me that I was actually filling out the wrong form. She was sweet. Fast forward, I was charged a lot this year at the end and I didn't know why. The first person I asked gave me a partial answer but wasn't really sure, so they tried giving me a discount but the code didn't work. The next guy I asked didn't know. I sort of fed him a possible answer and he latched onto that. He didn't really care much about helping me find another discount code that might work instead. I paid the full amount that I was confused about while feeling like I could pretty easily take one of their places in their job. I've been using this product for years, and this was the first year I felt this way. Honestly, I don't know if I will be back. I could be because this is the only year that I was this frustrated, but this experience makes me want to explore more options next year.
Date published: 2022-02-19
Rated 5 out of 5 by from LOVE Always so easy and has the best service when needed
Date published: 2022-02-19
All TurboTax® Offerings Reviews - Page 10047