TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.
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Rated 1 out of 5 by
justanothertaxpayer from
TurboTax pretty buggy this year
Past years were very good, this year is pretty buggy. Problems with multiple 1098 forms. And poor usability with guidance in help. Numbers being generated in mortgage calculation even though it was specified to be manual entry. Lots of post-entry review questions that dropped me directly into the IRS form without guidance or context. Told me I should expect a W2-C when it didn't make sense at all and the numbers on my existing W2 looked A-OK. In short spent hours of extra time in TurboTax this year and looking in community support forums.
Date published: 2021-02-22
Rated 5 out of 5 by
Mprado from
Ive always like to use turbo tax
It always great to know that they check all the back stuff that I could be missing. They ketch them and advise me.
Date published: 2021-02-22
Rated 3 out of 5 by
LadyMelJ from
Turbo Tax is Average.
Most of my questions were not answered. I would reword them and didn't get good results. Don't like how you pull the information from last tax year. I didn't want to file a form for this year I wanted to hold it for filing next year. System wouldn't let me. I'm not filing next year. Your prices are no less than H&R Block.
Date published: 2021-02-22
Rated 5 out of 5 by
Lowreda from
Simple Done Right!
Easy peasy lemon squeezy! I can't get any easier than this! Turbo Tax is the best for filing your taxes online!
Date published: 2021-02-22
Rated 1 out of 5 by
michelle92999 from
WOULD GIVE ZERO STARS IF POSSIBLE
They pretty much charge you at the end for everything including if you want to pay using your taxes. its cheaper having someone else do it for you..
Date published: 2021-02-22
Rated 3 out of 5 by
KristoffMittens from
Review
Was easy because the previous years info carried over
Date published: 2021-02-22
Rated 5 out of 5 by
DOM82 from
TURBO TAX U ROCK!!!
I REALLY APPRECIATE YOUR SERVICES YOU ARE THE BEST
Date published: 2021-02-22
Rated 4 out of 5 by
RabertA61 from
Turbo Tax was good in helping me file my taxes.
TurboTax made it easier to file my taxes. The software assisted with issues and and tax laws that you encounter while filing.
Date published: 2021-02-22
Rated 5 out of 5 by
Kedzi from
For doing taxes it wasn't bad
It explained all my questions. Wasn't as bad as I thought it would be with my mother's death and the extra forms.
Date published: 2021-02-22
Rated 5 out of 5 by
CSigmon80 from
Very easy and helpful!!
It was very easy and helpful!! I’m having a few issues trying to review my status but I’m pretty sure it’s my fault!
All TurboTax® Offerings Reviews - Page 10045
Date published: 2021-02-22
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 1 out of 5 by
justanothertaxpayer from
TurboTax pretty buggy this year
Past years were very good, this year is pretty buggy. Problems with multiple 1098 forms. And poor usability with guidance in help. Numbers being generated in mortgage calculation even though it was specified to be manual entry. Lots of post-entry review questions that dropped me directly into the IRS form without guidance or context. Told me I should expect a W2-C when it didn't make sense at all and the numbers on my existing W2 looked A-OK. In short spent hours of extra time in TurboTax this year and looking in community support forums.
Date published: 2021-02-22
Rated 5 out of 5 by
Mprado from
Ive always like to use turbo tax
It always great to know that they check all the back stuff that I could be missing. They ketch them and advise me.
Date published: 2021-02-22
Rated 3 out of 5 by
LadyMelJ from
Turbo Tax is Average.
Most of my questions were not answered. I would reword them and didn't get good results. Don't like how you pull the information from last tax year. I didn't want to file a form for this year I wanted to hold it for filing next year. System wouldn't let me. I'm not filing next year. Your prices are no less than H&R Block.
Date published: 2021-02-22
Rated 5 out of 5 by
Lowreda from
Simple Done Right!
Easy peasy lemon squeezy! I can't get any easier than this! Turbo Tax is the best for filing your taxes online!
Date published: 2021-02-22
Rated 1 out of 5 by
michelle92999 from
WOULD GIVE ZERO STARS IF POSSIBLE
They pretty much charge you at the end for everything including if you want to pay using your taxes. its cheaper having someone else do it for you..
Date published: 2021-02-22
Rated 3 out of 5 by
KristoffMittens from
Review
Was easy because the previous years info carried over
Date published: 2021-02-22
Rated 5 out of 5 by
DOM82 from
TURBO TAX U ROCK!!!
I REALLY APPRECIATE YOUR SERVICES YOU ARE THE BEST
Date published: 2021-02-22
Rated 4 out of 5 by
RabertA61 from
Turbo Tax was good in helping me file my taxes.
TurboTax made it easier to file my taxes. The software assisted with issues and and tax laws that you encounter while filing.
Date published: 2021-02-22
Rated 5 out of 5 by
Kedzi from
For doing taxes it wasn't bad
It explained all my questions. Wasn't as bad as I thought it would be with my mother's death and the extra forms.
Date published: 2021-02-22
Rated 5 out of 5 by
CSigmon80 from
Very easy and helpful!!
It was very easy and helpful!! I’m having a few issues trying to review my status but I’m pretty sure it’s my fault!
All TurboTax® Offerings Reviews - Page 10045
Date published: 2021-02-22