TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from TurboTax pretty buggy this year Past years were very good, this year is pretty buggy. Problems with multiple 1098 forms. And poor usability with guidance in help. Numbers being generated in mortgage calculation even though it was specified to be manual entry. Lots of post-entry review questions that dropped me directly into the IRS form without guidance or context. Told me I should expect a W2-C when it didn't make sense at all and the numbers on my existing W2 looked A-OK. In short spent hours of extra time in TurboTax this year and looking in community support forums.
Date published: 2021-02-22
Rated 5 out of 5 by from Ive always like to use turbo tax It always great to know that they check all the back stuff that I could be missing. They ketch them and advise me.
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax is Average. Most of my questions were not answered. I would reword them and didn't get good results. Don't like how you pull the information from last tax year. I didn't want to file a form for this year I wanted to hold it for filing next year. System wouldn't let me. I'm not filing next year. Your prices are no less than H&R Block.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple Done Right! Easy peasy lemon squeezy! I can't get any easier than this! Turbo Tax is the best for filing your taxes online!
Date published: 2021-02-22
Rated 1 out of 5 by from WOULD GIVE ZERO STARS IF POSSIBLE They pretty much charge you at the end for everything including if you want to pay using your taxes. its cheaper having someone else do it for you..
Date published: 2021-02-22
Rated 3 out of 5 by from Review Was easy because the previous years info carried over
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX U ROCK!!! I REALLY APPRECIATE YOUR SERVICES YOU ARE THE BEST
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax was good in helping me file my taxes. TurboTax made it easier to file my taxes. The software assisted with issues and and tax laws that you encounter while filing.
Date published: 2021-02-22
Rated 5 out of 5 by from For doing taxes it wasn't bad It explained all my questions. Wasn't as bad as I thought it would be with my mother's death and the extra forms.
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy and helpful!! It was very easy and helpful!! I’m having a few issues trying to review my status but I’m pretty sure it’s my fault!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10045
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from TurboTax pretty buggy this year Past years were very good, this year is pretty buggy. Problems with multiple 1098 forms. And poor usability with guidance in help. Numbers being generated in mortgage calculation even though it was specified to be manual entry. Lots of post-entry review questions that dropped me directly into the IRS form without guidance or context. Told me I should expect a W2-C when it didn't make sense at all and the numbers on my existing W2 looked A-OK. In short spent hours of extra time in TurboTax this year and looking in community support forums.
Date published: 2021-02-22
Rated 5 out of 5 by from Ive always like to use turbo tax It always great to know that they check all the back stuff that I could be missing. They ketch them and advise me.
Date published: 2021-02-22
Rated 3 out of 5 by from Turbo Tax is Average. Most of my questions were not answered. I would reword them and didn't get good results. Don't like how you pull the information from last tax year. I didn't want to file a form for this year I wanted to hold it for filing next year. System wouldn't let me. I'm not filing next year. Your prices are no less than H&R Block.
Date published: 2021-02-22
Rated 5 out of 5 by from Simple Done Right! Easy peasy lemon squeezy! I can't get any easier than this! Turbo Tax is the best for filing your taxes online!
Date published: 2021-02-22
Rated 1 out of 5 by from WOULD GIVE ZERO STARS IF POSSIBLE They pretty much charge you at the end for everything including if you want to pay using your taxes. its cheaper having someone else do it for you..
Date published: 2021-02-22
Rated 3 out of 5 by from Review Was easy because the previous years info carried over
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO TAX U ROCK!!! I REALLY APPRECIATE YOUR SERVICES YOU ARE THE BEST
Date published: 2021-02-22
Rated 4 out of 5 by from Turbo Tax was good in helping me file my taxes. TurboTax made it easier to file my taxes. The software assisted with issues and and tax laws that you encounter while filing.
Date published: 2021-02-22
Rated 5 out of 5 by from For doing taxes it wasn't bad It explained all my questions. Wasn't as bad as I thought it would be with my mother's death and the extra forms.
Date published: 2021-02-22
Rated 5 out of 5 by from Very easy and helpful!! It was very easy and helpful!! I’m having a few issues trying to review my status but I’m pretty sure it’s my fault!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 10045